Yes they are honest and do good work. Ask for Ken as he is the head honcho. They come when…read morescheduled and leave the job spotless.

Pellerin window & vinyl siding is a wonderful company to deal with…read more The staff listen and get things done in a timely and professional way. In other words they deliver what they promise, with a beautiful finished product There is no doubt , they are my go to company for window replacement!!

NH window and siding did a fabulous job on my house. Nicest guys and they were very thorough with…read morethe job. Very meticulous in every aspect. Highly recommend this company.!

From the owner: We are new to being on our own and have 32 Years combined in this industry. We pride our selves on…read moredelivering on what the home owner wants and in a professional manner. Quality is what we offer at a competitive rate and you also get a personal experience with out any subcontractors! We are a new business in town so come check out our 10 window special for $8500 and also offer ALL types of Siding and Door installation..

Michael Wright was a phenomenal professional we worked with to accomplish our roof installation…read moreproject. He was well prepared and knowledgable, educating us on all their products and services in a clear and concise way. No one else in this industry was as transparent and had the paperwork and referrals to back their stelar reputation. I've had some bad experiences with other roofing companies. So, it was immediately clear to me I was in good hands. They even communicated often with us, checking in to see if we had questions and letting us know when the products were going to be delivered. I felt confident and comfortable working with them and I would hire them again when my next roofing project comes up.

We had a rough time with all weather exteriors…read more -non NH crew (subcontracted out of Massachusetts, we went with NH company to have NH workers)) -poor workmanship (flashing not done correctly) -a lot of "that's the way roofs are done" type of gaslighting. When problems were pointed out. -items we asked to be avoided weren't respected (asked our flat roof to not be walked on, soft spots, and they used it as staging ) Over all very disappointed with this company. Got told I didn't know how flashing was supposed to look, and got gaslighted into just saying "ok" and paying because fixing items was a hassle. "It's a 100 year old house" -yes we know. We're trying to make it better but it definitely felt like we were judged on this aspect, and were treated as such.

We hired Nick and his team to help us with our Bathroom renovation and installing a new Sinmar…read moreshower replacing the old tub that we used to have in our bathroom. He and his team did a great job and the painters did a phenomenal job repainting after the work was done. Would definitely recommend Nick and team and we will be getting a quote from him again when it is time to get our Roof replaced.

in the beginning stage but so far so good Trevor was awesome very informative when he came out to…read morego over with everything

Tom and Steve are hardworking, detail oriented, friendly, and they both communicate well. Their…read morepricing is also very fair. Steve is very conscientious about ONLY doing a quality job. As a mechanical engineer, I can attest to the soundness of his decisions when we run into problems, and he is great to work with to find an acceptable solution.

I spoke with someone here (Tom) who said they would be in touch before with an exact time for my…read moreappointment. I was given a day and a 2 hour window of 8-10am and told they would give me an exact time the day before. Never heard anything back from anyone and the day of, someone different shows up on my door with no notice at 7:45am. It's 2026 and there are multiple ways to communicate and yet not a single contractor can set or confirm an appointment. Just echoing the other reviews that this company does not communicate, and I'm tired of having to be available on everyone's schedule but my own when it's my home and my money paying for it.

We couldn't be happier with our Pella windows, especially with Norman Poirier. Fantastic customer…read moreservice, Norm spent the time to come to our home, get to know our interests and ideas, and knew the answers to all the questions we needed answered to make our project continue smoothly. Norm was on-time, informative, and made the experience easy and efficient. We would continue to work with Norm and would recommend him to anyone in the future! 978-807-8595 to reach him directly.

VERY poor customer service. I purchased a window that it took 3 months for them schedule an…read moreinstall. They then called to cancel, then 2 people showed up on the original date and another on the alternate date. All 3 had never put a window in before. They left. Another guy came back. He broke the assembly and just left it all in pieces. I now had an installed window, no hardware - nothing. The third guy came and put up a shade that came all disheveled and wrinkled and said that yet another would be coming to install the valance. In his attempt to put the valance in, he nicked the paint job on the window and didn't properly plug all the nail holes. It looked terrible. All this time - about 5 months and I was already paying on the window for which I had not received a full service for. Finally got the valance and now the shade does not work. Trying to get communications going with them and they want to charge me another $1200-1500 to put in an automatic shade, which is what the salesguy led me to believe in the first place. Bottom line: they don't deliver but they sure know how to take your money. Easy to create a paper trail with them if you ever wanted to take them to court - they don't answer your messages. NEVER again will i use Pella. Lots of management issues in this company, not to mention customer service that stinks.

Poor installation. No attention to detail and rushed the job. The windows don't slide smoothly or…read moretilt out without scraping and were poorly insulated. I have installed a number of replacement windows so I know right from wrong. Installation for 12 windows was supposed to take 2 days but it took 5 hours. The installers were NOT going to insulate around the frames until I insisted. They refused to insulate the bottom of the frame to my satisfaction. They refused to install the top vinyl trim cap. This left a one inch space above the window frame which they filled with caulking. The caps ended up being left over parts. Skip ( owner) offered to take them out and re-install (no thanks), Skip apologized and blamed it on coronavirus.

Great service, great price, accurate representation of time on planning. Very good communication. I…read morehighly recommend this company! I did 20 windows, a picture window and a sliding door.

Did a great job on a small job for me. Met a hard deadline and completed the job professionally.read more

Discovered a leak in the bathroom that destroyed the floor under the toilet. I left a night…read moremessage and Justin called me the next morning. Did a great job explaining what needed to be done, fit us into his schedule, and finished the job well. Appreciated that he understood that we could do some of the work ourselves and didn't try to push us into an expensive outcome! He also has a great sense of humor!