I used to love this pharmacy so much , especially for their friendly free delivery. There are still…read morea lot of friendly staff there as they've grown. Sadly, most everything has gotten much worse in the past couple of years. I don't know why. Now there seems to be a problem every time I need a refill. The staff doesn't seem to communicate well with each other; I'll be texted something is out of stock and then be told it was filled the previous day. On one occasion I tried to refill my contact lens solution. It took two months of confusing back-and-forth of texts! They haven't been sending out meds when promised or send the wrong thing. They have been EXTRAORDINARILY patient with me and my AR balance; I'm low income and appreciated that. However they didn't give me an early warning about how high it had gotten, and then they confronted me about it in front of my mother with no regard to privacy. The man there (manager ?) has offered several times to go back through the charges and see if any can be reduced, but he hasn't yet. I would have changed pharmacies by now, except I'm moving soon so it's not worth it. I don't doubt that the staff and mgmt here cares about their patients and want to do right by them. I imagine things are falling apart on a communications level. No one has the time to follow up multiple times on every prescription , though, and their best intentions are clearly being drowned out by serious communication fails.

Super nice staff that's willing to talk with you to meet your needs. I wish every business was ran…read morethis way. Customer service is top notch and I trust them to answer my questions in a helpful and informative way. I currently live in a city hours away, but when I come home to Blacksburg to visit family it's businesses like these that make me proud to be from this area. You won't find customer service like this in many other places outside of Blacksburg.

I miss this local gas and convenience station since moving from Salem. The people were very nice…read moreand in a time that most places make you prepay for gas - you can fuel up and pay once you're finished and go inside for snacks or a cold drink. Alice is awesome and has a great personality as well as all the others. My apologies for not remembering all of their names...but enjoyed my regular banter with all of them. Love the local feel and treatment as a friend and not just a random acquaintance. People at the register are quick to ask you how your day has been and are nice to talk to. We miss them as well as our life we lived for six years not far from the store. Its a gem and we highly recommend it to others.

Never find yourself in a shop during Covid19, where folks argue over the use of face masks…read more Walked in. Heard: 'I'll have to start wearing a mask in a few week..' No pump numbers. No receipts! Review: 2 shack

WalkIng into Brooks Byrd Pharmacy is going back into the past! It is a treasure offering REAL,…read moreOLD-FASHIONED ORANGEADES!! (They also offer lime & lemon). The counter is decked out just as it would have been "back in the day," they use shaved ice & the pricing is excellent. These are a treat & also a go-to when my daughter is under-the-weather. What a jewel!

we would be hard pressed to afford our prescriptions with out brooks-byrd,,good people and they are…read morefast.thank you brooks-byrd.

Since coming under new management, Watkins Grocery has come a long way to meet the needs of the…read morelocal customers. Their shelves are stocked and selection has grown and the people who work there are excellent people. Its great to interact with them and find them to be very helpful. Like some of the other gas stations in the area, they will let you fuel then come inside to pay rather than prepay. They have a laid back environment and a feel one can only get from a small town and locally-owned business. They were my go-to shop when we lived nearby and we miss them.

