Update I still order bird seed online and go through the drive thru to pick it up. Today as the young man was loading my order he noticed that one of the bags had a hole in it. He said he was going inside to get another bag for me. Now that is excellent customer service! read more

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Haven't been there in years 1/2 shelves were empty And prices were outrageous Are all products sittin in a ship?? read more

This is our go-to place for dog food and bird food. Prices are about the same as other big-box stores but they do offer Private Sales Events for members with special pricing. Also,if you place your order thru their app for pickup, you don't even have to get out of your car..quick and easy. read more

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I only recently discovered this as an option when doing some online Christmas shopping. I made two pickup orders, returned something and made an online order to be shipped. Everything at the store was great - no lines, fast service, friendly employees. I'm waiting for my other order to arrive but will definitely shop here again for ornaments and decor items next Christmas. read more

Decent, clean, and very well organized location. This place has all your needs sans groceries. Prices were overall decent, a bit more on the pricier side from what I can tell. read more

I purchased a full set of tires with sensors and had to pay extra for roadside service to get them warranted. Dealer doesnt' do that. So if I get a flat or nail they'll fix. HAHA... I called as I'm losing air out of a tire Friday am, so this is an Emergency and remember tires are warranted. I was told I had to make an appointment, this was Friday, Sat 5 pm. They call me at 5:45 says they can't find the leak. I told him exactly where the nail was as it's a square headed roofing nail. He said I will have to work on it tomorrow with help, Sunday, I said ok what time will it be done I need to go out of town. I am a roll over from Sat. he said I have other appointments that I have to get to first. WHAT? Wait? I'm a continuance from Sat/actually Friday and you can't fix my tire until After your Sunday appointments? NO FN Way! So it's 12:15 Sunday and still no car. I am beyond furious. Do NOT BOTHER!!! PLUS I DIDN'T GET MY POINTS FROM SPENDING $ 1,462.00!!! read more

I came in here for a battery replacement. Carl from this location was great. Helpful and friendly. Hopefully it lasts!

Polite, friendly, and informative when I need help with my lawnmower. The whole store offers a wide range of outdoor equipement and is clean. Personally like it better than other retailers. read more

Update: 5/25/24. Got tires replaced at a another local tire shop. When in picked it up I asked if they had any problems with the lug nuts. They said no, no problems. So that confirms it. Farm and fleece was trying to rip me off read more

my cousin took her car there for service whenever it needed an oil change and tires rotated. the tires were never rotated and haven't been for at least 2 times that she was charged for. also the air filter was so bad i can't believe the car was still running like it was. she had alot of repairs done there in the past and now i question if they were done properly and were necessary. i told her not to take her car there for anything. read more

Update; the manager called and apologized for the problem. He explained the policy and indicated that the employee took it to far and should have called a manager. He personally rescheduled the appointment and gave me a small discount. The work was done professionally and all is good. Good job by the manager on all sides. read more

I have shopped at this location three times in the past 4 months. Their prices vary from good to overpriced, but I only go for bird food. Their prices are reasonable and the birds in our backyard seem to like it. The previous times customer service was ok, but not memorable. This time it was very memorable, but not because it was positive. We went for the bird seed and there were two workers unpacking in the aisle. They were so absorbed in their conversation bashing customers, they were unaware my husband and I were trying to get to the bird seed they were standing in front of. We attempted both ends of the aisle without success. We said excuse us , a few times and finally they acknowledged us. They were oblivious to the fact they blocked the aisle and appreciation for customers. Customer service appreciation and training should be reviewed. read more

I have seen more ignorance thirty minutes in this store than I have all year ! Half the employees wearing mask wrong ! Half the customers maskless ! Why even have a sign up about mask mandates ! So if there is another Covid-19 breakout in two weeks you know who to blame ! read more

BLAIN'S FARM & FLEET - Elgin - Masks mandate , what a joke ! - Hardware Stores Near Me - Elgin, Illinois

Ordered and paid for an item online that their website showed was in stock. Received an email confirmation. Two hours later I receive another email that the item is cancelled. "unable to fulfill." A waste of my time. Still waiting for notice of a refund. read more

Great clean store. I love the fact we have one finally. The automotive service though is amazing!! They are so honest and reasonable. I ordered Toyo tires through them and it was great. Then they looked at my trucks suspension etc and quoted a really decent price to fix it. Highly recommend them. read more

The girls that pretend to work at self checkout are incredibly rude and completely useless. Do better

Bought 4 tires from here along with the roadside assistance. Have a nail in my tire and called to get it fixed and they said they couldn't without an appointment. (Wish I could have predicted I was going to run over a nail so I could have pre-arranged this!) I asked to speak with a manager and am still waiting for a call back on that. Bottom line think twice before purchasing tires here and definitely think three times before buying the extra roadside hazard expense! Would not recommend! read more

