Abraham Estates has a range of professional services for rentals in the professional and student…read moreareas. This estate agent has no really unique features, there role is to find rental properties whether they do a better job than Keylet, Pinnacle or Taylorsimpson really would make a difference in the confidence in the services they provide to students. From past experience I wouldn't have much confidence in their ability to get repairs done in reasonable time.

As students looking to rent a house for the first time we couldn't have had a better experience…read morewith Abraham Estates. They were very helpful and informative! Everything was made simple and easy, communication through emails were professional and punctual. Any problems or issues with the house were seen to straight away. A well run company and lovely people working there.

Booked a viewing that we attended, the letting agent then asked for a ridiculous amount of…read moreinformation to the tune of 2 character references, 2 landlord references, 2 employer references and everything else. We were then left with almost no contact for 2 and a half weeks and we could not contact them (kept going to voicemail or they would answer and say they were still processing the information- the property was for 3 people). Only to be emailed out of hours to inform us they had let the property to another set of tenants, after I had cancelled viewings with other houses. Do not go with this agent unless you fancy being edged

There are very few estate agents that I recommend or would say yes they are professional and won't…read moretry and rip you off. Barbara Rees has a small team of people who are friendly and follow up with great service. The only problem is they are in the wrong location to capitalise on the student market. Most students will walk into the first place they come past and gladly give up the fees without even confirming a house. It's a shame that Keylet, Pinnacle, Taylorsimpson and others have failed to have high ethical standards, from withholding bonds and failing to repair houses. A reputable business should expand to fill the dubious business practises of these other companies and keep high standards to be a trendsetter and benchmark, Barbara Rees and Co. may be just that.

This is a horrible rental company that uses the reputation of the student union to lure students…read morein. They have no care for students and will side with the landlord when the landlord mistreats people. The properties are in terrible conditions, and I moved in during covid, so viewing it in person was not possible. I had the room professionally cleaned and they are taking money from my deposit due to needing things like "dusting and light cleaning". The room was in much better condition than when I came in, where it was not even cleaned under the bed where large amounts of dust had gathered. The proof they have sent me of the "dirt" was from furniture that I called them in advance and said I would be leaving because they refused to offer containers to throw out our stuff. After telling me of this, they proceeded to dust it off and leave it in the room, and charge me for the dusting. I did not clean it because is saw no reason to clean something that should be thrown out anyways. It is ridiculous how they misinform you and take no accountability for this. I complained about stalking in the property from the severely autistic boy living in the room next to me. I was told there was nothing that could be done about it, and next year they tried to throw me out because I reported stalking. When I said I would make a complaint to the council they let me stay, but next year the rent had increased from 360 to 420. They will punish you if you speak up about anything. The property I lived in had dangerous toxic mould in it, which they knew, however, they tried to claim it was condensation mould. I got toxic mould syndrome and started having migraines and throwing up every single day. The vomiting was also caused by the anxiety from living at this property with staking and bullying. They cover up the fact that they allow students to live in illegal conditions. I attached the images I'm the review I did on google to show how horrible it is and that it is clearly not condensation mould. Whenever they were confronted with this, the landlord would just show up to paint over the mould. The landlord refuses to fix things. I had a broken drawer that needed to be fixed. The land lord came to my room several times to measure the space for a new drawer, told me he had ordered one, because the other one I had was broken when I moved in. At one point he told me he had ordered a new one and I waited for another year to get it, but nothing happened. After I moved out they tried charge me for the broken drawer from my deposit. I was told that I had "followed the procedure wrong" because I had contacted the landlord and not them. This was before Cardiff student letting had taken over, and the landlord did not tell me I needed to go to Cardiff student letting. The drawer would also fall over and at one point I had glass on top of it when it fell over, which cut me in several places when the drawer landed on top of me. The land lord said he would come and attach the drawer to the wall to make it safe, which never happened. I had a broken chair that was not fixed for 2 years. When it was finally replaced, he replaced it with another broken chair. Numerous other stuff was never fixed either. The fridge would also smell weird when it was set to be very cold. When I moved out, I accidentally left some rotten food in the fridge, which they now claim has ruined the fridge. Alll of the fridges in the house are like this, so I just assumed they were supposed to be like this. Now they are trying to force me to pay for it out of the deposit. They tried charging me 50£ for garbage disposal when the trash cans were full and a put some bags next to the bin when I moved out. They did not offer us any way of throwing away the garbage. I believe 7-8 other people moved out, and if they charged everyone 50£ that would in total be 350£-400£, which would be ridiculous to charge for removing some trash bags. I had contacted them about getting a container so I could throw away my furniture too, however I was told in a condescending way that "they would go bankrupt if they provided containers to all their properties". Maybe they could use the money they are scamming students out of from "disposing garbage". The landlord would show up at the summer randomly and throw everyone's stuff out. Everything that was in the common area would be thrown out, even though there were people staying on for the next year. My stuff was thrown out several times and I had to call the landlord to get it back. However, he still had it after several days or a week (some of it was not stuff I used every day, so it took me some time to notice). No notification was sent to anyone that this would happen. They seemed to have no control over who was living there or moving in. When I was moving out they sent me emails about new deposit I needed to pay for next year.

Cardiff Student Letting is the letting agency that is fully owned and run by Cardiff Students'…read moreUnion, and you can find it on the ground floor of the students' union building itself. The staff there are very friendly, and helpful in finding you the right kind of housing. On top of that, because they are students' union-owned, they don't charge any agency fees to students. This letting agency came top in the Cardiff University student newspaper Gair Rhydd's recent housing survey. The only downside is that there are certain rules when you rent houses from this agency that perhaps aren't in place if you rent from another private agency, and some students want more choice by looking elsewhere as well. There are a lot of dodgy private landlords and incompetent accommodation agencies out there, though, and at least if you use this one you have peace of mind that you won't suffer at the hands of any unethical landlords.

