Outstanding integrity. They delivered on their commitments. The were open to installing new…read moreheating technology we had researched. Theses guys were first rate in updating the existing system of knob and tube and a fuse panel to a large circuit breaker box. They also installed ceiling fans as well as exterior wall sconces while dealing with plaster and lath walls. They cleaned up after themselves and put me in position to come through and patch the holes that were required to access the wiring. I would highly recommend Tieson and his crew. They didn't take any shortcuts as borne out by the electrical inspector. We will be hiring them again and would recommend them to our friends anytime. It was a fair price for a job well done.

Just over a year ago, October 2024, we had a Daikin split unit installed in our 250 sq foot space…read moreat a cost of over $11,000. I have not reviewed sooner because I don't like writing negative reviews because I know it can hurt a business but I also believe we have a responsibility to other consumers to share our experiences so they can make informed decisions. I was assured that this unit would IMPRESS but all it has done is disappoint. It does not heat or cool this VERY small space. Epic was called and came out twice only to tell me that it was working properly. We are faced with using space heaters, fans and a portable AC to find any relief from the cold and heat in the winter and summer, respectively. I just find it disappointing that more locally owned businesses don't stand behind their work or their product. Are we a society that focuses on greed and not quality? My message to those consumers who might be considering EPIC, would be to keep on looking, you'll thank me later.

Don's communication was outstanding; he responded immediately to my text and provided information…read morethat was wanted. His rates were very reasonable. His service was great! I recommend using his company and I will too in the future.

He is NOT a licensed HVAC installer. He lied about his credentials. He lied about getting a permit…read more He said he was licensed. For what? Driving a car? Stay away from this guy. You have been warned! It cost me over a $1000 to fix what this guy did. He is NOT what eludes to be. Check his sources. Does not have a contractors license in Idaho. I wish I had seen David H's review before this guy scammed me. I have the text messages to prove it. RUN. FIND ANYONE BUT HIM. He might be okay for a minor repair but don't be surprised if that minor repair fails and costs a bundle to fix what did. YOU HAVE BEEN WARNED!!!!! Do not trust the YELP Guaranteed...it means nothing except he will call you back. They are NOT YELP verified licensed because he is NOT licensed. ps: Pictures a review from Stephen P that is NOT in his reviews to try to make himself look legit...scammer!

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

No response from Sam after coming by to see plumbing project. No quote, nothing...said he was going…read moreto a family reunion and would send the quote in a bit. Heard from them today, work had already been done.

Excellent service. Very good knowledge and thoroughness by the professional technician. I highly…read morerecommend them

Hot water tank repair, found the problem quickly, excellent communication, didn't try to up-sell…read more Highly recommend their professional services!

ACI is the BEST.....ACI did an excellent job on our Duplex....2 Each - Air Conditioner's, 2…read moreFurnaces and 2 Electrical Panels. Great service and pricing. The other bidders were not as professional as ACI. Had a defective unit and they took care of us. I highly recommend them.

Marc from ACI is the absolute best!!! He was here to do an inspection - I have a problem with my…read morethermostat and my AC not working - he was very thorough and checked everything and found that the AC had been disconnected somehow - we rescheduled to get that work done and am looking forward to seeing him back for that - he is very good at what he is doing and explains everything so I could understand. A very amazing young man!!! Thank you Marc!

I got two companies to reply, two companies came out to check out my project and one sent me an…read moreestimate.

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Thorough, professional, and quick. Full service done while being mindful of my wife and kids.read more

Great company, on time professionals with a great work ethic. My technician Aiden and Ethan did a…read morewonderful job fixing our new old track homes poorly installed AC unit. Plus moving a thermostat and a duct in the ceiling.Damien is very experienced. He came out and diagnosed the problems right off and was very thorough. I Have no hesitation recommending them to family or friends

I'd like to give a huge shout‑out to this company we've trusted for years. They installed our…read moreheater over 20 years ago--hard to believe how fast time goes. Yesterday our heater suddenly stopped working, so I called, and the same technician who originally installed it showed up at 4:30 PM. He came out instantly--truly unheard of these days--and had it fixed right away. I am incredibly thankful for his skill, his kindness, and his willingness to come on such short notice. I highly, highly recommend this company to anyone needing help with their heater or air conditioner. They get 100% thumbs‑up from us. Thank you so much--we would've been freezing without you. very appreciative from the family

CDA Spokane HVAC installed a great Lennox air conditioning and heat pump system for us at a…read morereasonable price. The company exceeded my expectations; everyone was efficient, helpful, polite, and professional. Who could ask for anything more?