My rating is based on convenience and ease of use.
My mother is in assisted living and Fort Lewis Pharmacy is the pharmacy her facility uses to fill her prescriptions.
I haven't had issues with her prescriptions, but I do have issues with the billing. Living a very busy life I don't have much time for paperwork and out of date payment options. Especially snail mail. Basically everything I pay is an ACH paid directly out of my checking account, or in this case, my mother's checking account. Everything else that comes in that is not a scheduled payment , like Dr bills, I pay on-line in the evening after work. I can't do that with this company. I have to write a check find a stamp get it to the mailbox (down the street) and mail it, knowing it takes a week or two to get to it's destination. Keep in mind it took almost two weeks to get the bill in the mail after they mailed it to me. So, it's going to be paid late every month. I don't like that.
Please hire someone to create a website for your business and take payments online. Please make it convenient to give us the ability to pay on time. I know I can pay over the phone but you're closed when I have time to sit down to pay bills. read more