The Black Cat is something of a paradox. How can a venue with such great music be so astonishingly awful to visit?
First, a concession: the Black Cat does, indeed, have some of the best live performances in DC. The 9:30 Club is, of course, far better, but most bands who perform there got there start playing at the Black Cat. The club's musical pedigree is unimpeachable.
However, I have noticed over the course of perhaps a dozen visits to the Black Cat that the club's staff is cruel, sadistic, mean-spirited, condescending, bizarre, and endlessly unpleasant to interact with. A few anecdotes are in order.
During one of my first visits to the Black Cat, I bought a print-at-home ticket and proceeded to print proof of my reservation. This was an error: a print-at-home ticket involves an emailed ticket with a barcode. My mistake, and an honest one, if I may say so. Once at the club, I was informed that my reservation would be cancelled due to my misunderstanding. The exact words used were,
"Well, too f-cking bad. You should have read the g-ddamn instructions."
I was forced to stand outside while everyone else filed in. Eventually they resolved the problem: it was a matter of checking my name off a list.
The next time I visited, I was with a ground of friends, and the bouncer refused to let one in because "she looks wasted" (her eyes were bleary; she was visiting from out of town after a long bus ride). She was the last in line, and we didn't notice what had occurred until we were all inside. I asked the bouncer if I could step out to confer with her about how to remedy the situation.
"Once you leave, you can't come back in," he informed me gruffly.
My friends and I mulled the issue for a moment.
"Jesus Christ," the bouncer suddenly yelled. "You guys are the sh-ttiest f-cking friends I've ever f-cking seen. You're -ssholes. I can't believe what f-cking -ssholes you are. You're pieces of sh-t."
I must say, I was alarmed! And incredibly embarrassed, as we were now being watched by at least a score of bystanders. It seemed an overreaction to the situation at hand, and I noted so to him.
"Get the f-ck out of here right now," he yelled at me, and pushed me out the door. "Get the f-ck out, you f-cking -sshole."
Well! It was quite a surprise for me and put something a damper on the evening, to say the least.
I did not return to the Black Cat for a year after that because I did not appreciate being screamed at by a plump man with a plethora of eccentric tattoos. Recently, however, I decided to go back to see Twin Shadow, a personal favorite of mine. My sister bought the tickets for the both of us, yet I was ahead of her in the will call line (which is located beyond the ID checkpoint). When I reached the will call desk, the man behind it, who was wearing a shirt that read "Middle Distance Runner," summoned me. Then, suddenly, he picked up a ringing phone and began chattering.
"Oh," I said, "the tickets are under my last name, but my sister bought them--her name is..." But the man was engaged in his phone call and waved my words away with a flapping hand. He reached over and grabbed my ID, scanning the list for my name.
"Please," I said, "it's not under--"
He hung up the phone abruptly and slammed my ID on the table.
"It's not under your name?" he said sharply. At that point, my sister had arrived.
"No," I said, "it's under my sister's, she's--"
"Well, why the hell didn't you say that? Jesus." He grabbed my sister's ID. "Don't ever," he said, his voice rising, "EVER do that again. Jesus."
"I'm really quite sorry," I stammered, "I was trying to--"
"Just don't," he said snidely, scowling at my sister and me.
I cannot say why Black Cat employees are so intensely unpleasant, bordering on sadistic. Their jobs seem delightful, entertaining and social, and I imagine they get paid a living wage or better. Why must they treat visitors like utter garbage? I have been demeaned and abused and literally screamed at by Black Cat employees. They have made me feel worthless, stupid, and sad. I do not care for this club. I wish they treated me like a human being.
But that seems to be too much to ask. read more