With the advent of the warm weather my brakes suddenly began grinding loudly to the point it felt unsafe to drive. I requested an appointment for the next day and was offered 2 drop off times for the next day. I dropped it off around 8 am and the mechanic Alexis called a few hours later with a diagnosis and competitive quote. He explained what was necessary and what was recommended. The job was completed the same day and the brakes feel just like new! read more

Ever time I place a online order from this place they cancel it shortly after it's been placed. When checking the store stock supply quantity there are several but it's always not available. This place is a joke and complete waste of time. Went down the street and bought the item at Home Depot without problem. I'm done with Blaines! read more

Never had I experienced such a rude customer service representative after today. Employee Marybeth at the customer service at the Elgin location was beyond rude. A day before a snow storm I visited to purchase snow pants for my father whom works outdoors. They fit him big and so I rushed back with my mother to exchange it. I understand the store was closing at 8pm but she was done with my exchange by 8:01pm. I did not even bother to ask her to help me check out for the additional items we gathered and we stepped aside to their self checkout ourselves. During my encounter with Marybeth she made it obvious she was super upset, made faces, made comments and was throwing the snow pants and hanger at the wall. Another employee came up to Marybeth and told her that she needed to get her out of here. Rude to say in-front of clients as well. Marybeth made it clear she did not want to be there much less to be able to help us and to be honest with that kind of attitude she should never be assisting clients. I hope she was just having a bad day and isn't like that with clients everyday but that was beyond unacceptable. read more

I purchased a pair of tires and the road hazard warranty last year. Regretfully I have a nail in the center of one of those tires. I removed it from the van and dropped not off at F&F on Friday around 2 Pm. The van is sitting in my driveway on a jack at the moment. When I dropped it off Friday they assigned me a repair time of 5:15 on Sunday. They close at 6 on Sunday so I guess I need to be standing at the door waiting at 6. While I appreciate F&F for the prices and the quality of products they offer, I find the lack of flexibility in their schedule a little frustrating. I had a flat on My personal car on Thursday. I pulled into the Mobile station at Larkin and Lyle and they had it repaired in 15 minute's. F&F needs to build a little flexibility into their daily schedule to allow for better customer service fir small but important repairs read more

Had a battery in the car replaced and it was done in quick order and at a reasonable cost. A pleasant interaction. read more

Be aware of doing business with this company, especially the auto section. They do give you the wrong information about what your car needs ( they just want to make money regardless how). read more

I usually enjoy shopping at this store. However, as soon as the time hit 8:00pm, everyone started hurrying to get me out the store. This big man yelled "we close at 8," like relax dude, we are leaving. I was just upset with the customer service today. :( read more

Probably the last honest auto service center on the planet. They came back and told me there was no need for some of the routine service I'd requested. Didn't charge me for them and suggested when I should return. My dealer would have greedily taken my money and probably added a lot more "urgent" service. Great place for car batteries too. I love their bagged candy. Unfortunately except for sales and loss leaders their regular prices are a bit high on general merchandise. Check out their toy department when it expands pre-Christmas, unique items. Where else can you get toy tractors in three different manufacturers colors so your child's toy will match Daddy's big machine ? read more

3/2021 Stopped in for the first time to find a single bolt. Both Joseph and Eli were helpful for me. Stopped what they were doing to assist. Can't ask for more or better customer service. Thanks guys. I have been in others in more rural settings, and this store is not exactly like those. But for the Chicagoland area, this is a fantastic place to get what you need. read more

Not sure who does the hiring process here but I think they need a new training class. Just left this location looking for an item that the website said they had 5 in stock. I asked an employee for some assistance, he scanned the barcode and verified they have 5 in stock. "I'm sorry I don't know where it's at. You can order online for in store pickup" okay, apparently you have a job where you're supposed to help customers but you turn around and do the opposite. I placed my order online while still in the store. Went to customer service after I checked out with my other items. She also checked the computer "oh yes we have 5 in stock". May I pick it up now so I don't have to make a second trip? Since your employee didn't want to look for the item for me? "So sorry you have to wait". Think I'll stop shopping here, worst customer service I've experienced in a very long time. read more

Why do you have special hours for seniors due to Covid19 but do not enforce the wearing of masks in your store? Do not shop here if you care about your health and the safety of others! I have been shopping at Farm and Fleet for over 40 years but I will never go back to their stores again. A full 1/3 of patrons were not wearing masks. I saw people wearing them around their necks and carrying them but only a few were being worn. When I asked an employee, he said it wasn't their responsibility to enforce this practice. Shameful! read more

