Great service and helpful. I would give ten stars if I could ! bravo love coming here

Would not recommend. Brought my leather coat I've had for years, never had issues when brought for a cleaning. I paid $110 and my coat had shrunk in size, along with the fabric on the edge of the sleeves starting to peel. This was my favorite coat and is no longer the same quality as it was before, along with significantly shorter. read more

I have had a truly horrible experience with Blanca's Cleaners and cannot recommend this business. I've used their cleaning services a few times and didn't have any major issues (aside from somewhat inflated prices), but it is located conveniently close to home. Recently, however, I left a pair of pants with them for dry cleaning. When I arrived to collect them, they had lost my pants. I was told they would call me within a few days once my clothing had been located; I was not contacted, instead I came into the shop again to ask if my pants had been found. At this point, I was told to return three days later and that Blanca would have a check for me to reimburse me for my missing clothing. Three days later, I was told that I would not be receiving a check but that Blanca could "go and purchase new pants" for me. At this obviously ridiculous notion, I demanded that I receive reimbursement and was told that she needed to "check with the manager" about my reimbursement check. I have returned to this shop FIVE times now and been told to leave and come back. Now, everytime I go or any time I call, the only person I am able to speak with is the man at the front desk who tells me he cannot do anything to help and that I must wait to speak with Blanca as she is the owner, yet she is conveniently never available to speak with me. Clearly, they have no intention of ever reimbursing me for my clothing which THEY lost. I cannot stress enough what a nightmare it is to deal with these people. Do not bring your business here. read more

I was recommended Blanca's cleaners by a friend of mine a few years ago. I initially brought 1 dress pant in for alterations and the rest is history. Since then I have brought over 9 full suits of mine and 15 or more dress pants to be tailored. Every time has been a great experience. She takes her time, and given her expertise she gives advice on getting the right fit and great look for your garment. I travel from Queens, NY to make sure my suits are in the right hands and the right hands are hers. If an item is needed by a certain time or day she works with you to make It happen . Thank you for the great work!! read more

Blanca's Cleaners - Tailored suit - Home Cleaning Near Me - New York, New York

I've never considered how much of a difference a simple alteration could change a garment so drastically until I took a pair of jeans and a blazer in to be cleaned. The owner Blanca happened to be the one helping me (whom I didn't realize until much later was the owner) has an acute eye for detail, and listening. I was sold since that moment, so much so, that there's not one blazer, or a pair of jeans in my closet that Blanca hasn't altered in some way. I trust her implicitly. I purchased 2 designer pairs of Issey Miyake pants because I knew that Blanca could make them look and fit even more incredibly. I love this woman and her sons who run the counter - they all work SO HARD and SO EFFICIENTLY. They truly want the client to be satisfied. I hope that this business and Blanca stays around forever. She is so skilled, and she really understands materials. We've all lucked up to have this woman - do yourself a favor and not only support this business. Thank you Blanca you and your family are truly a gift read more

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Blanca is a gem. As a Hell's Kitchen resident for 7 years, and a petite gal who needs lotsa of altering- she has been there for me. Shirts, pants, dresses, and challenging fabrics- she is a true magician who is meticulous in her craft ! Her prices are reasonable, and so is her turnaround time. Pay this hardworking woman a visit with your alteration, you won't go anywhere else! Thank you Blanca! read more

Blanca's Cleaners - Wedding ready - Home Cleaning Near Me - New York, New York

I wanted a men's blazer to be turned into a dress. After visiting a few cleaners around the neighborhood, I kept hearing it wouldn't be possible. I remembered Blanca's cleaners tailored a dress for my sister years ago & I stopped by. All I did was show the seamstress a picture of what I wanted, she called me back and I was in love & impressed how she not only created my dress but how amazing it fits. Her prices were extremely fair, she was easy to communicate with each other, and finished in a timely fashion. I was so happy I took Blanca's cleaners another dress to tailor for me. It's a gem in midtown. Trust me, you won't be disappointed. read more

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Blanca is a magician! Look at the job on my white denim. A mess before, and glorious after. Muchichisinas gracias!! read more

Blanca's Cleaners - after blanca - Home Cleaning Near Me - New York, New York

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I cannot recommend Blanca's services enough. She's my trusted go-to on all alternations I could possibly need for ANY occasion but especially important ones. I've attached several photos of her work. For context, I was a groomswoman in my best friends wedding and I needed some pretty major alternations and adjustments to the dress. I was worried to have anyone work on the neckline but I knew that if anyone could do it, it would be Blanca. The alterations were absolutely perfect. I recently got married and purchased this expensive white pantsuit outfit for the rehearsal dinner. It was a total mess when it arrived - the arms were too big/loose and needed to be taken in, the waist needed to be taken in and the most complex issue was the butt / crotch area. The train was stitched into the butt line and the crotch wasn't... comfortable if you know what I mean ladies. Discomfort aside, it umm... was stitched weird in the crotch and essentially had flaps... LOL! Not great but I knew Blanca could fix it and I could trust her with such an important expensive outfit. The results are the attached and I have never received so many compliments! It was sheer perfection all thanks to Blanca. She's the only person I use in the city. She's also a really sweet and kind person. She's like, project runway good. I'll leave it at that. Thank you Blanca!!! read more

