I used to love this pharmacy so much , especially for their friendly free delivery. There are still a lot of friendly staff there as they've grown. Sadly, most everything has gotten much worse in the past couple of years. I don't know why. Now there seems to be a problem every time I need a refill. The staff doesn't seem to communicate well with each other; I'll be texted something is out of stock and then be told it was filled the previous day. On one occasion I tried to refill my contact lens solution. It took two months of confusing back-and-forth of texts! They haven't been sending out meds when promised or send the wrong thing. They have been EXTRAORDINARILY patient with me and my AR balance; I'm low income and appreciated that. However they didn't give me an early warning about how high it had gotten, and then they confronted me about it in front of my mother with no regard to privacy. The man there (manager ?) has offered several times to go back through the charges and see if any can be reduced, but he hasn't yet. I would have changed pharmacies by now, except I'm moving soon so it's not worth it. I don't doubt that the staff and mgmt here cares about their patients and want to do right by them. I imagine things are falling apart on a communications level. No one has the time to follow up multiple times on every prescription , though, and their best intentions are clearly being drowned out by serious communication fails. read more

Super nice staff that's willing to talk with you to meet your needs. I wish every business was ran this way. Customer service is top notch and I trust them to answer my questions in a helpful and informative way. I currently live in a city hours away, but when I come home to Blacksburg to visit family it's businesses like these that make me proud to be from this area. You won't find customer service like this in many other places outside of Blacksburg. read more

I never write reviews but this Pharmacy was so amazing that I felt the need to let people know. I was traveling with my kids to Tennessee and forgot the nebulizer at home. My son started coughing as we were driving and I knew it was going to be a rough night for him. Called my pediatrician and they called in a prescription for a children's inhaler since it would be easier for us to travel with so I didn't have to buy a whole new machine. I have never used an inhaler on my 5 yo before and was really nervous. The pharmacist was AMAZING! he walked me through all the steps a couple times so I could make notes in my phone, then he even gave me his personal phone number!! He told me I could call anytime if I was worried or felt I wasn't administering it correctly. I didn't end up needing to bother him, but it was sooo comforting to have him offer up his time to help a worried momma. Amazing pharmacy and amazing staff! read more

Sim is simply the best pharmacist in the New River Valley! I would highly recommend Blacksburg Pharmacy over any other in the NRV

Great and consistent service and pharmacists who we always trust. Prompt, professional, courteous and compassionate.

This will be my go-to pharmacy as long as we live in Blacksburg. Always friendly and willing to help, employees here seem to genuinely care about their customers. I had to buy a nebulizer for my 3-month-old and the owner (I think) went over how to use it with me when I was already overwhelmed with my son's first illness. Blacksburg Pharmacy is a pleasant reminder of why I want to keep shopping at local businesses and help them thrive. read more

The people that work at Blackburg Pharmacy truly care about their patrons. As soon as you walk through the door there's someone there behind the counter to ask if you need some help. Amazing place! Shop local!! read more

Seriously can't say enough about this place. I have been going to the same Pharmacist (Sen) for years, he used to work at a major pharmacy in Blacksburg. He is now at Blacksburg Pharmacy (almost always, I don't think he ever takes a day off), and wherever he goes, I'll bring my business. The guy will bend over backwards to help people, and exemplifies the way any business should be run. His staff is great, his prices are better than the alternatives. Whether you're looking for an OTC allergy medicine, or really want to understand the risk/reward behind major medications, they take care of you here. read more

This pharmacy left such an impression on me today that i had to write this review! I have never been greeted with such great customer service in a long time. The folks working there was extremely attentive, kind and responsive to me the minute i walked in the door. The customer service is TOP NOTCH!! I cant say that loud enough.. They helped get the prescription from the doctor by calling him to get it in the system so i didnt have to come back. The pharmacist came over to me personally to tell me about the medication and when to take it etc.. This is a "neighborhood pharmacy" for sure- and they treat you like a neighbor. read more

They went above and beyond to get my meds transferred from my out-of-state provider. They sent emails to make sure I knew the status of working with the prescriber. They called when they were done with it, just to remind me. They were super nice when I arrived, and the whole place and the people were decked out with COVID precautions. Good prices, too. Couldn't have asked for better service. read more

These are the nicest, hardest working people I've ever done business with. After frustrations at CVS and especially Kroger it was a relief to do business with Blacksburg Pharmacy. I will never go anywhere else. Do yourself a favor and try them....you won't go anywhere else either! read more

Decent price good customer service. Doesn't accept some insurance but overall good experience