The ice cream is absolutely delicious and unique…read more The only complaint I would have is how dirty the floors are but in fairness that is probably an ending task. I find the service more welcoming in the store on University but you could be outright rude if you feed me yummy ice cream!

Clean aesthetic and nice workers. They have a lot of unique, really good flavors! This is their new…read morelocation and as you would expect a very similar experience. I got the banana cream pie and it was really good!

The end of the season is fast approaching…read more We stopped by for dessert. The crowd was all happy and enjoying the lovely weather while waiting for their orders. Everyone inside Snookies was buzzing around the inside. The interior was extended to house all the goodies and options. Ordered a small chocolate malt and hubby got a large marshmallow malt. They were both fantastic. We got our orders and headed back to the car while the crowd continued to grow. Love this place forever.

First off, they do not sell ice cream. It's soft serve, and it's overpriced…read more Next, you'll never see more than one adult inside. They hire children. By Iowa law, 14-year-olds can work part-time. I wouldn't normally have a problem with that, but on more than one occassion it became clear that the boy or girl who was working the cash register was fine working the charge/debit, but did not know how to make change when I paid in cash! In short, don't call it ice cream, price it reasonably, and give the register help a short math test before hiring them.

A group of 8 of us met to catch up. We all got a bowl of one of their products. Nice variety and…read morereasonable prices. The Low-fat strawberry yogurt was great. Those who got other options enjoyed them too. My wife got the sorbet and said it was good...the only other times she gets this it's at a very nice local place that Ames their own. This was not as good as that, but was solid! Staff was friendly. Clean inside.

So sad to write a bad review about a place I do enjoy the product from, but the staff completely…read moreruined my experience. 3/10 of the flavors were empty. 3 girls worked behind the counter chatting with friends while nearly all of the toppings were empty. Two registers were open but one of the girls was chatting with friends instead of checking people out, leading to a backup of nearly 10 people in a line. Again, I love Menchies when the product is stocked. Hard to enjoy an experience when none of the options are even stocked and staff seems to care more about social hour.

My guilty pleasure at this Dairy Queen depending on the temperature of the day is a scrumptious…read more"Banana Split." The fresh sliced bananas, the chocolate and strawberry sauce topped off with luscious whipped cream is so delicious. The best time is early afternoon when the friendly older ladies are on they serve heaping scoops with an authentic smile. As you dive into your favorable treat you can hear the birds tweeting which gives you a sense of calm and a blissful state of peace in this joyful environment.

Do not let your under age child work at this establishment. The management is unprofessional and…read moreunorganized. There is little to no training or encouragement to see the young workers grow. They constantly call them off. Which will lead to you as a parent having to look at your child in disappointment when they just wanna work. And as the parent you plan your day to give them a ride to just find out oh sike never mind! Oh but wait the 7 PM- 9 PM shift is always available! Probably because Eric and Victoria are at home while still on the clock enjoying their 2 hot dogs and XL blizzard that they took home for free before they come back to close for the night while your child is working the 7 to 9 PM shift. I understand parents wanting to work, but it always made me sick to my stomach to see that baby being dragged out of the house at night so that they can close down the store without supervising the child in the back. The scheduling is awful. Most of these kids do not have a car and rely on parents for rides, which is never taken in consideration. They don't give a shit about your kid. Such a Horrible experience for my child in professional environment and I pray for any kid who has to work with Kathy, Victoria, and Eric. Whoever is on top really need some spiritual and professional guidance. Bart would've never.

This ice cream lover is officially obsessed with Black Cat Ice Cream, which combines delicious…read morecreativity with a cool vibe in a neighborhood shop. It checks every box. The superb exterior opens to a fun interior that feels really comfy. Tremendous customer service. Humorous photos are all over the place, and fun food options are highlighted. Their courtyard is terrific, with fun murals all over and plenty of shade. My two-scoop combo, blending Red Velvet Oreo with Twinkee Butter, was truly awesome, and I loved every nibble.

Walking in to the shop they have a huge wall of pictures of black cats which was fun to see. The…read moreguy who took our order was quick but explained the flavors to us as we had not been here before. They also had what looked like chicken nuggets but were actually ice cream they were great. We each had 2 scoops and loved them. It was very rich ice cream I brought half of mine home.

The paletas are absolutely delicious and the service was very friendly. They have a great variety…read moreof flavors to choose from. My favorites were the Dubai Chocolate and Marzipan paletas -- so good! I will definitely be coming back and highly recommend this place.

Really amazing customer services and delicia paletas. The mix of flavors and freshness made it a…read moregreat treat while knowing it was not too sweet and from fresh unique recipes. I got two of their vegan gluten free paletas. Very clean place and modern decor. I'm looking forward to taking my family to try more of their paletas soon

Totally worth it. The guy working was really nice and let…read moreus read the entire menu without hovering over us, he also made an effort to make some conversation while he made our orders. We were in an out in under 10 minutes. Ice cream was the perfect texture and portion, I got a custom order with Brownies and salted caramel (left) and my Fiance got Dana's Delight (right). we will definitely be stopping by again to try some other creations!

Note that they have a food truck that apparently tours the country and I was able to try them out…read morein Arizona. I've never had rolled ice cream before so this was a pleasant surprise. Since it was the food truck version, we don't get access to their complete menu so I got a Totally Henry's Obsession which is a vanilla ice cream base, red velvet ice cream and two small pieces of red velvet cake. I added the optional whipped cream and chocolate sauce. The texture was smooth and flavorful. I got a large and it cost me $10 total. I appreciated the fact that they were upfront and told me that I would get an extra charge if I used card instead of cash; I absolutely hate hidden fees so this was a boon. If you've never tried rolled ice cream before, you really ought to try this place.

I called this establishment on 4-6-2026 to ask about gift cards. They do have them and I was able…read moreto give a credit card number over the phone and have them send one to my brother for his birthday. It was a seamless process and will be a fun surprise. Shout out to Jan at Wendy's Ice Cream Shop in Norwalk, IA for making this happen!

I love the flavor burst soft serve so much! It's so nostalgic to me! The Wendy Whirls are great…read moretoo! We love coming on a hot day and getting a sweet treat!

I haven't had Baskin Robbin's in a long time and I was surprised by it it was Very Good. Service…read morewas helpful in letting me try their ice cream. The atmosphere was great. I had the Galatic Brownie and Gold Medal in Two Scroops Ice Cream. They taste great. I wish we had this in Waterloo/ Cedar Falls Again.

Ordered online - a Polar Pizza on 5/17 with pickup for 6:10PM on 5/18. Got to the store at 6:15PM…read moreand they had not made the Pizza. Clerk was nice but what a mess. Hurried up to "finish" the Pizza so it was less than great. Melting, short on ice cream, no message written on the pie. The store was mess behind the counter and dirty out front. Used to be a regular, it had been a long time since I visited, now I remember why. For $25 it was a joke - a bad joke.