ENT doctor's office is REALLY busy. This is NOT one you'll be in and out of. Staff from front desk…read moreto back professionals are super friendly. No parking close to the building so use the valet option.

ENT Associates of Alabama, Gardendale…read more Staff has "0" personality/patient concern and the Doctors only want to run up insurance and co pay billing with multiple visits, and every test they can think of; maybe because they have no idea how to do their job and solve the medical issue? Don't waste your time or $ with this group.

Having been on the receiving end of ear, nose and throat issues throughout my life, I've seen my…read morefair share of doctors. I've yet to find better than Dr. Poynor. He diagnosed my weird allergies and gave me allergy shots to alleviate them through college. Then, when I had chronic tonsillitis sophomore year of college, he performed the surgery to remove my tonsils and adenoids. (Note to self- get tonsils out as a small child, this is NOT easy to recover from as an adult!) Every time I go to see Dr. Poynor, I'm met with equal parts dry humor, adept intelligence, and art knowledge. Yes, I did say ART in relation to an ENT specialist. You see, part of the allure of Dr. Poynor is his love of the arts- he is an avid collector and an advocate for the Birmingham Museum of Art. So, when I'm feeling gross and sick, I know he'll make me smile and provide some fantastic tidbit about where to go the next time I'm in London or what exhibit has just been added to the Birmingham collection. Dr. Poynor is probably best known for his solution to infections in his patients: yes, you walk out the door with an antibiotic Rx, but the secret is the two shots you get before you leave. An injection of antibiotics gets to work immediately, and a small amount of a steroid helps the body move past illness quickly. Not the most pleasant thing, being jabbed, but I always know that I'll get better faster. Even when I've lived out of town, or out of the country, Dr. Poynor has always been on my speed dial in case of ear, nose, or throat related illness/issues because he does an amazing job and always makes me feel better. (The lollipops on the way out don't hurt either)... Five stars for Dr. Poynor!

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more