Highly recommend. Keys were locked in car at while getting gas and they were there to help in no…read moretime. These are some good folks.

They arrived really quickly and were able to open our car with no trouble. Very nice as well with…read morereasonable prices! Definitely would recommend if you lock your keys in your car!

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

We have assigned parking spots for each unit and then guest spots. They're working on the unit next…read moredoor but parked in my space. I asked them to move they ignored me and hours later still they're. They clearly don't have respect for people and it probably would be better to find someone that is respectful of others. They could've easily moved to the guest spot now they can wait on me. Actually champ it is clearly marked as you pull in the only way it can be missed is if you are looking away while parking lol. Also like I said I asked them to move and they ignored me and walked away. It's not even an emergency they've been coming for weeks and usually park in the guest spot so nice try champ not only are you guys inconsiderate but apparently liars as well lol

While traveling from Philadelphia, on tour with my band, our van broke down outside of Florence SC…read more On a Sunday. Firestone was the only place open, so we had the van towed there. Once there the employees were very receptive and empathic to our problem. They ran a couple tests and while the tests came back with bad news, they still helped us out by knocking a couple bucks off the total cost. Not only that but with more shows to play and the fact we couldn't take the van any further, firestone allowed us to keep our broken down van on their lot for a few days while we figured out a solution to our problem. Thanks again it was really awesome to see how helpful people could be.

My name is Belinda, and Travis Gleaton. We have always used Firestone for our vehicles, but I can…read moretell you that the Firestone in Florence, South Carolina, is the worst. I took my car to them for coolant on July 19, 2026, and we did not get a call or anything about when it was going to be ready or fixed. We picked our car back up on July 25th, 2026. We paid for the service with no problems. As we were leaving the Firestone, our car would not pull. We went back and told them that the car would now not pull/accelerate, and the Manager stated he knew what the problem was and the service guys must have messed up the throttle because it was close to the plugs that they had put in. I left my car there, and he stated he would fix it. I went back in to find out what was wrong with my car on August 11th, 2026, after many stops in to see when they would have my car fixed. The manager kept saying he was busy and had not had a chance to look at my car. After several conversations, because now I am pissed. The manager then states that it was my battery that was causing my car to not pull/accelerate. He states he would get to my car fixed. I get a work order today, August 25th, 2026, and then go by the store to see my car was parked as if my car had been fixed. I go in, and the manager just hands my husband the keys with no explanation or anything and says it is fixed and walks away. An old man that works there then told us that they had to jump-start our car to look at it. After all this time, I'm sure they did. Not to mention, we had to rent a rental car while we have waited all this time. I then go get in my car to leave after such poor service. My car does not starts. We go back in to speak with manager who is now in the service area and we tell him the car does not starts. He say, "Yes I know, I do not know why they put your car out there like that because we had to jump start it". The same manager that gave us our keys. He then tells us that he will put a new battery in the car and will have it fixed in a hour and to come back because his worker was not available to do it at that moment. Not anything about they just our car off or issue with a battery. While my husband was still at our car we notice that the hood of the car was open so we popped the hood to see what the problem was and closed it to only notice now the hood will not close. We then told the manager and he got upset and stated, we will take care of it tomorrow morning. I am so unhappy with FIrestone in Florence, South Carolina on Hoffmeyer Road. They do not have qualified service men and they do not know what they are doing. I tried calling customer service to complain but the gentlemen on the other end was no help either. I am looking for any recommendations because I will get answer. THIs was the second time this location fixed something on my car and I had to bring it back. NEVER AGAIN!!!!!!!!!

Got locked out with my 3 month old (hungry 3 month old) they got here quick and got us back inside!…read moreCouldn't be more grateful and only $65 more than happy to pay it!

Changed out my ignition cylinder and gave me two keys for the hassle of having to comeback and a…read morenew key for my doors. He showed up with a great attitude, appearance and was very knowledgeable about what was needed to be done and I cannot thank him enough for it. Well trusted business and would recommend to anyone needing services done. 10/10

Great people I was on a road trip and had a flat tire on my s4, come to find out my tires had a key…read morefor the lug. I came to this shop they hooked me up with 4 brand new tires and replaced my old lug nuts and helped me take off the lock for my lug nuts, will 100% recommend this shop to anyone I come across . Steph the manager was really great, even the rest of the team members there were great and got me back on the road.

I arrived 25 minutes early. The tech said they'd start soon, should be less than an hour…read more 70 minutes later I asked how it was going. They said 'a few more minutes" then... "Mr? It may be a bit longer... they put the wrong tires on your car." 30 minutes of watching them swap & balance the new-new tires. Got text that the car was ready. Watched them drive it out of the bay Went to front. "Oh. The alignment hasn't been done. The tire techs can't report on the alignment, so it just shows done when the tires have been put back on." Still waiting, two hours so far, for a 45 minute task. I recommend you take your car to a competent, knowledgeable, coherent team, not here. To the mgt: the link you provided did not work in any browser

Excellent service. I was shocked at how affordable it was to have all my locks rekeyed. It also…read moregave me peace of mind in a new home.

From the owner: Specializing in: - Access Control Systems…read more- Safes & Vaults - Locks & Locksmiths - Keys - Locks & Locksmiths-Commercial & Industrial

The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

Rusty was simply the best! Made a horrific mess, simple to deal with! He went above and beyond!…read moreCustomer service was outstanding!! Thank you so much for your generosity. I highly recommend!

From the owner: Rusty’s Towing, LLC has been servicing the area for the last 12 years, give us a call today for…read moreyour next towing experience. Won Best of the Pee Dee 2020, 2021, 2022, 2023, & 2024. Also voted Fan Favorite in Best Customer Service 2024. Was runner up in 2019 for Best of the Pee Dee.