Good experience. Redhead girl working was extremely nice and made me a delicious drink after I just asked for a recommendation for something sweet and creamy. Definitely will go back when I'm in town again. read more

Incredibly slow! The girl was chatting away with the person in front of us for 10 minutes before she even took her order. There were 3 cars behind us. We ended up backing out and leaving after 10 minutes. No thanks. read more

If u want fast survive and better experience go else where If u want slow service and rude manager Here is fine read more

I hesitate to come to this location of Black Rock because I have found the service to be very slow and the parking lot is difficult if the line is packed. Today, I actually backed up and left because I waited over ten minutes and the line never moved. Finally one car was served in my line and it was another five or more minutes and no one moved in my line, but the other line had some movement. They really need to figure out how to serve people quicker. Is it the added food that is slowing it down? Super frustrating! For reference it was about 12:40 p.m. read more

We recently moved here from Vermont in April, and we discovered this wonderful chain. I have been very excited about the food, drinks and service. I started working in Clackamas and this location is really close to my work. It was outstanding service until about 2 weeks ago. I like to order a Bagel and I ask them to put the cream cheese on it, because i'm in dress clothes for work and it makes a mess. I also tip them because they go out of their way. The last 3 times (2 weeks) They have refused to accomadate my request. so I take the bagel off my order completely.I finally gave up going. I miss the 2 summer girls who didnt bat an eye, however they are gone for the winter. I just jump over to Panera or Mcdonalds now. Neither as good, but I don't have time to do 2 stops. I feel like this is a very minor request, for the loss of money in supporting them. . Today I went through to only ask for a bagel, giving them one more chance. I now sent a letter to Corporate, but unsure if that will go anywhere. read more

Service is bad. Borderline rude. As I left the manager was sarcastically wishing me a happy thanksgiving. I'm in the service industry and I would never treat someone like that. I went to a different location and they were super nice and apologized for the experience I had at this one. I never got a smile, a sorry, an "I understand" or anything and then the manager was rude to too it off. I paid $6 for less than 8oz of cold brew. Thank God for the other location to save the day! Something needs to happen with the way these employees treat their customers. read more

Amazing and friendly service! Our pup was barking at our barista, but she was kind enough to give him some treats. There is food available. Also, lots of seasonal options. I opted for the pumpkin blondie and it's delicious! Would highly recommend for a quick pick-me-up! read more

Black Rock Coffee Bar - a hand holding a coffee cup - Coffee & Tea Near Me - Clackamas, Oregon

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I am a frequent drive-through coffee person. I go every single day of the week. I pivot between blackrock and Dutch. However, I have only been to this blackrock location twice and both times it was terrible. The coffee was great, which is why I gave some stars but I have never had worse service in my life. The first time I went, the lines were really long so I did the walk-up window. The girls just looked at me and didn't acknowledge me for almost 8 minutes. Finally they took my order and I waited another 14 minutes. I thought it was a fluke because they were busy and it was Tuesday. So the following Tuesday, I go in to get another drink because I am a teacher and they have a special deal on Tuesdays for teachers. This time I go through the drive-through and I choose the shorter line which is the northern line. I sit in that line for 31 minutes. I saw all 18 cars that were in the other side of the line get served as well as to walk up people get served to before I did and I was third in the northern line. I would've left but I was trapped by several cars behind me. I have no idea what the system is at that location but they need to have someone from corporate do some quality control. The girls are not nearly as friendly as any of their coffee shop in the surrounding area, borderline rude. I'm not sure if they didn't want to serve me because I am Native American or if it's because I am a teacher or if it was just a fluke. But both times I was completely ignored, the service was zero out of 10.o will choose OC or Halsey next week. They are consistently friendly. read more

My husband and I came in for his free Father's Day drink if I purchased a drink myself which I did. My husband ordered his normal iced grande mocha extra sweet and I don't normally order anything, but I wanted to try the caramel Blondie, but I can only have decaf and since I'm lactose intolerant, I thought I'd better order mine with oat milk. The barista was wonderful in suggesting that my drink could be blended instead of over ice. So I ordered my blended 16 ounce decaf caramel Blondie with oat milk. There's nothing normal about my drink and I have to hand it to her. she was wonderful in suggesting that I have my drink blended as well as making it perfectly for me. We have actually been to other Black Rock locations and we find that this one in Clackamas is the best one as far as making the drinks correctly and with a great attitude! read more