The first time I visited a Food Lion when I moved to Roanoke I wasn't impressed at all. It wasn't…read moretoo clean nor organized. But today, while at Old Country Plaza on Starkey Road, I had some time before the restaurant Ben Gui Sushi opened and so I decided to give this Food Lion a visit to purchase some things I needed and to give this supermarket chain, located in another location from the first I had visited, another try. Old Country Plaza is a neighborhood strip-type shopping center located in Cave Spring, one of the nicest neighborhoods of Roanoke, Virginia. It is anchored by this Food Lion supermarket and a Buffalo Wild Wings restaurant, and has a variety of other restaurants and stores, with a good size parking lot. The first thing I noticed when I walked into this supermarket was how clean and well-stocked it was. Its shiny floors and ceiling lighting treatment seemed to highlight this, together with the freshness of the food. An example of how well-stocked it was is the little glass bottles of Starbucks Coffee. At the Kroger where I usually shop because of its convenient location to where I live, they are almost always out of the Starbucks Café Mocha bottles. And here they not only had plenty in two areas of the store, but they were also on sale. Even though I could notice the age of the shelves themselves were not too current. They were clean and well-stocked and organized. The Bakery & Deli department had fresh a nice variety of fresh breads, bakery products, and deli meats, all very well presented. The Produce department had some fresh fruits and vegetables. And signs posted all around such as "Savings Start Here On Your Family Favorites," "Fresh baked hearty savings," "Quality and freshness always guaranteed. It's our promise," "Priced low everyday on items you buy more often," and "THANK YOU. We look forward to seeing you again soon," all seem to lead to the important topics of Quality and Savings. The sale prices were placed on good size labels under each product on the shelves. On areas the price of every product was $1 off. Some items had Bogo Sale: Buy one get one free. I also was surprised to find they had a nice size Beer & Wine department with excellent selection at reasonable prices. And something that we no longer see in other big name supermarkets: a large station with an extensive Magazine and Greeting Cards selection. And services to rent a deep clean machine as well as a Coinstar machine to conveniently change you piggy bank coins. At the cash register a friendly young gentleman cashier explained how I could get a Food Lion card either at the computer on the Customer Service counter or by downloading their app. He used a generic one for the time being so that I could take advantage of their sale items and also was very helpful in allowing me to pay with two cards, my Anthem HealthKeepers Benefits Prepaid Debit Card and my Harvard Alumni World Mastercard. When I got home I downloaded their app and obtained a Food Lion account number. And in doing so I was fascinated and very impressed by the graphic design and resourcefulness of their app. That visit to that particular Food Lion won me over. My compliments to the management and staff. I highly recommend this supermarket and plan to continue visiting it myself for all my food shopping needs.

The store is clean and well-stocked but almost all employees are rude with a serious attitude…read more This has happened on more than one occasion. Enough for me to leave a review about it. Edit: I do live in the Roanoke Valley - don't know why it says im from California.

My first impression was that this store must be new, particularly given the empty retail space…read morenearby. However, there are google reviews that predate this one by a year. This makes it less excusable that the store just didn't seem to be fully stocked. The produce section was a small corner of the store. Prepared foods was a much bigger entrant, as was the freezer section. The lack of fresh items seems contrary to the health food vibe. On the upside, you'll struggle to find a place that has more niche brands with vegan, gluten-free, and other specialty items. The local focus is also appreciated. On the downside, I was surprised how expensive it was, and that's with shopping the sale items and the $1 credit I apparently picked up by shopping at the Roanoke Earth Fare. Frankly, that one is better.

Earthfare is a place where they really care about the people, the food we eat, the products that we…read moreuse on/in our bodies. They have great quality produce and meats with great prices.

My rating is based on convenience and ease of use. My mother…read moreis in assisted living and Fort Lewis Pharmacy is the pharmacy her facility uses to fill her prescriptions. I haven't had issues with her prescriptions, but I do have issues with the billing. Living a very busy life I don't have much time for paperwork and out of date payment options. Especially snail mail. Basically everything I pay is an ACH paid directly out of my checking account, or in this case, my mother's checking account. Everything else that comes in that is not a scheduled payment , like Dr bills, I pay on-line in the evening after work. I can't do that with this company. I have to write a check find a stamp get it to the mailbox (down the street) and mail it, knowing it takes a week or two to get to it's destination. Keep in mind it took almost two weeks to get the bill in the mail after they mailed it to me. So, it's going to be paid late every month. I don't like that. Please hire someone to create a website for your business and take payments online. Please make it convenient to give us the ability to pay on time. I know I can pay over the phone but you're closed when I have time to sit down to pay bills.

Visiting from Texas & ran out of a seizure medication. Called all over town with no result. Used…read morepharmacy with Yelp & Fort Lewis came up. They had the medication in double doses. When I picked it up I asked to purchase a pill splitter & the pharmacist split the pills for me. Very helpful, courteous & convenient. Saved us big time! Thank you Fort Lewis Pharmacy!

