1. Black Hound Design Company

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Arvada, CO

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Black Hound Design Company

3.0 (4 reviews)
Closed • Closed

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Conn's HomePlus - Conn's - signage

Conn's HomePlus

1.8(45 reviews)
0.7 mi
•$$

Ok so this is an update since our last experience. Since we…read morehave been if I'm not mistaken there is a new store manager in place. We were introduced to him by our sales associate as were requesting free delivery for our purchase. His name is Jorge Cervantes. I honestly can't say enough about his customer service skills and how I was able to bend his ear about my dissatisfaction with the customer service I've been receiving from their credit dept. based out of Texas. He reassured me that things are in motion with their upper mgmt to be more customer directed instead of just us being another account number. As I've explained to him we've never missed a pymt or been assessed a late pymt fee and our pymt history is in excellent standing but yet for the last 2 months I've been getting phone calls asking about my pymt. Which I explained to them how about my pymt being late before you start calling. Nonetheless this is about our experience. Conns is pretty decent as far as selection. Our sales associate was pretty "green" but I did appreciate that at the end if it all add he did ask what we thought of her her customer service, so it's nice to see she is open to comments and criticism. I would recommend this location, FYI we live about 7 mins from the Northglenn location but we really would rather take the time to drive to Arvada we have been with them since they opened 3 years ago.

Silly me, this store tried to tell me they were cons with their name and I didn't believe them!…read more I bought a new washer and dryer and just had to refuse delivery on a dryer that was very clearly not new, and was in fact missing a key wiring component. This all happened an hour past the delivery window AND left me with my old washer in the middle of my upstairs hallway. THANKS CONNS! Also- the 3rd party contractor they hired to deliver the appliances accidentally broke the front door of my house. The young man begged me not to file a claim because the company would make him pay out of pocket to fix it. This is an exploitative policy to pit customer and delivery person against one another while leaving the company completely out of it. Shrewd business practice? Maybe. Evil? YES. Run as far away as you can from this horrible company.

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Conn's HomePlus
Conn's HomePlus - How the store treated me

How the store treated me

Conn's HomePlus

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Woodley's Fine Furniture - Lakewood - Hooker Office

Woodley's Fine Furniture - Lakewood

3.7(60 reviews)
4.5 mi
•$$$

Barbie was excellent! Low pressure but checked in with us seven times as we perused bedroom sets…read more Yes, the furniture is pricey and we normally buy from AFW. But you get what you pay for and we ended up with a beautiful Amish-made set. It hasn't been delivered yet, but great experience so far!

I saw a chair. I was interested in getting a price quote on and filled the format online. Staff…read moremember Jessica emailed me back. Here is her email: "The price depends on the grade of fabric. I will give you the starting sale price for our Labor Day Sale. Thank you." Chair-$$1,756.00 Ottoman-$673.00 She said let's make an appointment which I made for today. When my husband and I arrived, she said that chair I was interested in was not in stock. I told her that is the chair. I was interested in that she gave me the quote on. She replied." Well, we can't keep everything in stock." I told her we drove a half an hour to get here to see that chair and I was unaware that it wasn't in stock. She asked where we drove from. I told her North Arvada. She replied." There's no way it took you a half an hour. It's a 15 minute drive I live in Broomfield. I know where you live". I cannot believe the unprofessionalism rudeness and laughing when I complained about the drive for nothing. She had the gall to ask if we wanted to look at anything else. I said absolutely not. We will go someplace else with our business. I thought this was an upscale furniture store with professional staff members. We should have been told the chair was not in stock. We should not have been treated rudely and flippantly. Do not give this place your business.

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Woodley's Fine Furniture - Lakewood - Woodley Brother Cherry Creek Bed

Woodley Brother Cherry Creek Bed

Woodley's Fine Furniture - Lakewood - Woodley Brothers Coal Creek

Woodley Brothers Coal Creek

Woodley's Fine Furniture - Lakewood - Woodley Brothers Woodley's Made in The U.S.A. Sale Features. Made in Colorado for over 30 years http://www.woodleys.com/

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Woodley Brothers Woodley's Made in The U.S.A. Sale Features. Made in Colorado for over 30 years http://www.woodleys.com/

Denver City Furniture

Denver City Furniture

4.7(65 reviews)
6.3 mi•Civic Center, Southwest
•$$

I purchased a Nectar mattress from Denver city furniture in late March and was given a delivery…read morewindow of Thursday, April 2 through Sunday, April 5. As such I took Thursday, April 2 off from work to make sure that I was available to receive my order in person once I was notified of the actual day of delivery which they never did. That Thursday I contacted Denver City Furniture to find out the status of the delivery of the mattress to my new location where I was moving. They contacted the shipper, presumably FedEx and they were notified that the mattress had been dropped off on Wednesday, April 1. This means that I took a day of PTO for no reason and my mattress was sitting outside possibly available for porch pirates and I was none the wiser. In attempting to get compensated for the monetary equivalent to my loss of a PTO day, I was given a $100 credit to the store which basically covers one goddamn pillow. Despite my frequent pleas for compensation that at the very least matched the monetary equivalent to my lost day of personal time off, I was stonewalled. This is a slap in the face and the message being sent is that my time my frustration and their lack of ability to effectively communicate logistics is only worth less than half of a day pay for me that I am now out. Suffice to say Ashley furniture, and Denver city furniture will not be getting any additional business from me. To be fair, Mark, the sales guy was a peach. Unfortunately though they'll never get my business again and I will be reporting Ashley furniture to the Better Business Bureau because they suck balls. Of course I contacted Ashley corporate and they were zero help and told me I needed to contact city furniture for any help with this. So in predictable form, one entity is pointing fingers at another entity, saying they need to take care of it. Meaning it's a vortex of lousy service.

Mark was extremely helpful with helping me pick out new furniture for my new house! He answered all…read moremy questions and had great recommendations on pairing things together! He made my experience super easy, and I walked out with everything I needed! I highly recommend going to Denver City Furniture for all your furniture needs!!

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Denver City Furniture
Denver City Furniture
Denver City Furniture

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Black Hound Design Company - furniture - Updated October 2026

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