Every time I've gotten a drink here it's honestly not very good. My work regularly gets drinks as a treat for us but I've honestly started just not getting anything because I know it's probably not gonna be any good. They changed a bunch of flavors and most of them taste too sugary and overly sweet now. Also, they got rid of rockstar and use their own energy drink brand now that's disgusting. This last time I got a kids size mango smoothie... when my coworker brought our orders back mine was not even filled all the way and it was purely water and flavoring. Not a smoothie at all. It wasn't even edible. Bummer! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Clackamas, Oregon

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Super cute little spot! I like their teas, and it's a nice location to sit and work, if you're a work-from-home type like me. The prices are reasonable, and the staff is super friendly! That's actually the main thing that motivated me to sit down and write a review: the staff are always super sweet, and seem genuinely happy to see you. They make my day a little brighter every time! read more

This is yet another great black rock. I really enjoy the coffee here, and it's basically in the same parking lot with Wendy's, so I drove through the drive through at Wendy's, then came here. I've quite glad I did. Delicious coffee made pretty fast by very friendly people. It's hard to beat black rock. read more

Very friendly staff. They have great coffee and their service is quick. Try the caramel blondie.

I accidentally placed an order through the app at the wrong location. The ladies working inside refused to remake it without double charging me. I work on an ambulance and cannot go through the drive through, hence why I placed a mobile order. The lack of basic understanding and customer service has made it clear that my business belongs elsewhere. That was money down the drain I won't get back for a lesson learned. Small businesses treat their customers far better. read more

So happy they open early! Headed up to Clackamas @ 5:30am for fishing and had to stop at here, of course, to get our coffee. Amazing how awesome these folks are even at the crack of dawn! Quick, friendly service (as usual) and my coffee was awesome (as usual). The thing that I love most about Black Rock is that they are consistent. No matter which location I go to and whoever is working, I know my coffee is going to be good :) read more

I usually go to DB but recently my friend got me hooked on BRCB Rockstars. They're pretty awesome. DB offered their Rebel Energy Drinks however as tasty as they are you get half the size for twice the price. BR offers what's considered a double at DB for only $3.50 while DB is $3.75 for 1/2 the drink. The drive thru is usually pretty quick and when it's running slow they're always apologetic and sometimes give you an extra hole punch. The girls are lovely & seem to enjoy their jobs. read more

Black Rock Coffee Bar - BRCB also offers stickers for your cars! - Coffee & Tea Near Me - Clackamas, Oregon

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The crew here is always upbeat and energetic they get me going in the morning way before the coffee hits. The punch card rewards program is a great idea every 10th cup is free. Don't like coffee try the energy drink mixes. They are a great boost of energy in the morning.The line is always fast. My go to for a wake up call for sure. read more

I am very disappointed to say I have been going to this location for two years and I will not go back after my experience this morning the lack of customer service is amazing! I have never been treated so poorly by any coffee shop! Go to caffeinated culture they are family owned and local!! read more

Coffee was good but the employee Nicole, was VERY snobby & stuck up. She had a very bad attitude for no reason. I approached her politely but the next she come at me like that the coffee going to her head. Jk but seriously ! Hire better people ! Your coffee too good for bad employees. read more

Everyone enjoyed their drinks! My kids loved the smoothies and My Mexican mocha was bomb! The woman working the window was super pleasant! We will be back! read more

Mrs. K. and I were first exposed to Black Rock while down in SoCal on a trip earlier this year. We were pleasantly surprised to find they had migrated north. This last Sunday we were heading back to Tillamook from Gladstone and needed a quick pick-us-up before we left. Enter, Black Rock. Mrs. K. got a nonfat Blackout and I got a 24 oz. nonfat latte (yes, that's a lot of coffee). The barista and baristo were super friendly (the same as the place we went to in Oceanside, CA (see my review, elsewhere)). They were inquiring without being intrusive or obnoxious and just really happy and friendly. I love these places and will definitely go back to any of their locations if the situation presents itself. read more

Went to this location today to satisfy my curiosity and my hangover from Halloween activities. I ordered the caramel blondie and it's one of the better ones that i've ever had. The price was better than expected too. Not to mention the actual 'caramel blondie' that served me was wearing a beautiful smile. Needless to say i'll be coming back to check out the 'snacks.' read more

The music plays way to loud and they won't turn it down when you try to talk. If you can't hear the customer turn the music down! Had a few of them argue when I asked them to stir my fuel.... Most are super friendly and their quick. They really need to listen to the customer requests and not argue over asking someone to stir the drink. That's how you get a tip! read more

Black Rock fills the void left when Coffee People (R.I.P.) was bought out and killed by Starbucks. The brew is sweet and rich, and the people that serve it are always very friendly. Extra shots of espresso are $.25! edit: Shots are now $.50. STILL TOTALLY WORTH IT. read more

Love their flavored red bull drinks and can't count how many I could drink in a day if my heart wouldn't explode. Not a fan of their coffee, I still hit up their competition for that one but the infused drinks are on point. My only suggestion would be to have someone outside taking orders when it's busy so that the drive through doesn't jam up. read more

Friendly staff, good fast drive-through coffee, very clean, large menu.

