This review was posted yesterday and taken down after a request from the business owner who offered…read moreme a $250 discount to do so. I have decided to skip the discount and post my review as I feel taking the discount is being paid to keep quiet and not complain. I would rather keep my integrity intact by being honest about my experience so others don't make my mistake. I hesitated to write this review as the person who did our repairs is a friend of the family (was). However, the prices quoted were exorbitant for what was done. All we requested was flappers to be replaced in two older toilets that were taking longer to fill when flushed. We also had a kitchen spray faucet that when shut off wouldn't stop spraying. Because it was under warranty, Moen had sent us a new one, but we needed it installed. Because my husband had recent surgery he couldn't get under the sink to attach and wasn't able to do the toilet repairs. As mentioned, we used a plumber we had used for years, however with a different company, and had no previous issues with service or prices. We were given three options. The first was to replace all three toilets in the home (even though we only needed two fixed). The quote for three installed toilets was over $4,000. To replace the spray faucet we were quoted over $600.00.....we already had the replacement spray attachment so we didn't need a new faucet, just the spray attachment connected. When I questioned it, we were told to soak the old one in vinegar and see if that helped stop the spraying.The other option for the toilets was to repair them and that was to put in a new valve, flapper and supply hose. To do the first one was $477, to do the second, even though identical, was $385.00. The last option was to pay the service fee and do nothing. I should have taken that option but it's hard to say no to a family friend. In retrospect this family friend had no problem in overcharging.....it's a business. The repairs took a half hour....45 minutes tops and our bill was $959.00 for the two toilets including tax and service dispatch. I don't understand why two identical repairs (supply and install fill valve, flapper and supply hose) are charged $477 for one and $385 for the other. This company was on our agenda to contact for a new furnace and water heater this summer but no longer. I also no longer feel comfortable dealing with this company after today's exchange with the owner. He continued to repeat was that we are paying for trained and qualified staff. When I asked him to give a breakdown on the hourly rate and cost of supplies, he told me that they don't do that. That means there is no transparency. As the conversation continued, he became fairly nasty and belligerent and questioned MY integrity in posting the review. I have done many reviews on companies before and this is the first one star and bad review I have ever given.They say "buyer beware" for a reason. In the meantime, we still have a faucet where we can't use the spray part, but that's better than spending $600 to attach it. I've learned my lesson the hard way and had a sleepless night trying to decide whether to accept any kind of discount and keep quiet or tell it like it is. Even with a $250 discount a $700 bill for parts and labour is over the top for supplying and replacing a valve line, flapper and supply hose for two toilets. While I thought about whether or not to accept the discount, I contacted three other 5 star plumbing companies and asked if they could give me a ballpark quote for the exact same service we had received and copied what had been done from our invoice. I heard back from two of them quite quickly. One gave me a ballpark of $400-450 including a service fee for coming out. The other quoted me $562.50 (breaking down parts and labour), including the service fee. These were more in line with what I had expected yesterday and I wish I had contacted them first. I cannot in good conscience recommend this company. There were a few other issues that happened that I have not mentioned at this point, but have run out of room :-(

My family and I were experiencing a clogged kitchen sink and needed some help with the problem…read more I call last night and was able to schedule an appointment for the next day. Josh showed up on time and took a look at the problem. After a short chat and diagnose, Josh gave me two prices and I told him to start working. He was quick to finish the job and described what he did. I was very happy with the work and professionalism that was shown. If I have any more plumbing problem, I will be sure to call them.

Curtis replaced a few things for me, my humidifier on furnace, my kitchen faucet and my dishwasher,…read moreas well as my toilets when I re-did my floors. All were done very neat and efficiently at a great price!! Really recommend Curtis at Plumb Crazy!! Small businesses really do care more!

WORST plumber ever. Provided the worst plumbing services…read moreand customer service. Horrible. would NOT recommend. Paid him by credit card, and due to poor quality of services I filed a dispute. Then 6 months later my credit card was "redebited" by this company. FRAUD. Will be filing this as FRAUD.

