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    Poynor John W MD

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    14 years ago

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    Steinmetz, Stephen R, MD FACS

    Steinmetz, Stephen R, MD FACS

    1.0(2 reviews)
    0.1 mi

    I was so excited for my consultation for breast augmentation. The staff was friendly, but Steinmetz…read morewas so incredibly awful. I felt judged the entire time he was in the room, and he rolled his eyes at me at least 4 times over my life choices, such as how long I breastfeed my children, my goals for better looking breasts, etc...I felt humiliated. It was already very uncomfortable for me to show my breasts, and have them handled and analyzed by a strange man in front of my husband....and would have been the same (or worse) even if my husband wasn't w me...I fought back tears after he left the room. He acted like I was ridiculous and freakish for favoring larger implants over anchor scars bc of my current breast size. And how dare I consider that possibility...not knowing anything about plastic surgery.... His assistant was very "salesy" and tried to talk me into a lift or reduction instead of implants. Maybe that's my only option...but the scars were VERY visible no matter how hard she tried to convince me they weren't. I understand bc of my anatomy, I may have limited options, but we said from the beginning, anchor scars were a deal breaker. His portfolio was unimpressive, and a lot of women's breasts looked better to me and my husband in the before pics than the afters. I wouldn't hire a plastic surgeon for their personality, and this one was supposed to be a "perfectionist," but the way he judged me the entire time, and pretty much made me feel incredibly unattractive and stupid made me want to leave his office as fast as possible. I'll have a second opinion this Friday. Hopefully this surgeon will have some respect for the people who are considering hiring him.

    Dr. Steinmetz performed bilateral brachioplasty on me some time back. The results were horrific! I…read morewill upload photos as soon as I get my laptop back in service to prove that claim. He was paid thousands. He removed one (1) pound, by his report. I paid him extra to perform liposuction on my back, but my husband complained there was no difference. My left arm had only a long, long scar to show for the surgery. My right arm had a large divot out of the upper portion. I guess that is where the one (1) pound was removed. Also, his office manager, He, collected for the hospital Bill, which she said they paid. BUT, the hospital billed Medicare and was paid by Medicare!!! Dr. Steinmetz has refused to give me a refund. Other doctors have seen the work he did and said he "didn't know what he was doing" (the cosmetic surgeon I paid $10K to repair Dr. Steinmetz's mess); "should have gladly refunded your money entirely", another cosmetic surgeon; "You should sue him", two of my other personal physicians. I have tried to work this out with Dr Steinmetz to no avail. He took advantage of me. He abused me. What he did amounted to Assault and Battery in my mind. He seems so charming in the office. So does his office manager. He tries to say he offered to "fix" his botched job, but what he offered me was an in-office, local anesthetic, procedure which could not possibly have corrected my arms and back without almost killing me. I am a retired surgical RN so I know what I am talking about!!!

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    Michael S. Beckenstein, MD - Michael S. Beckenstein, MD - Hallway

    Michael S. Beckenstein, MD

    5.0(6 reviews)
    0.1 mi

    Dr. Beckenstein is an amazing surgeon, a warm and personable man, and his entire office staff has…read moretreated me like family. I was deciding between two plastic surgeons to do a double breast reconstruction from a fire 26 years ago. I had skin graphs after the fire, and then a reconstruction the year after. But I never have had normal looking breasts since the fire. I went to the original reconstructive surgeon from 26 years back, who gave me a new quote for the reconstruction surgery which was high, and he also said I would need another surgery after that one. Neither would be covered by insurance and for two breast surgeries I would be paying well over twenty grand. Even though money was an issue, I also didn't want to use someone who was cheap just because I couldn't afford it. I went to see Dr. Beckenstein to get a second opinion after researching and finding how much reconstructive breast work with women with breast cancer he performs. The vibe in his office was so warm and loving, not like the cold and sterile environment of the other plastic surgery office. I met with him, and found him to listen, to be to the point, and to have new ideas. He came up with a different treatment plan involving one surgery, retaining and grafting my nipples, and was able to get insurance to cover the mastopexy. It was a miraculous day when that happened. But if insurance had denied it, it would have been 1/2 the price for out of pocket pay for reconstructive surgery as the other physician, and would not require a second surgery. He would graft my nipples during surgery, and we would use one of his four tattoo artists on staff to perfect it down the line. When I asked the other physician how we would do tattooing, he was very unconcerned and just said, "We will figure that out later." Well, the main reason I wanted this surgery was to have nipples and areolas that looked like what they were supposed to be. One surgeon had four people on staff trained to create that illusion, while the other said we would figure it out later. I had the surgery last week, and the work he performed was nothing short of a miracle. The staff has been so helpful, and they make sure you have every key person at the office's contact info for questions during the pre and post op process. He called us back over the weekend when we had a question, and has been such a blessing. I would recommend anyone who is interested in a procedure to go see him. Not only is he an expert in the field, his prices are very fair, his staff is top notch, and his surgical hand is amazing. Thank you Dr. Beckenstein.

    I have never met a more caring physician and staff. Dr. Beckenstein went above and beyond in every…read moreaspect of my care. He and the staff made me feel good about myself when I was at a low point in my life. I highly recommend Dr. Beckenstein for the care of anyone going through breast cancer. He is wonderful !!!!

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    Poynor John W MD - earnosethroat - Updated May 2026

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