I go here for everything , from my tobacco tubes, tobacco, kratom and CBD products!!! He always…read moregreets with a smile and if he doesn't carry it he is willing to order it. And the Price s are Low and competitive he cares about its customers and their happiness with there purchase and products ! You can't get better Quality personal Coustomer Service ! You have to check It out!! Thanks Jay your the Best!!!

Very new tobacco shop in Roanoke, Va, that has impressed me. RM tobacco has everything you need…read morefrom cigarillos, cigarettes, blunt wraps, papers, high quality glass pipes, water pipes, and bubblers. I would recommend this store to anyone interested in buying tobacco related products. The prices are great and the management is very friendly and eager to assist in purchases and guide the buyer to what they might be looking for. RM Tobacco has a lot of growing to do, but has a promising future here in roanoke. If your looking for a nice friendly local tobacco store you should definitely try this one out!

I've been going the Salem/Roanoke location since it opened and Wendy your employee is always rude…read moreand disrespectful and there have been several mentions of her online and her nasty attitude towards customers. People don't want to be treated poorly and it reflects on your company. Three people in my household were customers and none of us will be returning. Harassment is not okay especially towards disabled people. Wendy is an embarrassment to your company and she shouldn't work there.

I've been a medical patient at Rise Salem for a while now and overall have had a great experience…read morewith their products and staff. After leaving the hospital, and stopping by for some pain relief -- I had an issue involving my service dog that was a bit stressful at first. What really impressed me, though, was how quickly and professionally the team resolved it. They took my concerns seriously, addressed the misunderstanding right away, and went above and beyond to make sure everything was handled properly and respectfully. It's clear they care about both their patients and doing things the right way. I really appreciate the way Rise turned a difficult situation into a positive one -- thank you for listening and for your professionalism.

Best place in town and around! Unmatched prices, and excellent customer service. I drive a couple…read moreof times a month to see this place. Parking could be better but it's VT so that will never happen haha. Good luck with all the business. I hope you guys are here to stay.

I absolutely love this place. Hands down my first choice of smoke shop in the area. Hate the quest…read morefor parking but do realize the proximity to VT and can imagine that's quite the sales boost. The store is impeccable with amazing selections you can't find in other local shops at great prices and even discounts when you buy more items. That alone is reason to shop here, however the number one thing that makes them stand out is their customer service! Not only are they knowledgeable and helpful, these guys are extremely nice! They always greet you and genuinely seem to care about their customers and the business. Plus they're super fun to talk to!

Customer service is terrible, no hello, no thanks for shopping with us. The guy didn't say much at…read moreall. Don't even think he knew much English. Store was not clean or upkeep. I only stopped here as a last ditched Effort to get what I needed. But I at least expected a hello.

Very good customer service big selection and very comparative prices with all kind cigaritte and…read morebig selection of cigar and electronic cigarettes

Ali was great, great selection. Fair prices. We are from out of town and stopped in and were…read morepleasantly surprised!

The only tobacco shop that stocks my brand of cigarettes Julia is Awesome…read more Convenient hours and Friendly staff.

Joe is fantastic at guiding you to choose...and care for an excellent selection of cigars and…read moreaccessories that fit you. Highly recommend!

A fantastic selection of cigars with extremely fair prices, with amazing customer service, this is…read morea must stop if you enjoy cigars or pipe tobacco.

These guys are the best. They're very knowledgeable and professional. They have a wide variety of…read moremods, juices, and accessories, as well as CBD.

I'm new to vaping so I really like gaining knowledge from more seasoned ppl, and brick and mortar…read moreusually is a good place to test juices . The selection here is ok , but if you are brand new to vaping this may not be the spot for you , because the staff interaction seems kind of limited however, the location is ideal , and the selection is good enough to get you through in a pinch . I do really like the mall area vape store idea . Makes a very convenient stop in while you get other errands done , without the hassle of finding parking again .