I am 73 year old handicapped widow. My furnace stopped working when it was -20C outside the day…read morebefore a man was found dead in his furnace room in NE Calgary. I couldn't get any advertised 24/7 emergency repair outfits to answer their phone. It was 1AM and the fire department dismissed my vulnerability telling me to call a plumber when no emergency plumbers were answering their phones. When I finally got a plumber who had worked for me before he came out to try to convince me that I needed a new furnace. He said he would come by in a day or two to fix the limit switch that needed replacing. Left alone in the house without a working furnace, I thought I better get a second opinion. Bowness Plumbing and Heating was recommended as an independent old school company that did good work st reasonable prices. I called Mitch Hurd around 3:30 AM and was surprised he answered the phone himself. I asked him to come to diagnose the problem so that I could submit a request for financial assistance to fix the furnace from Alberta government Senior's Assistance program. What I was really after was a second opinion on the face of the cost of a new furnace. My furnace was mid efficiency only about ten years old. He agreed to come to provide a diagnosis for $350. I felt that would be money well spent in the face of the costs of s new furnace. He came within 40 minutes. I was on the other side of the furnace anxiously telling him to hurry up to not go over the half an hour for $350. He was a pleasant person to chat with. When he was finished I gladly paid $350 in view of the costs of a whole furnace replacement. You probably won't believe what happened next. Mitch Hurd is a man you just can't help but love. I know I do. As he was going out the door he said, "Ella. I already fixed it. I was here anyway. Your furnace is not a dud. A limit switch replacement is common. Don't worry about it now. Your furnace is fixed". VERY, VERY HIGHLY RECOMMENDED! I will never use another plumber in the years I have left in this life. Calgary, we are very lucky to have him. His company doesn't show up at the top of online searches. Just try to remember Bowness Plumbing and Heating.

He came and couldn't fix the problem, but he was nice, and refunded me because another company…read morefixed the issue

Dave is wonderful. Our furnace stopped working late one night, and Dave was available to…read moretroubleshoot with us right away. He had the issue sorted out very quickly, and our house began to warm up. He was professional, kind, and very prompt. Could not recommend anyone above him!

Dave and his crew were our saviors over the holiday break. We had our hot water tank go and it was…read moreclear that Accell Plumbing made it a priority to ensure that my family and I had hot water as soon as possible. Dave took the time to explain everything to us and made sure we understood how our new tank works. The experience we had with Accell was very professional and as a bonus it all came at a great price!

We experienced significant issues with defective piping and ultimately decided to have Graham and…read morehis team replace all of the plumbing in our home. We intentionally chose Urban Piping despite their quote being approximately $10,000 higher than another comparable option, as we did not want to cut corners and were led to believe we were paying for higher quality and professionalism. During the planning stage, Graham walked us through the process and made several assurances, including that entire walls would be repainted whenever possible. In practice, this did not occur on any wall in our home. He also stated that Urban Piping maintained quality by having drywall and painters on staff. This was not true. Instead, Prime Painting from Edmonton was subcontracted, staying in a hotel while working on our home. On multiple occasions, they complained that they were not being paid enough whenever we raised concerns about the quality of their work. After Urban Piping completed the plumbing, they had to return multiple times to correct serious errors. These included supporting previously unsupported piping on our water softener so the door could open, correcting a humidifier line that had been plumbed incorrectly, switching reversed hot and cold-water lines on a tap, and cutting into our newly finished ceiling to fix reverse osmosis lines that had been installed incorrectly and were effectively plumbed in a closed loop doing nothing. They also moved our brand-new refrigerator (which was on wheels) without lifting the leveling legs, resulting in damaged hardwood flooring and a broken fridge leg. While the plumbing issues were eventually corrected, the damaged fridge leg was never replaced. The drywall and painting work was the worst we have ever seen. The surfaces were not sanded, the paint color did not match, and the sheen was incorrect. The work appeared to consist of rough troweling followed by immediate painting. One closet looked as though it had been painted in a matter of minutes using a fence brush. We ultimately spent approximately $1,000 sanding and repainting nearly all of the affected areas upstairs, including repainting entire walls. Our contract included applying knockdown texture to the entire basement ceiling to avoid visible patchwork. Instead, fixtures were not removed, surfaces were not leveled, and large sections of drywall compound were applied with minimal sanding. In some areas, there were height differences of approximately 1/2 inch over a 12-inch span, with compound exceeding 1/4 inch in thickness. The contractor we hired to fix the ceiling described it as "one of the worst jobs they had ever seen." It cost us nearly $6,000 and 10 days of work to scrape the entire ceiling, remove sections of drywall, re-board areas, and reapply knockdown texture properly. Additionally, painter's tape was left on the walls for weeks, resulting in paint being pulled off when removed. Rather than addressing this correctly, the painters attempted to simply paint over the damaged areas. Ultimately, we asked Urban Piping to leave the project because Prime Painting continued to worsen the condition of our home with each return visit. Urban Piping reduced the invoice by $1,900, leaving us out approximately $5,000 in additional repair costs. This was followed by a two-month effort to obtain a required letter for insurance purposes. Despite repeated texts, emails, and phone calls, responses were delayed or nonexistent. We were incorrectly told we had not paid in full; once this error was finally acknowledged, payment was confirmed and the letter was eventually issued. This experience went about as poorly as it could have. Based on the positive reviews, we expected professionalism and quality. Instead, we encountered repeated mistakes, poor workmanship, and significant additional costs. Save yourself the expense and frustration and choose another company.