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I couldn't recommend Blanca's tailoring service more! I've had several items tailored here and they've come out perfect each time. The staff are very responsive, kind, and helpful. The value is amazing as well. Thank you! read more

Tried this place a few times and dry cleaning was never on schedule, always days late -- staff was not helpful and also rude when trying to pick up clothes on the scheduled date. read more

Walking into Blancas you are always greeted by a friendly and helpful face. Blancas offers efficient and well- priced dry cleaning and I also trust her team for professional alteration services (I've used her for suits and casual apparel, and have been consistently very happy). I've been a long-time happy and loyal customer of Blanca's since moving to Hell's Kitchen, and have no doubt her high standard for service and customer satisfaction will make her a success for many years to come! Blanca is one of the hardest working people I know, and has a work ethic that is second to none. Ask her about her trophies- she's a very accomplished runner and a celebrity in the NYC running community! read more

We've been going to Blancas for a year! It's quick, conveniently located near our apartment, and has great customer service. We go to Blanca's for the wash and fold. We've have yet to have a bad experience. Our clothes when dropped off in the morning are ready before end of day. They accept Apple Pay and always are kind to my dog! Maple (@bigapplelittleshiba) aka the cutest Shiba on the west side loves going to see Blanca and the crew. read more

The worst experience ever! I met with the alteration lady there and I put 8 items with her to work on them on 11/08/2021 and I mentioned to her I am very tight with time and she promised me all the pieces will be ready in maximum 2 weeks. I came after two weeks to pick up my items and from the 7 pieces she had 4 pieces ready " the easy pieces" she promised me again she will finish the other 4 items in 2 days. I came after one week and nothing was ready and her excuse this time that she was not sure what to do with one short so she stopped working completely on the other pieces and she promised by end of the week everything will be ready. I came to pick up my items today 12/15/2021 I found out she finished 2 pieces out of the 4 pieces. The worst part of this horrible experience that I wasted 34 days and the results are completely a disaster and any beginner Tailor would do better job than that lady and the prices are insane!! She charged me $55 for cutting my sleeves t-shirt to a muscle shirt and when I tried to complain the cashier refused to give me the manager number !! The workers there never wore a face mask and they don't cover their face when they sneeze!! THE WORST EXPERIENCE EVER read more

Blanca's Cleaners - Home Cleaning Near Me - New York, New York

We went to Blanca's Cleaners for alterations for my wedding dress and my husband's tuxedo. We were new to getting fitted, but Blanca made us feel comfortable and made the process really easy! My husband's tux was off-the-rack, but the alterations done made it look and feel like it was a bespoke tux! She tailored the width of the arms and pants to give him the perfect slim cut he wanted. As for my dress, I had found the dress of my dreams, except I was swimming in the lace sleeves. She resized the sleeves and reinforced the shoulders so the delicate fabric wouldn't tear. The back of my dress had a beautiful row of buttons going down along my back, but I was so paranoid they were going to pop open. Blanca suggested adding a zip enclosure behind the buttons, making it feel a lot more secure and discreet - you wouldn't have known there was a zipper! We were beyond impressed with our perfectly tailored outfits and won't be going anywhere else for our tailoring needs. Thank you for making us feel so beautiful, Blanca! read more

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I have gotten 4 pairs of pants altered here and the overall quality has been very good. My one complaint is that on two of them the base of the hem was very high, which was surprising as the previous two were not that way. Besides this issue of consistency the price is better than most other places at around $30 for two pairs. I was charged more for my jeans, possibly because denim is more difficult to work with? Regardless, I would recommend using this location provided that you specify hem height and that the thread shade matches as best it can. read more

A GREAT CUSTOM TAILOR! Blanca will work with you to make sure trousers, pants , gowns, jeans fit perfectly and you have that well put together look. And she's FAST And she's NICE And, as a client for many many years, I HIGHLY RECCOMEND BLANCA for your cleaning and tailoring needs. read more

I go here all the time for the wash and fold service. Great service, friendly people, good prices, quick turnarounds.. can't complain. Been coming here for a year and will be coming back for the foreseeable future! read more