Renting a house from Let Right is like walking into a saloon in a spaghetti western; it's only a…read morematter of time before you get into a confrontation with the local cowboys. If you ask any local student who has had the misfortune of doing business with Let Right, they will likely tell you some form of horror story that usually involves Let Right treating them like dirt and ignoring any complaint before attempting and, quite often, succeeding in swindling their tenants out of x-amount of money. To save you the trouble of asking one yourself, I'll share my own horror story. In my second year of university, I foolishly rented a house off Let Right, along with three other friends. After receiving electrical shocks off the light switches and appliances in the house during our first week there, we were told by Let Right it was simply "just static" created from wearing rubber flip flops around the house. After two more weeks of shocks, we had an electrician ripping up our floorboards and kindly informing us that the dodgy wiring made the house we were living in a "death trap". Flip flops, eh, Mr Let Right? To add insult to injury, should some form of fire have started during that time, at least we would have had a free cremation, as we soon discovered just a few weeks later that both of the fire extinguishers supplied to us were as empty as the Let Right customer care manual. During that same tenancy, we also had a serious rat infestation that lasted months due to an improperly disconnected downstairs toilet that had not been blocked off, essentially creating a rat by-pass running from the sewer to our house. These are just a few of the highlights of my stay. If I were to list all the problems that occurred during my time with Let Right, this review would soon become a novel. To call this so-called agency incompetent would be an insult to the incompetent. These con-artists need an entirely new word to be created in order to accurately describe their level of ineptitude. Worst of all, as long as students keep renting from them, these sorts of misdemeanours will undoubtedly continue to occur for the foreseeable future. If it was possible to give zero stars, I would have.

Horrible agency. You can say goodbye to the bond they take…read moreoff you, you wont get it back, even when the house was left in a better state than when we moved in. All the houses they rent to students are terrible and damp/condensation is a major issue.

Everything about our experience with this letting agent was fantastic…read more We called up, looking for a house for the next academic year. We arranged a booking with a secretary who was friendly and efficient. When we met up, the man who showed us around took us to a variety of properties, including ones that weren't on his list, that we bugged him to take us to! Back at the agency, having seen a house we liked, we were given time to think about our decision without being hassled. We decided to go for it and had a two week period between paying our agency fees (to get the property off the market) and signing the contract. This was good because it allowed us to calmly assure ourselves that it was what we wanted. Going back for the signing, we were shown downstairs (this did scare us a little - I felt as though we were being led to a dungeon) and greeted by another office of happy looking staff. Everything was explained to us clearly. I left feeling as though I was right to trust them.

Good selection of properties, but awful service. House inspection went well, then decided to add an…read moreadditional £1100 in charges to a house they described as 'great' in the inspection. Avoid if you can!

Cannot recommend Harry Harper highly enough! Being a first time landlord with no idea on how to get…read morestarted renting my property, they were and have continued to be super informative, supportive and always on hand to reassure & answer any questions I have. Even when the pressure was on with a tenant leaving early, they somehow managed to find a new tenant & have contracts signed within 24hrs of listing. Outstanding service from the team! Thank you again for all your help & support :)

Harry Harper Estate Agents is tucked away inside the Wellfield Court Arcade, which is an ideal…read morelocation for an estate agent that generate most of their revenue from property management and private lettings. They also sell residential properties and offer auction services, but the rental market forms the bulk of their current operation. This is a very professional business that likes to keep things simple. It takes care of both the tenants it signs up and the property owners alike. Everyone is vetted before they are formally accepted, and contracts are signed. All aspects of business practice are covered in plain English on the Harry Harper website. There is a set fee of £995 for the sale of a property, with a no obligation free quotation.

Bristol Res Lets, as they could be abbreviated, are one of the larger lettings agent in Bristol,…read moreoperating mostly in the affluent north Bristol areas of Clifton, Cotham, Redland etc. They run a pretty large scale operation, and you're likely to see some of their cars milling around the roads when you've been here long enough (or care to look out for those type of things). Their staff are all pretty friendly, and work hard to ensure viewings are useful, and should it get to the next stage, that the official documentation goes ahead smoothly. Their offices are situated near the bottom of Whiteladies Road, in a big glass fronted premises that holds the ads of their available places. It's quite a swanky looking office, so they've clearly made efforts to look presentable, which isn't the case for some other lettings agents in the city. If you go down the road of Lettings Agents, fees are inevitable, but theirs are quite reasonable compared to market. They have a number of the high quality type places you'd expect to find in the expensive areas in which they operate, so if you have a large budget you'd do worse than giving them a go.

To find this place look out for ashop front is smart in black with a stylish green logo. The theme…read moreis continued inside with big leather chairs and everyone talking calmly and confidently into their phones. I've always thought estate agency was a bit of a confidence trick (how else do they get away with such exorbitant prices?) and they've done their best to keep up their charade here. Right, now I'm finished with that slightly bitter description of what they look like I should give an assessment of the service they deliver. First I should highlight that they're an lettings agent, rather than sales. Things are done on time and phones are answered, which is more than a lot of the colleagues can manage. They do charge a lot, but then so does everyone else so I shouldn't hold that against them. Another plus is that they actually manage to say a few words when they're showing you around the place, again something a lot of other estate agents don't manage. Bristol Residential Letterings do a bad job well, if that makes sense.