Can't comment on their work because they never responded to my request for a quote. Receptionist…read morewas difficult to understand but asked if their estimator could call back in the next 2 hours. I waited but no call nor did they contact me in the following days. Guess they have enough business they don't want mine!

Blair just parachuted into our place today to fix a polyB hot water line that split in our…read moremechanical room yesterday. Mechanical room was soaked as was I before I could shut the main water valve off. I saw Blairs reviews here and asked him he could stop in on Monday (large leak happened Saturday night) as I didn't want to pay off hour premium pricing as I've experienced in the past. Blair called me up and said you can't be without water and that his price would be the same either way, which was very reasonable. Such a nice change from what we've experienced in the past! Super professional, very efficient, cleaned up-took away all the old components and takes Paypal! Thank you Blair, my family couldn't be happier! Will be recommending you to everyone we know!

Made an appointment and he was a no-show. Called him the next day and he claimed that he had left…read moreme a message on my cell phone early that morning saying that he had a "family emergency". No such message was received. Would not recommend.

Exceptional Emergency Hot Water Tank Replacement Service - Pete the Plumber…read moreDudes - Jim and Sam F I wanted to take a moment to recognize the outstanding service I received during my hot water tank replacement Aug 5. I came home to find a tank that was not happy, this was clear as the water was running from my trusted tank. This was a 1st for me as a homeowner. I called Pete the Plumber! First, my warranty was honored exactly as promised. I had purchased the 10-year protection plan, and there were no issues whatsoever. The technician confirmed the warranty coverage, and there were no unexpected costs for the replacement tank itself. Given that the failure occurred outside of normal business hours, I was especially grateful that emergency service was available. The experience started with a call to the 24-hour support line, where I spoke with Jim. He was professional, efficient, and took all the necessary details of the situation. After sending the requested information, I was contacted within approximately 15 minutes by Sam F., the technician assigned to the call. Sam provided exceptional service from start to finish: Called promptly and provided an estimated arrival time. Confirmed warranty coverage and any applicable fees upfront. Reviewed the photos I had shared and, through his experience, immediately understood what was required. Called again when he was approximately 20 minutes away with the replacement tank. Arrived prepared and ready to get the job done. Sam executed his work and shared all the details with me as he worked. Sam provided some valuable advice and was able to talk basic language to help me understand the processes and how the system works. He shared insight and valued experience to help me make the choices best for my home. What impressed me most was Sam's knowledge, communication, and professionalism. He clearly knew exactly what was needed before arriving, which made the entire process smooth and stress-free. When you're dealing with a hot water tank failure after hours, that level of confidence and responsiveness makes a huge difference. Thank you to Jim, Sam F., and the entire team for providing fast, professional, and customer-focused service. It's refreshing to see a company stand behind its warranty and deliver such exceptional emergency support when it matters most.​‌ Client and Strong Supporter​‌ Rob

Very happy with Logyn. He is a professional and an excellent technician! Very happy with Pete the…read morePlumber for installing a new hot water tank for us.

I have had Frabk help me with plumbing issues a number of times over the past 20 years roughly…read more From faucet installs, drains leaking into my basement, patching old style plumbing in with new, leaky taps, furnaces that won't run, etc. Every time he's got the job done and shows a wealth of knowledge. His experience and knowing what to look for (to fix and prevent), are top notch. Rates always fair as well. When I read other companies reviews there's always a lot of conflict around rates and I think this is a case where the one-man business shines. He wears and carries his work with pride.

We had a leak at the pressure valve, main water line. I texted Frank and he replied right away. He…read morewas here in 2 hours and replaced the valve. Highly recommend!!