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R LaBonte Construction

1.0 (6 reviews)
Open • 8:00 am - 5:00 pm

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Adam Vaillancourt Roofing

Adam Vaillancourt Roofing

(53 reviews)

Very happy with their service. In and out in one day. Roof was done exactly as discussed. Not one…read morecomplaint to be had. Karen H - New Boston NH

I had Vaillancourt install a new roof 2.5 years ago, with the goal of addressing some leakage…read moreissues into the soffits when ice dams formed. They assured me that they would handle the problem and that they used the best materials. The roof they would install would not have this issue and would withstand NH winters. I foolishly trusted them and the solution they proposed and laid down $30K for a new roof. The installation was rocky and rushed ( those were the words of the foreman ... they were hurrying on the 2nd day to finish ). Nails in the driveway and hanging from my trees. The next rain and there was water on my porch and under my door. They came back to try the fix the issue, made it worse, and I gave up and fixed a rain deflector myself. 1.5 years later and the first real winter and it was raining in our kitchen and icicles were forming on the outside of the house. Called Vaillancourt and the answer was "act of god" and "once in a century storm." They did not bother to inspect it. Next winter and this 2.5 year old roof has completely failed in the recent weather. Small ice dams have compromised this inadequate new roof installation. The ceiling and walls dripping and massive brown icicles growing from the external walls, a vent, and the soffits. This has been going on for 4 weeks. This issue is now FAR WORSE with this newly installed roof than it ever was with my old roof. Hiring them only made the issue worse... never before have I have water dripping from my ceiling like I have with this Vaillancourt installed roof. Vaillancourt came by finally last week and inspected the issue this time, acknowledging the massive failure of the roof to shed water. ( It would be hard not to ... ) But their "management" refuses to acknowledge the botched job and won't stand behind their work. They may have used the correct materials, but the workmanship, quality and outcome is clearly suspect ... the pictures speak for themselves. No guarantee, no honoring their warranty, no interest in making things right. I'm SOL. Speaking with local contractors whose judgement I trust ... this is normal for Vaillancourt. They say they get a lot of business fixing the quality issues left by this firm. My advice: avoid the pretty trucks and slick sales, and don't trust the claims of quality. Their business model is all in the sales and marketing, and then they cut corners on installation. Vaillancourt clearly does not stand by the quality of their work. Find someone who will guarantee their work but drives a beat up truck ... your home will be the better for it.

R LaBonte Construction - contractors - Updated May 2026

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