On a receipt trip between NY and Florida, my truck broke down. I had a warrantee through technet…read moreauto. I called technet and I was five several recommendations. The first 2 could not help me because they didn't work on diesels. Carolina custom trucks evaluated my problem and said they could fix it. I need a tow from my hotel. With in 5 min the tow truck operator contacted me and dispatched a truck to me. When I arrived at CCT they immediately started to check my vehicle. They contacted technet and with in an hour they had the new part and were installing it. I have never been this impressed with an automotive service business as I have been with these guys. Their facility was state of the art, With all, up to day equipment. The work bays were clean the staff were extremely professional and polite. I recommend them for any type of truck or automotive service and repair. These people are the professionals. I found out later the men and women I dealt with were all family. For all repairs And Service give these people a shot! I don't think you will be disappointed.

Dirt all in the tint, 2 weeks later came to remove and replace-didnt- but left without replacing,…read moredidn't remove windshield damaged strip, left keys in truck to "go to a fire" left 40 cash after I paid 80 or 100 can't recall then refused to fix it saying someone would've charged me alot to take his MESSED up work off. Unbelievable. Seemed like a nice guy upon meeting but terrible customer service. Photos upon request to show work and messages if needed.

Amazing Customer Service! Took him about an hour and a half to do my whole vehicle including the…read morewindshield! 10/10 recommend this business!

I absolutely cannot say enough good things about Ward's. They are as honest and reliable as you can…read moreever find. They always call me before they do the work to tell me exactly what they want to do and why, what it will cost, and how long it will take. They are usually right on the dot and sometimes they come in lower or fix it faster than they expect. One time, just as my daughter was going out of town, the alternator on our van went out. Wards immediately fit her in and fixed the alternator so she wouldn't miss her trip.

Visiting from NYC and unfortunately on my way to SC, my a/c went out on me (one of the hottest days…read morein Virginia while sitting in traffic with my dog in tow). So needless to say not only was it going to be a long rest of the ride, but I was going to have an expected repair. My grandfather raved about Wards because he has had work on done on his car and took me there the next day after my arrival and from the pleasant hospitality from Danielle down to the excellent quality of repair, I was not disappointed. I took my car on a Thursday morning and they let me know they were closed Friday but the car would be ready Monday. And Wards fulfilled that guarantee. I never want anyone to go thru having there a/c conk out on them during the hot summer months but if you do and are in the Hartsville/Darlington/Florence area, please take your car to Wards!!!! Great job guys.....and my a/c is ICE COLD!!!!

Beware of this crooked business. I called them and ordered a jeep frame. They charged my card for…read morethe asking price. I drove six hours to pick it up and they said it would cost hundreds more! I could not believe it. They did not have any intention of pulling the part or maybe they did not even have it. They argued and lied. I asked for a full refund to my card and I did get it a few days later.

Called looking for an oddball part for an oddball car. Been looking for weeks. Stephanie (who has…read morethe voice of an angel) went the extra mile and confirmed they had the right part. Price was very reasonable and they shipped it right away. Call Case first!!!

Needed a spare tire for my ca, called head to check to see if they had it. It took 15 minutes to…read moreget it and it was a good price

I have purchased several bikes from this dealership. I have always been treated in the most…read moreprofessional manner I expect. I have also purchased bikes from private parties and when taking them in for service there was no difference in the way I was treated. Their service department is top notch. So if you want to be treated fairly and recognized as family each time you visit, I suggest you give Black Jack Harley a chance.

Sucks ,wanted bike that was advertised ,in blew me off trying to sell a new bike. I knew my limits…read moreon finances, they just lost a customer and I'll put word out ,go somewhere else.

I called Brad for my 1994 Ford, he stayed on the phone with me and listened to what I already…read morechanged on this truck and gave me a couple of options to try next. I have never met this mechanic, but he took the time to help a stranger and asked for nothing, that is rare these days.

Brad's shop was friendly on the phone and let me drop in immediately to get my popped tire fixed. I…read morewas in and out in under 30 min. Veey nice, friendly, local place! Will use again.

Great effort to answer my questions..Very very happy for great employees but overall they have had…read moremy scooter for over a week and can't give me an estimate on what it will cost to fix it.. And haven't gotten any better answers than I already knew.and paid them 100.00 this is crazy I don't recommend going here...