I've been going to Blanca since moving to New York in 2015. Even though I have since moved to different neighborhoods and boroughs, I always come back to her for my dry cleaning and alterations because of the exceptional quality of her work and customer service. She is attentive, detail oriented and talented. I once brought a dress that I thought was permanently destroyed by a broken bottle of nail polish in the suitcase but she managed to salvage the dress and remove all traces of the nail polish! I was amazed. She is able to get rid of any stain from clothing that I've brought in for cleaning and is also meticulous in her alterations. I'm so glad that I discovered Blanca and I'm grateful for all the help that she has provided to all of my clothing! I only trust her now and would recommend her to anyone who needs dry cleaning, laundry or alteration services. read more

Stay away. I do not recommend these dry cleaners at all. They turned 1 patterned dress, 1 ivory silk blouse, and a white and blue skirt pink. I had included another black dress with a rhinestone pendant - most of the rhinestones fell off. When I showed them their work, they said they will try to fix the clothes or refund the service charge plus a percentage of the value of the clothing they ruined. They did not follow through nor did they take accountability for the mess. They refunded $71 to my card which was 50 percent of the total cleaning service I had paid them, and they did not refund any of the value of the clothing they ruined. read more

Bad customer service. I got two comforters cleaned for $35 each and it's not necessarily the quality of the cleaning or the cost but the terrible customer service I received and poor communication from the manager/owner. First of all, I was told that I would get the comforters delivered on Monday after I provided my credit card number for payment but nothing came on Monday. I called Tuesday morning to check in and I was told that the blankets would be delivered by Noon. I checked with the front desk at 12:30pm and there were no blankets. When I called Blanca's at 1:45pm to check on them, the owner/manager told me they were delivered at 11:30am and that the doormen must be "stupid" because they were there. She continued to yell at me to tell me they were downstairs but I had just checked at 12:30pm. I went back to the front desk to check and it turns out that even though I had changed my address on my laundry card, they used my old apartment number. Our doormen said that they were not delivered to the them directly either - that they were just put in the back without being told. This seems a bit odd to me since the Blanca's delivery person said he gave them to the doorman and he didn't care to enter it into the system. Either way, someone is lying. I'll be having words with my building management about notifying tenants of deliveries but that's what our doorman said. In the end, the blankets were at the front desk but I'm very upset about getting yelled at and having an argument about this. This is not the way to handle a customer service situation. I will not be going back to Blanca's because of this exchange and I would caution anyone else who thinks about going there to consider how they want to be treated. read more

Brought two blazers in to be dry cleaned and a pair of black jeans with grease stains all down the leg in the hopes they could get rid of the stains. I had already tried multiple times to remove the stains with no luck. Got them back from Blanca's and the stains are much fainter. I'm happy because I'll still be able to wear them. The blazers are wrinkle-free and look good. The three items were ready in 48 hours for $40. Very happy. read more

I want to preface this review by saying Blanca seems like a very nice person, and I'm sure she has a lot of happy clients that come back "forever"...I'm reviewing my single experience at this business: Rewind to last week - I drop off both work and "weekend" clothes, which is mainly shirts with misc pants, sweaters. The FIRST thing I asked the male employee was if they can hang dry the shirts, instead of machine drying & folding them (I am very tall but lanky, so the shirts I buy can't be dried b/c the length shrinks and I end up with a belly shirt). I was told "YES", Blanca even made a joke to me about having them dry cleaned instead, to which I politely laughed and said no thank you. It's actually b/c of the chemical (called tetrachloroethylene or "perc"). It is the main chemical used, and is very hazardous to human's health, so I choose not to do it...not something I need to tell the owner of a dry cleaning business...Anyway, then I handed the clothes over and left. So, earlier this evening - Walk into the store, hand over my ticket, and pay. Then, I saw the bag...it contained ALL of my clothes. I asked if they were at least hung dried, to which the answer was "NO". My heart and jaw sank a few inches each. It was obvious that no one followed through with the promise that "YES, we'll hang dry these." Simply got a look as if I was overreacting to the situation...No refund, no apologies, nothing. Grabbed my presumably ruined clothes and went home. Turns out they aren't all ruined, just 4. The employees were never rude, actually quite the opposite! Like I said at the beginning, Blanca & her team seem very nice. That being said, I will take my business elsewhere as I can't afford to lose 4 articles of clothing each time. read more

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Blanca's Cleaners is amazing! The work is extremely professional. I have been going to Blanca for almost ten years and I trust her with all of my clothes - dry cleaning, laundry, and alterations. This is a community establishment that takes pride in its work. I highly recommend Blanca! read more

Blanca is the best! My laundry is always picked up and delivered on-time, and she does a great job with it. She also occasionally cleans my apartment, and she is AMAZING! I have never seen anyone clean like that. She cleans places that I would never even think of, and that's a good thing. read more

