My starter died. Battery fine. Called GEICO roadside who gave Chief's Towing the wrong phone number…read moreand incorrect vehicle information -- i.e. my vehicle is full time all wheel drive, not front wheel drive. Nonetheless, Chief's Towing rectified the situation promptly and professionally and dispatched a flatbed truck quickly. After towing the vehicle to the nearest dealership, Bob from Chief's left the spare key at the dealership and then called me to report a successful delivery. This saved me from having to drive our other vehicle to the dealership and then back home. I am a delighted customer of Chief's Towing service.

On a very cold day in January of 2026, i managed to get a completely flat tire…read more I called Chief's Towing, which was recommended by the Walser Toyota Dealership that I was using for getting a new tire. The Chief's dispatch answered immediately. A very cordial and helpful young man named Jack came over promptly. Jack took care of everything from there! He loaded up my car on his truck bed. He delivered my vehicle to the dealership. He even handed the keys to the service desk, so that they could start the ticket to get my tire taken care. All of this while I stayed nice and warm in my house. I didn't have to do anything further! Chief's Towing, and Jack truly made my day, and saved me frostbite!!! I could not have had a better experience with Chief's Towing and how they took care of me. I would definitely recommend them to anyone who asks!

Justin and his drivers have towed several cars for us over the years. They've always been fast and…read moreefficient and they always take the stress out of having a broken down car! Thank you!

My saviors after a terrible day on the road! I had already had three unsuccessful jumps (!), and…read moreJust in Tyme came by and got my car started one-two-three. They were there as fast they could make it, and their fee was reasonable indeed - especially given the Arctic temperatures outside. I'm keeping their business card handy.

Edit: When I went to go pick up the E-Bicycle, Mary that I spoke with earlier was apologetic and…read moreexplained the situation. She was following her lead in advising that the registration, insurance, etc was needed. She connected with them once again and they have now revised their request and only an ID was necessary to release the bikes. I called to inquire about information as our e-bicycle was taken there and when I spoke to a representative on the phone she was quite rude, short, and not knowledgeable. She would say one thing and then change her mind saying another and cut me off when I was asking a question. She asked for a license, registration and insurance on a bicycle. It's not a motorcycle. It's so frustrating when I'm wanting to get more details on how to get my e-bicycle out yet their customer service is awful. If I could rate this less than 1 star I would.

The lady at the front named "Mary" is the most rude and unprofessional person I've ever spoken to…read more She was immediately got irritated the moment I asked a simple question and had a horrible attitude throughout the phone call. Why work this job if you don't want to help and clearly don't enjoy talking to people? It seems other people have had the same experience with this SAME woman. Do yourself a favor and NEVER go to this place. It'll just be a waste of your time

I wish I could love this location because it's so close to my office. The first visit was ok but…read morethe next 2 were absolutely terrible. My second visit their power was out so couldn't get gas. My most recent visit was a mess. There is construction and it was impossible to get to a pump. Previously I went to get an oil change and they couldn't even manage to get my hood open. Meanwhile my local shop a few blocks from me had no problem. I'll never come back to this location. Just terrible

We had called them to tow our car and Alex hooked up our car and said he thought he knew what the…read moreproblem was and sure enough lug nuts on the passenger rear tire 3 out of 5 of them were so loose you could actually move the tire back and forth. So Alex (our hero) tightened them up had us drive around and sure enough all the rattling noise was gone! This service from them was above and beyond our expectations! We highly recommend to anyone! The Grand Rapids girls

These guys are just the Best!!! I got a quote for repair from the dealership where I bought my…read moretruck. These guys saved me 100's of dollars and did a great job! I cant say enough good things about this garage. I won't take my vehicles anywhere else!

I needed a starter motor repair. My car did not start despite attempting to jump it. Bourke Bros…read moreTowing & Auto Repairs were able to come to my house, tow my vehicle from the garage and bring it to the shop. The staff on the phone were helpful to give me a rough quote of a re-manufacturer starter motor repair + towing the day before. I was notified that my serpentine belt also needed to be replaced - which it really did. Lots of cracks. I was given two prices: one price if I paid in cash or check. The other was a surcharge if I choose to pay in a card. It was same day repair - they towed it at 9am. They called at 10am to give a final quote / needed repair. By 1pm, I was told it was ready for pickup! Their lot is small so my car was waiting for me out on the road. Semi-high traffic area. Overall, I would use these guys again for auto repairs.

Allen with Statewide Towing saved me from a nuclear meltdown tonight. My car started acting strange…read morea block from work and a block from its dealership. I thought, nah, I will be alright, I can take it in tomorrow if it happens again. Fast forward another mile, I am pulled over calling roadside service because my car is now making a bizarre sound and shifting weird. I sort out everything with RA and they text me that Statewide is coming to get me and drop my car off at the dealer (yes, the one my dumb arse passed earlier). He showed up within 20 minutes, packed it up like a champ, had a lively conversation in the cab (again, saving me from a total tear fest - who needs car trouble), dropped it in the dealership parking lot like a champ (no scrapes, scratches, damage, just parked neatly like it never happened), and waited for me to fill out my key drop ticket. I have worked with a couple towing companies in the past, but the passion with which Statewide Towing showed for serving its customers tonight won them a spot in my favorites/contact list. I pray I never see Allen again under bad circumstances, but I am happy to know if I need Statewide Towing again, they will be there and ready to roll. Outstanding job! Edit 09/28: I ran in to Allen when I picked up my vehicle this week! What a funny guy, remembered me and had a quick, friendly chat. Hopefully this will be the last time I am in a vehicle conundrum for a while!

My truck fuel pump went out on my way home from Street machine nationals, I called state wide and…read morethey sent a tow truck out right away, Jesse was the drivers name he was very professional and polite, I rode with him back to the shop where my husband met me. They responded in a timely fashion, did a great job towing my baby back to the shop. I definitely recommend!

The driver (Adam) arrived promptly, and he provided excellent assistance with a professional…read moredemeanor. I was relieved that he quickly identified the issue, which alleviated my worries and simplified the entire experience. His dedication to helping me out did not go unnoticed, and I will undoubtedly reach out to this service in the future.

I would highly recommend Galeana's Towing! My car was hit…read moreafter a very long night shift while it was parked, and the two young men that showed up to tow my car went above and beyond. They carried my belongings and car seat for me and we're very polite and professional. They also showed up in a very timely manner. It was also in a very difficult area for them and there wasn't much space. They did a wonderful job. Thank you.