Just as my Neighbourhood Facebook group said - this is an excellent place to go for a walk in. Dr…read more Sing(?) even asked me questions that were not related to my issue. He saw I was pre-diabetic and asked when my next diabetes test was because the Cortizone shot would produce a sugar spike. He even told me that a bone that I broken 2 years ago had healed. He was also a good communicator, showed compassion, calm demeanor. He treated me like a person and when he injected my hips, I felt almost nothing. All other bursa hip injections that I have had have hurt immensely (APP, UAB higlands ground floor). Either medication has changed since then or he is a highly skilled Doctor who can inject without even hurting you. Amazing! I would have liked the receptionist to be much more polite and speak more clearly. She seemed impatient. I don't think it was because the practice was busy, when I got there an hour later it was empty, but who knows. The waiting room was comfortable, clean, cool with cold water bottles to drink! Bathroom was spotless and parking was easy/free. Perfect place to go if you live in Birmingham city, Homewood, Mountain Brook because you don't hit rush-hour at all. (2:30-4:30 on Monday

Visiting a place like this is like visiting a mechanic, it's usually not for a happy reason. Thus…read morewas why we were here tonight... my daughter rolled her ankle at cheer practice. The trainers at her high school recommended an x-ray so we brought her here. Located in the relatively new and very nice and eclectic "Brocks Gap", OS1 is in between a ballet studio and Moe's BBQ. Also in the same strip are The Trak Shak, Whole Scoop Ice Cream Shop, Santos Coffee and Tre Luna Bar & Kitchen. A very small front door leads to a modest and simple waiting room with a complimentary Keurig and canned sodas. There's a small counter with a receptionist. OS1 calls themselves a Sports Injury Clinic and indeed they are. They have trained sports medicine specialists on site. They have convenient hours closing as late as 7. They claim to be less expensive than the ER with decreased wait times. Finally, they can take X-rays and have MRI equipment on-site! We arrived with our injured daughter about 40 minutes before closing. They normally don't see new appointments past 6, but we were greeted with a friendly face and after checking w/ the medical staff, they immediately took Sarah "to the back" while Tammy filled out the paperwork. In about 10 minutes, we were back in the exam room where Dr. Beidleman was already examining her ankle. From start to finish, we were walking out of OS1 in about 30 minutes. Dr. Beidleman was kind, sincere, sympathetic and most of all professional. His nurse who came in to help show Sarah how to use her fancy boot was also fantastic. Everyone who was there was extremely friendly to the point that it kind of creeped me out... in a good way! So having said all that, I need to add that at 7pm, the NCAA National Championship game Georgia vs Alabama was going to be broadcasted and their entire staff might have been trying to get us out as quickly as possible. Also, since it was the last hour before close, there wasn't any other patient there so we were their center of attention. Would our experience be any different if the NC game wasn't coming on at 7 or if we were there in the middle of the day with 5 other patients?!? I don't know. But I do know that this experience was exceptional and we will be returning. In fact, we have a followup appointment in a week. I'll write an update...

I've had three outpatient procedures with Southern Pain Specialist. Dr. Varley is excellent and his…read moretechnique is truly incredible. That and something funny. He looks like Tommy Chong. LOL Dr. Varley and all his staff are compassionate and very easy to talk too. Either Online, Portal Use or Calling in making appointments, paying bills, Etc., is very easy. Southern Pain Management offers all the traditional pain/nerve blocks, Radio Frequency Ablasions, Etc; Several new innovative procedures including Ketamine infusion treatments at affordable cost to patients. The science of Ketamine Infusion makes too much sense for insurance companies to my help pay for such a thing. They would much rather pay for pain medicine. To my knowledge insurance pays ZERO MONEY for Ketamine Infusion Treatments. Hunter Chatham, CRNA manages all IV Theropy, he too is excellent, professional and compassionate. You can't go wrong coming to Southern Pain Specialist

I have been seeing Dr. Varley for several months and am very happy with the care I have received…read morethere. He was the only doctor in the Birmingham area who was willing to refill my implanted pain pump. Before finding him, I had to drive to Slidell, LA every month to have it filled. He and his staff work together as a team. It is comforting to see teamwork in one's medical care. They are also very good at what they do, and each one plays a part in your care. I have suffered from hip and thigh pain since I had a defective hip replaced with a non-defective one. I thought that the pain was caused by all the surgery. Thank goodness Dr. Varley had other impressions. He discovered that the pain was emanating from my spine and that Radio Frequency Ablation (RFA) was the solution. I had been having it performed on the other side of my spine for several years, with good results. Walking without pain is truly amazing, after suffering with it for so many years. I highly recommend Southern Pain Specialists for anyone with back/spine problems.