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THEY FAIL IN ALL RESPECTS OF SAFETY, SERVICE, AND HONESTY. 1) No one was wearing a mask (this is during peak pandemic times). 2) They messed up a button on a blouse. I asked them to re-do it and told them I would come back. 3) When I went back to pick everything up, they had secretly changed a white blouse to a white jacket on the ticket so they can charge more. Thankfully, I had my original ticket so they couldn't scam or coerce me into paying the fake amount. 4) And the button was still messed up. read more

Blanca is simply the best. SKILL: I had one pair of trousers narrowed for a slimmer fit, as well as several pairs of trousers hemmed to the appropriate length. All of the jobs were completed within the timeline she stated, and to the exact specifications I had hoped. I'll definitely be back to Blanca for all of my cleaning and tailoring needs. CUSTOMER SERVICE: Best of all, Blanca is not only a great tailor, but a wonderful customer service person as well. Her incredible friendliness and willingness to take a moment to get to know her clients was a breath of fresh air apart from the typical Manhattan service I'm used to. ADDITIONALLY: Blanca habla español también, así si quiere alguien que puede comprender su instrucciones totalmente en inglés o en español, Blanca es la mejor sastre en Hell's Kitchen. read more

I have been going to Blanca's for 3 years now. Even though I've moved around the neighborhood and there are there are other places closer, I have always gone to Blanca's because the service is top notch. Blanca and the team are incredibly helpful and responsive. I've never had issues in these 3 years, and feel that I can trust them with any of my clothes. I highly recommend Blanca's for anyone looking for dry cleaning, laundry, or alterations. read more

Blanca is a First Class Lady with incredible talent and great prices. Expert at alterations and cleaning. If your in need do not think twice. She gets the job done to perfection. Very polite and respectful to everyone. read more

Blanca's Cleaners - Blanca thank you so much for making this dress fit my daughter so beautifully. You are a master seamstress. Your the best. Thank You! - Home Cleaning Near Me - New York, New York

Blanca did a wonderful job on my dress for a wedding I was attending. She hemmed the bottom perfectly! She's also very sweet and if you have a deadline, she'll meet it. Gracias, Blanca. read more

Blanca's Cleaners - Blanca hemmed the bottom perfectly! She's also very sweet and if you have a deadline, she'll meet it. Gracias, Blanca. - Home Cleaning Near Me - New York, New York

Great energy and great work with dry cleaning and fixing a ripped seam in my Nicole Miller gown!! Highly recommended!

DO NOT GO HERE. My first time coming here. I had the tiniest oil stain on a shirt and they brought it back to me COVERED in stains and all of the studs fell off. They barely offered to fix it and almost made me pay for it twice! I heard a place down one more block has a better reputation so I will not be coming back. read more

We went to see Blanca for a very last minute hem job on some suit pants. She is so lovely, had the pants ready for us in a very short time frame, and her work was excellent. I highly recommend her. I know I'll be back for any future alterations! read more

I took my dress in to adjust the hemline. It was a lot pricer than I thought it would be, around $30. The staff was nice, though.

Blanca is the best! I loved my alterations, and it was fairly priced. I've also had my laundry picked up and dropped off by this location on occasion. I haven't had any bad experiences. read more

Saw the great reviews about Blanca's and decided to use their alteration service. The hemming of both my dress pants looks sloppy and rushed. The pants cuff looks like it is wilting. read more

Blanca's Cleaners - Dress pants alteres by Blanca's tailor - Home Cleaning Near Me - New York, New York

Agreed with the others here. Blanca is great. Drop off on a Monday pick up dry cleaning by Wednesday and my wash and fold is ready the day its dropped off. She'll also deliver if you need her too. Nice lady and great service. read more

I don't normally write reviews but I thought this was necessary. I took a bridesmaid dress here because it was right by my apartment and had ok reviews. Everyone was very friendly and accommodating at first and I was very pleased. I left work early to pick up my dress a day later than they told me it would be ready and it still wasn't ready. When I came to pick it up the lady charged me 135$ for 2 inches of material and less than an inch bust. I have been in about 8 weddings with all style dresses and have never been charged over 80$. I was so frustrated I just left but the bottom was entirely crooked and the stitching was overlapped and messy. I am not stingy with my money but this was a complete rip off read more

Excellent service here at a fair price. On top of that Blanca is very friendly and professional. I inquired about rates on Yelp and received a quick and accurate response. These 1 star reviews are just absurd. Trust your dry cleaning needs to Blanca, she gets the job done. I needed some tailoring done to my slacks and the work was first class. I've found my go-to cleaner in the Hell's Kitchen neighborhood. Thank you Blanca! read more

Recently moved to the area and needed to find a new dry cleaner/laundry service. Stopped by Blanca's on my way to work and was very happy with the quality of service I received. Free delivery is a nice bonus. Excellent and friendly neighborhood cleaners. Hablan español. read more