Coffee tastes burned and they tried to mask the burned flavor with sweeteners. Epic fail BlackRock.

Always friendly staff! Always fast, too! We live on the other side of Clackamas, so it is always a treat for us to get a coffee here. The kids hot chocolate is perfect and I got the "Jackhammer" (blended) and it was AMAZING!!! The lines looped around BOTH sides of the building today...so I am NOT the only one who is a fan. I don't believe you have to be wearing a bikini to serve coffee...I much prefer the sweet gals who keep their boobies covered, have fun (even loud!) music playing AND put out a good coffee... read more

I love this place! Espresso is awesome and perfectly brewed. The girls who work here are upbeat, professional, and fun. Some places can have some real snooty brats! I've never had a problem here... They have a punch card... And they have yummy food. (It's actually the same packages of food you get at Dutch brothers.) My only suggestion is when the lines are long... Keep the customer conversations to a greeting and order. It's sort of annoying sitting in line watching 2 baristas have a conversation with one car when there are ten cars waiting in line for service! read more

Pulled up to Black Rock with recommendations from a friend. I ordered an Iced Vanilla & Honey Latte. The drink was incredibly sweet making it unbearable to drink. I should of gone back around to ask for it to be re-made but I was short on time. I'm truly disappointed because I believe that coffee should never be excruciatingly sweet, as they should be made sweet upon request. As this is just an opinion, I hope that adjustments can be made to fulfill these requests. Now the reason I'm giving 3 stars and not less is because the location was very easily accessible and the baristas were incredibly speedy, friendly and great conversationalists. read more

I love this BR they're always super nice and quick!! And they even will start to remember your order if you go often enough!

The good: their drinks are pretty good! I will always recommend the flavored rockstars, only the coffee if you're looking for something overly sweet. The bad: service is super slow, if there are more then 5 cars ahead of you, it'll take at least 20 minutes to get to the window. Also, the people are not friendly, when i drive up to a coffee bar i expect a friendly barista chatting about her day while recommending coffees to try, well, not here. Barley more than 3 words other then "what do you want?" All in all, i'll go back, only because it is close, but if you live near another one, go to that instead. read more

Consistent, friendly, better than the well-known national chain, relatively fast service even with the Wuhan virus thing going on right now. This is good coffee. read more

What a great place to get your morning caffeine buzz. Very friendly and polite staff. My large Latte was spot on and made just the way I wanted it. Only downside is it's a drive thru only and nowhere to sit and work. read more

I was excited seeing to that they were building a black rock near my house. Now since they've opened my bf and I come here at least 3 times a week. We come for the good coffee, top notch service and attractive friendly staff. Also a plus they give the dog treats when we go through the drive through! I love Black Rock!! read more

This Black Rock is near where I live so I tend to frequent it quite often. I love the seasonal coconut blondie and the ever present caramel blondie. I have had them hot, iced, blended. They're always delicious! The staff here has always been kind and upbeat (even when I'm still in my grumpy morning fog). I will end up here again and again and again. This is a drive-thru coffee place with two drive-up windows and a walk-up window. There's one set of tables and chairs on the patio. read more

I loved their friendly staff. Also when I asked for a recommendation she suggested me to her favorite drink, the "pog" rockstar. It was so yummy! I go to black rock on 82nd all the time it's the best one ;) read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Clackamas, Oregon

Always a fast service and they have never messed up my drink. Even when the line is long, it only takes at most 10 minutes and my drink is made so quick! They definitely know what they are doing! The staff there is so friendly and always have a smile! The guy who works there makes everyone feel like they're is best friend. I only know his name as Scrappy from instagram... Some of the girls in the morning are quite rude, but that's also before I've had my coffee. read more

Not a great experience. We ordered a breve latte. Then watched the barista steam and pour 2% milk. When she handed us the coffee, we kindly asked if that was half and half. She said "yes". Way to waste $5 to not get what you paid for. read more

They take apple pay! I was in and out of the drive thru in 20 seconds or less. Girl with the black hair and tattoos was friendly and quick this morning on June 23rd. I love this location. read more