Wonderful practice and I have been going there for a few years. I highly recommend this practice…read moreespecially Dr Tammy Leong.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

I've been a patient of Dr Mendoza for years he helped me from the beginning of back trouble all the…read moreway up until my spinal fusion surgery and wouldn't have survived that ordeal without him and his staff, mainly Angela. They have all been so nice and caring to me and I feel bad when I have to call them to send records to my insurance company that handles my long term disability, but they do it with a smile, a big thank you to Dr Mendoza and his staff for taking such good care of me.I highly recommend Vulcan Pain Management!!!

Dr Mendoza,Angela and the whole staff are fantastic and Vulcan Pain,they have been treating my back…read morepain for the last 6yrs,they are very understanding to every situation and will go above and beyond to help any way they can,I highly recommend them !!!!

Excellent doctor. Every single staff member has been helpful and courteous on multiple occasions…read more Dr. Carr spends as much time with me as necessary. Never treats me as though he is in a hurry. Listens and explains until I am satisfied. Has performed 4 surgeries plus knee injections on me, so I have spent a lot of time in his office, and they have consistently demonstrated they care.

I sought out Dr.Carr after tearing a meniscus tear while coming home from a vacation. At first I…read morewas impressed enough to go through with the surgery. I had surgery on October 11th of this year and up to this date, I haven't got any better. After surgery I visited his office twice to have my knee drained from fluid building up. So after so much time has passed and I'm not any better, I decided to seek out another orthopedic surgeon. As it turns out I still have a torn meniscus plus a piece of metal in my knee. The metal wasn't there prior to my surgery with Dr. Carr because I have the X-rays to prove it. I cannot recommend Dr. Carr. I feel that if he done my surgery correctly, then I wouldn't be heading back to the operating room, especially with a piece of metal in my knee.

I am 59 years old and have been suffering from severe chronic migraine for over 35 years. The last…read morefew months, my migraines have been nearly every day. Clarke has gone above and beyond to help me get on the right preventive and management medications. I am so grateful for Dr. Counce and her staff.

My experience in the care of this practice was bizarre to say the least. Upon my first visit the…read morenurse who initially saw me suggested that the COVID vaccine causes or increases neurological issues, and that it was a bad idea for I, an immunocompromised individual, to get another booster. I was told this was apparently standard recommendation here. My mother was with me and we gave each other a "what the hell did we just hear?" look. It goes to reason that every other doctor recommends vaccination, especially for COVID, as COVID is aggressive and the long-term complications of it can be disabling, especially for those like me and other individuals with chronic neurological issues. When I'd reported this to my rheumatologist, she was startled, saying she'd recommended Counce for years, but with that revelation she completely stopped referrals to her. Dr. Counce herself seemed to be very detached and did not focus much time on me at all. I kind of felt like my symptoms were being ignored. She didn't seem to hold much emotion or care. When I moved to UAB Neurology for a second opinion on my spine MRIs, they poured over everything they could to try and find an answer for me, and despite coming up dry as well, I at least feel like they gave it a better shot in that one session as opposed to the multiple I saw Counce. In her defense at least, she did run tests on me and did not simply brush my case off right away like some doctors have. But after they found nothing from there, they weren't willing to dig deeper than those basic tests. At the time my condition had been presenting almost like a neurodegenerative disease or like a more subtle case of MS, so this was naturally crushing. I wish they had done more for me. I also cannot trust a doctor whose nurses actively recommend AGAINST a vaccine for an illness that kills and disables aggressively, especially when a lot of their patients would be highly vulnerable to that illness! It's a HUGE red flag to dissuade from the COVID vaccine, DOUBLY SO when it's coming from medical professionals.

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.