Would not recommend their automotive department at all. Would give them zero if I could. Back in November while I was visiting family, I had the brake pads, calipers and rotors replaced at the Freeport, IL location. Well turns out the calipers were bad so they needed to be replaced, since there were still under warranty of course I took the car back to a Farm & Fleet. The Elgin location is close to where I live and Freeport set up an appointment for me and had them replace everything. Dropped my car off on Thursday, Saturday they call saying the part they ordered was damaged so they wouldn't be able to get to it the car till Tuesday. After my complaints fell to a deaf unsympathetic ear and getting hung up on by Elgin I called Freeport. Freeport's manager called Elgin and what do you the missing part magically appeared! It was like a Labor Day miracle. Evidently Elgin did not check with all their contacts for the part, sounds like they didn't check with anyone at all until they were told so by another store. They also kept telling me how busy they were, making me feel like my repairs were an inconvenience or unimportant, although when I picked up the car there wasn't a single car in the garage. Nor was there anyone at the desk, customer service skills are definitely lacking at the Elgin location. read more

When we went for chick starter feed and I dint saw the one on there website I ask an employe she gave us a look that made me uncomfortable I ask her for the feed on my phone she told me to go to the feed are so I told her we're she took us I ask her for the chick started she took me to one that's when I ask her if it was non medicated she told me I don't know Reed it they did not have the one on there website when it said the were on stock Go to tractor supply and Co read more

Bait & Switch business practice! I was at their store, saw item I would order when I returned home on line. Received email that they were processing my order. 1 week later I receive an email, item not available. I called C/S and spoke with Whitney, who spent exorbitant amount of time trying to convince me to purchase another item similar; but not the same price/and all more money. I requested since their Website was incorrect that they should honor same price/like item. She stated she could not do this. I requested she speak to her Supervisor and send me an email with results. Email 4 days later, states her Supervisor would not grant this. I thus returned an email and cc: JANE BLAIN GILBERTSON, CEO of Blaines Farm & Fleet with this exasperating C/S experience. I stated my idea of an equitable solution: 1- honor the same price for similar item, 2-and/or at least waive $20 shipping price. I received an immediate response, Blaines would waive shipping. The same day, received a separate email of "their big Sale, with FREE SHIPPING." This is classic example of Bait and Switch practice. I will be notifying the BBS but do not expect any equitable solution. DO NOT DO BUSINESS WITH THIS COMPANY! read more

I used to love this store and shop regularly and I would have all of my automotive needs taken care of. Their prices in the past were reasonable and a girl named Rachel was always super friendly and helpful but they must have other people running it or I just came on a bad day? A normal oil change was running regularly around $60 and I always had a $10 off coupon sitting around but this day for some reason my oil change came out to $87. HOW ON EARTH DID IT GO FROM $60 to almost $90!!! I'm glad I saw the receipt before I let them take it in to do the work. Why would I pay them more than what the actual Jeep dealership is charging?! We left and will not be returning. Farm and fleet has lost a very loyal customer. read more

Such a wonderful place to shop! Everyone who works here is so kind and helpful! They have great deals on kitchen wares and dog supplies!

This store has most things you would ever need for home and garden. I did not get a chance to check out the Auto service on this trip. That being said this store does not have the selection of the DeKalb store. And it had a army of employees. Went to find a Carhart shirt in my size. And it was a hunt, all the hangers have a size on them that is easy for the customer to find. But not of the sizes are correct to the shirt, it's all willy-nilly. read more

BLAIN'S FARM & FLEET - Elgin - Hardware Stores Near Me - Elgin, Illinois

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Lots of bad reviews. I dint get it. Great place, good values and very personable service. Its my goto for horse feed....

I grew up on a farm. And we used to go to farm and fleet all the time. This place is much cleaner and better organized than the ones out in farmland. I just love farm and fleet generally. People that are griping about this place to just go to freaking Walmart or target. This is Farm and Fleet. It's for farmers and ranchers and outdoorsy type people. Stop whining. read more

I love Farm and Fleet. Awesome selection of products and excellent prices. Plenty of people on the floor to assist. Everyone seems happy to be there and so willing to help with anything. I highly recommend . read more

As regular customers -since I live in this city, my 60yr old father has encountered an extremely rude cashier/service associate; Victoria with nasty attitude and threw the receipt at my father. Manager did nothing. We will not be shopping here anymore due to bad service. read more

I would not shop here. I had bought a heated jacket from here for $275.00. it had a small tear that should have been covered under the usual 60day warranty stated on their website. They did not cover the jacket at 40 days for a same item exchange a week after I had received the item for my birthday but instead classified it as a tool and told me I must contact Milwaukee the manufacturer of the coat for.warranty. To make the already bad situation worse an employee named Rich came over from another department and told me "We aren't running a rental department here". Bad company and I would advise you shop online rather than through them since it is not worth paying extra to assure an in-store exchange. read more

Second time I've been to this location and it will be my last. The store is a mess. Only items that sell regularly are restocked. Everything else is just completely haphazard. There are enough employees wondering around, but they don't seem to know much. Sale items are mis-marked and do not ring up correctly at the register. I've had much better luck at the Dekalb store. read more