I'm not sure what name this business goes by. Their invoice says "Black Dawg of NH and Northern MA" but the sign that they left next to my driveway and in their Emails says "Shattuck Paving". Not sure if they lost their franchise with Black Dawg but the Black Dawg web site still has them listed as a legit franchise.
Anyway, they Sealcoated my driveway on August 12, 2014. When I got home from work on the day this work was done I noticed some green gook on the driveway. I sent pictures Tuesday night and again on Wednesday and asked if they could identify what the gook was. I got an Email back from their secretary on the 13th stating that my pics had been sent to the "crew" and that I would hear back from them soon. So far I haven't heard from Shattuck Paving. I was fortunate that one of their competitors (Champion Paving & Sealcoating of Miford, NH) was in the area on Friday. I asked them if they knew what that gook was. They identified the gook as grease that must have oozed out of a piece of equipment as some the grease was on top of some of the crack filler and was also covered with seal coating. The only way that could happen is if the grease was deposited during the seal coating operation. Champion offered to remove it for me and re-sealcoat the two areas that had the grease deposits. I took them up on their offer since I didn't think that anyone from Shattuck Paving was going to contact me about this problem based on the lack of communication regarding this issue last week.
Also, It seems that some areas were not swept up properly after applying the "black beauty" over the crack filler and some deep cracks were just left unfilled.
I realize that anyone (or company) can have a bad day but the lack of communication from Shattuck Paving leads me to believe that they just don't care about their workmanship or customer satisfaction. I'm going to chalk this up to experience and I'll know better the next time my driveway needs sealing. My poor review for this job is mainly for the lack of communication and lack of attention to detail. I'll post another review in the spring if this job doesn't hold up. read more