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    Blanchards - West Roxbury

    2.8 (43 reviews)
    Open 9:00 am - 10:00 pm
    Updated over 3 months ago

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    It's got a lot of variety, staff is generally pretty helpful. I've been coming here for over 10 years

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    16 years ago

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    14 years ago

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    16 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    17 years ago

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    13 years ago

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    16 years ago

    rude customer service! They take your money and rush you out of the door. It is like shopping at rmv! Have shopped here for years no more!

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    16 years ago

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    12 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Blanchards - West Roxbury

    Review Highlights - Blanchards - West Roxbury

    My favorite thing about Blanchard's is that they through fantastic semi-annual wine tastings in the spring and fall.

    Mentioned in 12 reviews

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    Macy's Wines and Spirits - New Storefront!

    Macy's Wines and Spirits

    3.3(32 reviews)
    0.5 miWest Roxbury Center, West Roxbury
    $$

    Do not waste your time going to this joke of a liquor store. Hands down the worst customer service…read moreI've ever experienced. My boyfriend and I went to buy a few bottles of wine to celebrate an occasion. We're both from Maine so we have out of state licenses. I'm 23 & he's 24. She carded both of us, as expected. We were super polite and gave both our ID's to her. First she scanned mine, which wouldn't go through. Mind you, neither of our IDs are expired either. She handed it back to me and said she couldn't sell to us. I politely asked if she could try again or if I could show multiple second forms of ID. She said no and proceeded to mock me, saying "I don't care if you're 54, I'm not selling to you." Next, my boyfriend asked if she could try his, assuming her machine was broken. She continued to say no until finally trying his which also wouldn't go though. Again, we're both well above age and frustrated at this point. We then asked politely if she could try a different machine, as we didn't want to have to venture to an entirely different store and we are, OF AGE. She continued to say no in a rude and off-putting tone. I'm disgusted with the way we were treated and I will never be stepping foot back here. I suggest you don't waste your time.

    I won't be shopping here anymore…read more This morning there was a goon patrolling the parking lot, rudely telling people they weren't allowed to park there unless they were shopping at Macy's. My husband told this cretin that we shop there on a regular basis, to which the chucklehead responded, "well, you aren't shopping here right now so it doesn't matter". My husband said, "fine, I won't be shopping here anymore" and the goon said, "not my problem". Inside, the manager was just as rude, informing us that we can shop where ever we choose. FINE! I'm happy to go to Blanchards, where the employees aren't assholes. Blanchards has a better selection of craft beers; both the West Roxbury and JP locations. There's nothing nice about Macy's except their sign. I understand the desire to keep the newly paved parking lot available for Macy's customers. That request could have been conveyed in a less confrontational manner, to better end. There are better liquor stores elsewhere, with parking. Simple decision.

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    Macy's Wines and Spirits - Store entrance street view sign on a snowy night

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    Store entrance street view sign on a snowy night

    Total Wine & More

    Total Wine & More

    3.0(7 reviews)
    1.9 mi
    Budget friendly
    Family-owned & operated

    Great wine store that recently opened in August 2023…read more It has a wide variety of selection of wine, beer, liquor, and nonalcoholic drinks with snacks! The store is brand new with large aisles. Shelves are well stocked and organized. Staff is friendly. They even offer private events in the back. Private parking lot at the front of the store. Definitely check it out!

    I shouldn't even give this place 1 star.. On 09/27/2025 at 5:10-5:15pm: As soon as I walked in and…read morelocated what I was looking for, I was immediately ID'd by the manager Brian/Bob (not sure) a short, old, balding white male with black glasses and a white "Total Wine" shirt. I immediately pulled out my ID but explained that my younger sister, a minor, was not of legal age but accompanied me because I AM HER LEGAL GUARDIAN. The manager immediately told me to leave, and stated that he would not be serving me and that it is "illegal to bring a minor into Total Wine" I fired back and asked "Even if I leave her in the vehicle?" He shouted to "GET OUT OF HIS STORE!!" and chased my sister and I out. I cooled down and immediately looked up Total Wines policy which states "To help in this effort, we don't allow any person under the age of 21 to enter our store unless accompanied by an adult guardian of legal drinking age*. All parties in a group may be required to present identification. If you appear to be age 30 or under, our team members will ask for identification to ensure we are doing everything we can to prevent sales to minors. It's our responsibility to our neighbors and the community." So I returned to the store, and calmly explained that I read over Total Wine's policy on their website & that I am her legal guardian, I am of legal drinking age and that I shouldn't have been wrongly chased out. He processed to walk up to my face, nose to nose and threatened "TO LEAVE HIS STORE BEFORE IT GETS UGLY". I left Total Wine in Dedham and proceeded to head over to Dedham Police Headquarters to report the incident. I do not appreciate being wrongfully escorted out, I do not appreciate being shouted at, and finally do NOT appreciate being threatened by the manager of this bullshit establishment. As a former retail store manager, I hope your company retrains managers to speak to every customer in a respectful manner instead of power tripping when they're proven wrong.

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    Total Wine & More
    Total Wine & More
    Total Wine & More

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    Blanchards - West Roxbury - beer_and_wine - Updated May 2026

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