This is same business as Apollo Heating. The plumbing work wasn't emergency, so it took about a…read moreweek after a guy came out to look at the job and gave me an estimate. I believe it was $120 just to show up, but it was deducted from the final cost. Not cheap, but Colin did a great job to install a main water line ball valve and convert two handle to one handle shower set. Total at around $800

Technician was very professional and knowledgable. Communicated very well, also. Will use them…read moreagain when necessary.

Appolo installed new furnace and central a/c unit in my home…read more At the time of the installation, the overflow preventer in the a/c unit was stuck, resulting in flooding my carpeted basement. The initial repair person who came to see what caused the flood was the one who told me that the overflow preventer install caused the flood yet Appolo refused to reimburse me for the insurance deductible. Two years later another (different) company came for routine maintenance and showed me that the original ductwork was poorly designed because there is a rule that there should be 24 inches between secondary ducts and the end of each main line; it is clear on most online descriptions that this is ideal for maximum air flow through the system. When Appoly did the original install I had them come back because the air flow felt insufficient and they told me it was by design because the goal is to run the unit for a long time at a lower air flow for consistent temperature!!

Friendly service.. On time fixed my plumbing issue and didn't overcharge.. Highly recommend!read more

The owner and staff are very helpful and giving you suggestions on how to fix the problem. They…read moreare reasonably priced compared to other businesses in the area. I needed a new furnace and they give me many options. They called and advised me when they would be there. They gave me updates during their time here on the process. They finished and showed me what they did , and I was impressed. Please give them a call if you need a new heating system.

DON'T go anywhere else!! Pat, the owner is extremely knowledgeable and kind. They had replaced all…read moreour old gas pipes in the basement last year and did a great, quick, thorough job. The price was very good and it was done in a few hours within a day or two after we called! So when our furnace was dying, we called on a Saturday. He came out within a couple hours. He was kind enough to offer it to be done on Monday so we didn't have to pay two guys weekend hour rate since it wasn't quite dead yet. He even offered to bring over space heaters in case it died before Monday. The crew of young guys came Monday on time and were so kind and just as knowledgeable as Pat. My BF was at work and I had the day off so I was there with them and they didn't treat me any different than my BF just because I am an old lady lol. I had to leave for an appointment before they finished and had no worries leaving them my garage door opener to close up when they left. They even swept up when they were done! The price was much less than we expected. Don't go anywhere else!

Bodek solved a problem that Auchinachie was unable to after four years and I am eternally grateful…read more While the technicians for Auchinachie were pleasant and professional, none were able to resolve an issue I had with my Baxi Nightmare. A technician from Chris Bodek fixed my problem on the first visit. Need I say more? Chris Bodek is my plumber of choice and I am quite vocal about it.

We asked for a quote to have the sewer line replaced from our house to the street. Chris came to…read moreour house March 26th. Said that he would send his quote in " a couple of days." Did not hear from him. I emailed him April 7th. Did not hear from him. Disappointed that he never responded.

Absolutely incredible service. Prompt, courteous and always takes care of the clogs. We had a drain…read morestoppage in our old house and everything we tried gave us zero results. So we called the Brain. We received a call back letting us know when they would be at my home. Anyway our serviceman sets up, gets to work and blasts through the clog. He cleaned up and everything was as good as new. The cost is highly acceptable and the response time is always quick. If you have a clog, don't mess around. Call the Drain Brain.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value!…read moreJust moved into our new home and didn't need a plumbing back up. But that's what we got and Tim came out, worked 3 hours plus and fixed our backed up toilet and bath! He worked hard, made sure everything was clear, checked multiple lines, even checked our septic tank, cleaned up and explained everything carefully. They came out within 24 hours of our call. Could not recommend these guys any higher! Drain Brain came recommended by our neighbor and it was a good recommendation, so we are passing it along to all of you in and around Binghamton. Any problems we have again, and hopefully not soon, we are calling Drain Brain and asking for Tim again! And thanks to Steve for the quick response appointment!

Troy arrived right on time with all the equipment needed to install my new bathroom faucet and…read morereplace the drain pipe. In addition, when we realized that the line to the sewer in my ancient plumbing was blocked, he was prepared to clear that line as well. I have been really happy with the service provided and the willingness to deal with the unexpected challenges of dealing with the eccentricities of a really old house. I am loving my beautiful new faucet and a drain that actually drains!

Troy Black the technician was Excellent. I was very impressed. Thankyou for a Great job well done…read more Differently will use for all my plumbing jobs.

Vestal Plumbing and Heating replaced our 30+ year old furnace in our newly purchased home in…read moreJanuary 2022. Norm did not poor job! After we moved in, I found a duct completely disconnected directly above the furnace in our basement causing air to pour out in the mechanical area instead of going upstairs as needed. Norm also did not replace the thermostat wire as required, so the following summer our air conditioner would not work properly. I contacted Norm multiple times, but Vestal Heating and Plumbing did not respond to my requests to fix the issues caused by their poor and incomplete work. I will let you draw your own conclusions about honestly and integrity here. Do yourself a favor, and choose another contractor.

It wasn't a large job but one that meant a lot to us. We called to have an outdoor faucet replaced…read morebut ended with a much better solution. We called to get an estimate and got an unexpectedly quick response. After looking at the situation it was decided to move the faucet to a more accessible location. Rather than an estimate, the job was completed and at a very reasonable price and in a timely fashion. Thank you for your service. You are high on our recommended list to any one who may be looking for a responsive, fair priced and considerate plumber in the area.

The furnace quit. I called Fanchers and they were prompt in coming out…read more The furnace has codes on it so it's easy to zero in on most problems. I watched as the repairman kept repeating his testing on the electrodes ....... and finally came to conclusion it was a gas valve problem. Then he didn't have the part on the truck so he had to meet someone from the store halfway to get one. I was charged for 2 hrs labor. I felt he was just wasting time. I feel very uneasy about calling them again and will find another service. We'd always had great service when Ron was in charge.

We were told that this company was more expensive than others but it was worth it bc they would…read morestand by their work - we found the opposite. Had a technician come "fix" our AC, paid $650. A day later, didn't work. Called for follow-up, were told they couldn't come for 4 days (after 3 day heat streak) unless we paid a "priority fee." I pushed back angrily, but respectfully. Said this was bad business sense & that we shouldn't have to pay a fee on top of a failed $650 repair. Was told the tech's schedule was full unless we paid the fee for them to "move things around." I said again that's unacceptable treatment of paying customer. Said if they insisted on the "priority fee," I would not work with them & would post on social media/tell friends. I was told "don't threaten me" and "we don't take that lightly." To be clear, this was not meant as a threat, but a statement of consequences. And as they did nothing to resolve things, we are following up with bad review as promised.

They (their project manager) tried to sell me a new furnace that was not necessary to replace…read more Would not recommend Arctic Bear. March 1, 2026

Called Arctic Bear to fix a leak under my sink, since I had worked with them recently to install a…read morenew heating system. They did a good job with that, and even brought us space heaters to use until they could install the new system two days later. That really helped after being without heat for several days. They could not fix the leak though which they said was a clog. They referred me to a clog removal company. Called that company, they couldn't fix it, said to call Arctic Bear back to replace the pipes. I did, but they couldn't come back for over a week. A week of not being able to use the kitchen sink or dishwasher. When they did come back, they gave me an estimate of $1,600 to fix. I declined. Called another company for a second opinion, and they came out two days later and fixed it for $318.