Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Airman was on-time & courteous. He loaded & unloaded the luggage for us, was a careful driver, &…read moredelivered us right to the front door of our hotel. We would definitely use this service again.

Professional Service!!!!…read more Kudos to Premier Airport Service. This company is the most professional business I have had in a long time. I was coming in for my Alaskan cruise and I was referred to this company by my Facebook NCL group. After browsing the website to figure out how to get the process on booking, (which was very easy navigation) I decided to call and speak with someone to just confirm and ask questions since I was coming from out of town . Customer service was stellar. All my questions were answered and I did not feel rushed at all. I was even informed to save monies to return to the website and book online. Absolutely amazing. Before my flight I had received a follow up call of confirmation which I was very grateful for to just let me know I was not forgotten. My group got the pick up from the airport to our hotel , then pick up from the NCL ship to the airport. Both pick ups were handled with professionalism. From airport to the hotel Michael Z. Sent a text to us informing us his whereabouts and stayed in communication with us until he found us despite all the detour chaos of the airport. This was greatly appreciated. He was friendly, welcoming and socially gifted. :) they switched our driver on the last day pick up from the ship, I'm sorry because I would love to give his name as well but customer service did communicate the change and informed us they were still on schedule which was great as well. I know there is alot of shuttles to choose in this area but if you're looking for stress free, budget friendly, great customer service support, this is your company ! I will forever be grateful and scream from the high seas of any cruise ship Go Premier Go! 10/10 rating !

Have used at least 3 times to and from University Place and SeaTac…read more On time pick up Good drivers Clean vehicles

We use Abe as our town car driver to and from Sea-Tac Airport and Paine Field. He is warm,…read morefriendly, professional and always on-time. Abe's cars are comfortable, spacious and spotless. I also would not hesitate to call Abe for around town or special occasion events, as well. Give him a try - you will not be disappointed!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

Always an excellent experience and they are at least five minutes early. The cars are in top…read morecondition and the drivers are always friendly no matter the hour. Highly recommended!

Communication was great from the beginning. The picked our party of 6 up at the airport just as…read moreagreed and took us to our hotel. Our 2nd trip was a pickup at the cruise port and they were punctual again. I highly recommend them for your transportation needs in Seattle. Thanks for being dependable.

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

After a long day of travel it was a nice transition to be quickly picked up and driven away…read more.. thank you STS for being timely and having such luxurious vehicles. Our driver, Gurjinder was very professional and a nice smooth driver. We recommend STS!

Melinda at Seattle Shuttle was great. She had good communication, and was friendly, funny, and went…read morethe extra mile to schedule a late-night airport pickup to our hotel and an early morning return hotel pickup to the airport. Brandon and Allen were our drivers and were both friendly and prompt. Because they used a large van they could accommodate a large mountain bike shipping box as well as lots of luggage. It wasn't fancy but it was exactly what we needed. The Seattle Shuttle rates were the best we found and it all came together to make the experience really good. We'll use them whenever we are in Seattle! Thanks so much! :)

We used Seattle Shuttle for a ride from the airport to the waterfront in 2021 and were extremely…read morepleased with their service. Our flight was changed at the last minute and they arranged to pick us up when we arrived at the new time. The driver was also great. However, I've been trying to reach them for about a month now for a pick-up next month via the website, email and phone calls and I've gotten no response. I've left a couple of messages but without success. Are you still in business?

Good communication and kind staff, good rates, effortless experience. Would book again :)read more

I hired a ride for my cousins that were flying into Seattle from St Louis…read more After reading the reviews and getting quotes, Walking Platinum was most impressive. This company is the BEST! If you want to impress your guests, ride in style and have the most professional driver(s), call Walking Platinum! I will always hire Walking Platinum in the future, and will recommend them to everyone! Thank you Jason for your amazing service! Patti

I was so impressed with this Eagle Shuttle Service (Bellevue Airport Shuttle)…read more I was planning a trip to Bellevue and the fare to take an Uber from the airport to the Hilton Bellevue was over $100! That was more than my airfare to get from Orange County! So the bargain shopper in me decided to look for a Shuttle and I immediately found Eagle Shuttle Service! $30 Flat Rate! No luggage restriction (I only had a carry on) and so with tip ($6) and tax I saved over $70 and You should too!!! I called them prior to my flight to ask which one they one they thought I should get on, 10:00 AM or 11:00 AM, according to my flight schedule. And the lady that answered, Helen, was so nice she even offered to call me back with an answer after speaking with a driver. She was so helpful that I did not hesitate to book the shuttle! They give you Very detailed instructions on how to find the pick up area and I found that very easy to do. I had never been to the SEA-TAC airport and I found my way quite easily. I then called just to make sure that I was in the right spot. The man was very nice. My shuttle arrived, the driver, Ahmad, hopped right out, put bag my bag in the back, opened the door to a very clean van and off we went! It was just me and him! Just like being in an over sized Uber or Lyft! (that would have cost a lot more!) And fortunately for me they go to 5 Hotels in Bellevue and the first one is the Hilton Bellevue, where I was staying! SCORE!!! The ride was pleasant, my driver friendly and informative! I HIGHLY recommend Eagle Shuttle Service, if you are staying in the Bellevue area at any of the 5 hotels they service! Book your reservation without hesitation and save yourself lots of money to spend on your trip instead! Thank you Eagle Shuttle Service for a wonderful start to my trip to Bellevue!

Best airport shuttle service ever!!! I accidentally booked the wrong direction from SeaTac to…read moreBellevue which was supposed to be the other way around. What's worse ApplePay automatically input a wrong number so they weren't able to reach me. The shuttle driver tried contact me multiple times and headed to SeaTac first just in case, when I finally called him he immediately headed back towards Bellevue and picked me up at the right location. I made the flight in time. It took them twice the drive but he didn't give up reaching me and even rejected my offer for a gratuity. Really moved by the service!! Will stay as a loyal customer. Thanks!!

They do not offer phone service any longer and I have sent two emails to their reservations email…read morewith no response. Hard to get new business if you don't respond to people. I have a multi day transportation need with special circumstances that require a longer explanation than what I can put in their online booking services. I will take my business elsewhere.

Absolute best car service in Seattle. Impeccable service, always on time, beautiful, modern fleet…read more Can't ask for anyone better.