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Black Hills Auto Care

3.0 (1 review)
Closed • Closed

Services - Black Hills Auto Care

Check engine light

Engine oil light diagnosis

Auto general diagnosis

16 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Black Hills Auto Care Photos

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Auto Pro's

Auto Pro's

(3 reviews)

Holy smokes, where to start? I have a 2015 Ram that developed the dreaded "Hemi tick" I didn't…read morewant to damage it further so I called their preferred towing company to pick it up from Spearfish, he told me it was snowing and he didn't want to do it in the snow. I had someone else tow it to them to diagnose and repair. The short of it is that it required a new cam and lifters. After 8 weeks and 10 phone calls, $4,800.00 dollars in cash the bumper was crooked ,the radiator skirt is flapping in the breeze, a bolt fell out of my inner fender, the wires at the computer have been chewed on by rodents and coming from its first oil change the dipstick is not in the pan.!

The time had come for me to change my vehicle's timing belt, and so I took it into Auto Pro's,…read morewhich someone recommended to me. I did not have to wait long for the service, and I was, in my estimation, charged fairly. About two weeks later, my wife was driving the vehicle and the power steering goes out on the car, and we took it back to Auto Pro's. The serpentine belt had broken, and we were, in my estimation, overcharged for the service. However, I never questioned, until later, the premise of them charging me. About two weeks later, I drove my vehicle to another mechanic on a Saturday morning to get spark plugs replaced. (Auto Pro's is not open on Saturday, which is understandable, of course.) The mechanic never did this work, though, because he noticed that my serpentine belt was almost completely gone from the vehicle. So, evidently, Auto Pro's put the belt on improperly, for the tensioner was not re-adjusted properly after they changed out the timing belt. I took the vehicle back to Auto Pro's, and they redid the work without charging me. Fast forward another two weeks, and the vehicle's power steering again stops working, and we check under the hood and notice the serpentine belt has broken...again! I should have taken the vehicle back to Auto Pro's so they could do the work for free, but I was fed up with their incompetence, so I took it to the other mechanic. It took him two tries to undo the terrible job that Auto Pro's did, and he charged me a very modest sum to do the work. I tried to get Auto Pro's to reimburse me for the bill, but, of course, they did not. And as I reflect back on my experience, I realize that Auto Pro's should never have charged me for the serpentine belt the first time I came to get a new one, for its breaking was obviously connected to their shoddy work on changing the timing chain. Alongside Auto Pro's incompetence was its terrible customer service, for I received no apologies for their mistakes. So, the long and the short of my story is this: don't take your vehicle to this establishment.

Black Hills Auto Care - autorepair - Updated May 2026

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