This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more

Beautiful work! You are very talented. Thank you for the work you've done in my houseread more

Kenny was very patient in helping me pick out a style that I was satisfied with. Nick and the guys…read moredid a great job installing my flooring and made sure everything was to my satisfaction. I've received many compliments from my family and friends. I highly recommend FloorCraft for your flooring updates.

From the owner: FloorCraft is a floorcovering company with over 30 years of flooring industry experience. We sell…read moreand install wood, carpet, ceramic tile, and vinyl/LVP in Spalding and the surrounding counties. Our company does work in the residential, builder, and commercial floorcovering market segments.

They were easy to work with and did a good job refinishing my hardwood floors. The painter who…read moretouched up the shoe molding could have done a better job not getting paint on the hardwood but overall I was pleased.

I'm grateful to this company for providing great service and delivering a beautiful finished…read moreproduct. I was looking to swap out carpet in master bedroom to match the rest of the house type of wood floors and I wanted to restain the floors to a darker color. Sandra and her brother worked with me to help me match and order the exact same type of wood planks for master bedroom that was already in the rest of home. They also helped me find the darker stain I desired. This company is professional, reliable, and hard working. They are experts in wood floors and I'm happy I found them. I highly recommend giving them a call if you need help with your wood floors.

Howard and his team did an incredible job leveling our floors and installing hardwoods in our home…read more He and his team were an absolute joy to work with and my wife and I felt completely comfortable with them in our home. We already had darker hardwoods in our entry way and kitchen and they installed new hardwoods in our dinning room, office and family room. We decided to go with a lighter color wood, and they got the new floors level with the old and made the colors match. H&R was not the cheapest quote we got, but they weren't the most expensive either. But of all the quotes we received it was obvious Howard knew more about hardwoods than the others. We are so happy we went with H&R. When they finished, my wife noticed a few minor issues and Howard and his team were there the next day addressing them. He did not haggle with us or try to get out of addressing them, all he said was "I'll take care of it". You can't ask for anything more than that. Bottom line, my Wife and I highly recommend H&R Hardwoods.

Fantastic team of professionals. Everything was completed on time and as quoted. The owner,Howard,…read morestopped by,often during the 5 day process and also completed the final finish and moulding replacement. He and his team were fantastic. Thanks!!

I just needed to leave a review because I was blown away by the customer service I received! JP…read morewent above and beyond to take care of a problem we had with a product. It is not every day that a manager sees a mistake that was made and then not only makes it right but, makes it better. Thanks!

I had a wonderful experience at the store from the moment I called to the moment I got my floors…read moreloaded into my car and everybody was very friendly and willing to assist me with the choices. Darius was phenomenal. I wish everybody were just nice and friendly like employees at the store.

The folks here really got my master bedroom carpeting done quick and for an amazing price…read more I like how they gave us numerous carpet quality & pricing options. Esther really knew her way around the carpet in the showroom and made it easy for us. The installers came and knocked it out, were very courteous and professional. Metro Carpet and More will be handling the rest of my flooring as we work our way through the upgrades in our house.

I could not have been more pleased with the service I received from day 1 until done! Scott is…read morevery knowledgeable, honest and trustworthy and that was so refreshing. I have a number of horror story behind me but my faith in mankind got a lot more hopeful after this flooring experience. I will continue to use Scott for any of the work that I need or want done that he and his wonderful team will take on for me. I also want to mention the value because the product quality, price and superior installation team can not be beat. I shopped for 2 months almost daily and I truly know this to be a fact!! Sincerely with gratitude, Barbara Jones