Where there is growth, there are new exciting opportunities. And that is precisely what is…read morehappening in downtown Roanoke. Starting from the replacement of the old Campbell Court bus station to the the award winning Third Street Station, and its replacement by The Bower, a large mixed-use development featuring apartments, retail, dining, and office space, with its new transit hub (Third Street Station) relocated a few blocks away for better integration, and allowing for a vibrant community hub. A young gentleman in his early 30's, graduate of Roanoke Catholic High School, and with an Accounting degree from a major college, and a steady job at a Law Firm downtown, saw the need for a convenience store in the area and when a key location store space became available, he immediately seized the moment, and took the opportunity to open a convenience store which he named The Blue Ridge Bodega. A bodega is more than just a convenience store, it's a place you can go to connect with your neighborhood. And if you live or work in downtown Roanoke, or even if you are a tourist visiting, for that moment in time, it is your neighborhood. And that is precisely why he named it Bodega. He wanted it to be inclusive and welcoming. As a matter of fact one of the things he and his staff do when a new customer enters his store is to ask them what items they think he should carry in the store and he will either provide it to that particular customer in a couple of weeks, or if there a common need, make sure he carries it as a regular store merchandise. I invite you to view my photographs accompanying this review to see for yourselves the enormous variety of products it already stocks after having been opened for only a few months. It also has a second floor with some tables and chairs where customers can stay to enjoy drinking their coffee or eating their hot dog or soup, for a more affordable price than in other more expensive establishments. We welcome this Bodega with open arms because there really was a need for a locally owned and operated store of this nature in this area of the city. And I urge you to give it your total support.

Just wow! I am so blessed to have left my phone in the Uber. Waiting for its return, I had the…read moreextra moment to notice all the exceptional things about this huge, tiny corner market: * IMMACULATE premises; * Family vibe that made this out-of-towner feel as though he'd just pulled in the drive on Thanksgiving; * REAL food (hot dogs, soup, etc.) that you serve yourself with tongs and labels -- not thrown in a bag; * Orderly, well-stocked shelves that suggest they really care about the customer experience to a fault; * Incandescent lighting that creates ambience; as opposed to fluorescent lighting with its energy-robbing frequency and irritating buzz; * Family vibe with genuine smiles and contagious, conversational spirits to back them up;; * Inventory well-stocked with things you need, even things you didn't know you needed; * Awesome coffee kept hot and fresh in thermos dispensers, not stewed into mud on a burner - accompanied by a great selection of creamers; * A tasteful and eclectic beer selection meant to appeal to beer connoisseurs.with a wide selection in right-sized containers, not ginormous bottles of Icehouse meant to separate vulnerable people from their last few dollars; * Huge, crystalline windows that make the magic of this store evident even from the street, only partially obscured by whimsical, bold-colored characters lovingly festooned by a real artist! No vinyl clings that take mere seconds to apply; * Acoustic peace, interrupted only by laughter, and the stage directions of a papa bear obsessing over everything being sensibly stocked and presented; even the door annunciator sounds like a doorbell. When you open the door at a 7-Eleven, the pitch-challenged chime suggests you just did something wrong (and you did - make no mistake - lol); * A steady flow of local souls whom they know fondly, and who seem to know them fondly... I could bullet-point all day, but I have to get moving. My only disappointment of the visit found itself in Yelp forcing me to tag this as a "convenience store" and not a corner market, or bodega as it is proudly identified in its name. The difference is more than linguistic. The distinction is spiritual, generational. Robotic vendors of the future will be woefully incapable of serving this human grace with such stewardship, such ambassadorship. With no gamble on hyperbole, you owe yourself a visit - a lifetime of visits, even if it means walking or driving a couple of extra minutes. Bring your kids! Show them how it used to be done right. That humans pulled this off. Simply remarkable. ***** Addendum. I've only done like four Yelp reviews since God was a Boy Scout. I could barely contain my Asperger's excitement for them to take the 90 seconds it would have taken to read their first Yelp presence, for in fact, they had written it. But in under an hour, their warm greeting had yielded to something between irritated dismissiveness and the bum's rush. I'd tried my level best to bless their blessing back, and now felt like a pesky gnat. They were palpably relieved to see me leave. Do go, but make it snappy. Even in a place as exceptional as Blue Ridge Bodega, the robot spirit has its toes in the door. It's later than you think. ****** That last bit may have been unduly cranky. I was sleep-deprived and the Snickers had made me gassy. I've moved on to other places, so if you have a marvelous experience, please add your review!