One of my favorite dealerships. The staff is friendly and not overwhelmingly pushy like a lot of other places. They have a decent selection despite COVID related delays in shipment. read more

Black Cat Harley-Davidson - Shirts and things - Motorcycle Dealers Near Me - Rocky Mount, North Carolina

I reached out to Kyle about a 2015 Street Glide Special that had just popped into their inventory, and within hours, from 400 miles away - a deal was worked out! I rode my '17 street bob 400 miles on a cold Friday morning, and pulled in to see my new to me, beautiful, custom, Street Glide Special waiting for me to take home. Garret helped me around the store, I signed my paperwork and I was on my way. The ride was great! It was definitely an adjustment compared to the Street Bob/Dyna life I was living, but it was well worth it! I'll definitely take my business back there when I trade up again - but seriously, couldn't have been a better experience! read more

Black Cat Harley-Davidson - Motorcycle Dealers Near Me - Rocky Mount, North Carolina

Harley was taken in for service. Gas was removed as part of the repairs and gas tank now leaks, discovered after driving home. Now they don't stand behind their repairs and only offer to trouble shoot gas leaks under a new work ticket at my cost. read more

Great service friendly people clean bathrooms chairs outside to take a rest. If your in the market for a new bike they will be competitive i bought mine here. read more

Best Harley-Davidson dealership in all of NC. Great customer service. Best selection! Best things is that the employees want you there. You feel welcome every time you go there! read more

I came here last weekend to rent a motorcycle. These guys really treated me right! I got a great bike and a great deal from very friendly and knowledgable staff. This was an absolute 5 star experience and I highly recommend this place if you find yourself in NC in need of a motorcycle for the weekend! read more

Bait and switch champs!! worked out a deal for a bike all the financial stuff done. Sent down payment and got a text saying congrats with a picture of a bike that was completely different then the one i was paying for. Got a oh sorry but that one is 10k more we can work a deal for that one. They claimed computer issue but sounds like classic bait and switch!!!!!!!! read more

I normally don't leave bad reviews, because I can usually work things out to happy medium. Purchased a used deluxe from Black Cat in Nc in July of 2021 after we did the test ride/ deal I came to the conclusion it didn't have a key! Fast forward because the bike was to be delivered to me in Va that gave them time to order one right? Was told it would take a week for me to receive the bike an new key, no problem ok 7wks later after numerous calls to the dealership an HD financial. I received the bike an now to add insult to injury today Dec 14 2021 I received ANOTHER SET OF KEYS!!! Really folks! An one more thing when I asked nicely for a discount on a item that I wanted for said bike after 7 wks I was told the best we can do is 5% which was still more than I paid for the item on the harley website with delivery charges.... Never again will I waste my time with them! read more

I've done some business with this shop over the years and since the ownership change a few years ago I've seen a steady improvement in the way they are doing this, Hope they keep up the good work. read more

I called GM Doug B about trading my Harley's for new 2019 Street glide Special. Our conversation started in the morning and by early afternoon we had a deal and I sent them my deposit on a new Harley Street Glide Special. This was my fourth time buying or trading a Harley so I had some experience. Hands down, without any hesitation Black Cat is the best. Doug's team - John in parts, Holden in finance, Mike in service and Mary in clothing were so great to work with- its a family atmosphere with no pressure or hassling and they stick to their word, What Doug and I agreed to on the phone was what I got and actually even more. (My bike had hundreds of dollars of accessories on it already) I would, will and I am recommending Black Cat to all of my friends and anyone else. Thanks Black Cat. read more

My wife and I have bought 4 bikes there .I have found the staff to be knowledgeable , courteous and very helpful and friendly ..The Service Department is outstanding . I've bought aftermarket stuff for my bike . The parts Department made sure I got the right part the 1st time. And my wife love's the MotorClothes Department ..I just bought my wife a 2015 Trike for Christmas ...And Dave was there Bahahaha. .. read more

The people at this dealership are some of the most friendly caring people in the business. From the salesman to the service department. Never heard a derogatory statement and seen anyone work so hard to help out with an issue. read more

Had a great experience visiting this store while I was headed to the outer banks on vacation. The staff was very welcoming and friendly. It was a hot day and I was on my bike and instead of the usual coffee they had popsicles to offer me for Free. My wife thought that was super cool. This shop is WAY better than what it use to be and the new management in charge has this place doing excellent things. Kudos to your great staff for welcoming us! read more

This is a great place for all things Harley-Davidson. Huge selection of clothes an parts. Thanks for making me feel like family.

I would not recommend anything Black Cat Harley. My wife and I went into the dealership and she was shopping around for some Harley shirts. She was ignored and not helped at all. I sent an email to the dealership with no response. No surprise. This dealership does not represent all Harley dealerships. Dont waste your time. read more

This is a fantastic dealership and gave me the first class treatment from start to finish. Team effort from Doug, Matt, Terry and Holden. Thanks to all of you and taking the time helping me find a great ride to fit what I was looking for. I would recommend you guys to anyone. Thank you for all your input and help choosing my new ride! read more

Service is top notch, the personnel is very friendly and 'Jennifer' in sales is Awesome. The Harley's all have that biker attitude, and if your looking for Ape hangers they got'em. read more

I have been shopping for bikes , parts , cloths , motorcycle stuff all over the usa . I dont mind saying ! I am not brand loyal ! Never have been except for my Nike shoes ! This is not my local dealership ! But , I will tell you ! These are some of the best , and most professional people I have met in a long time ! From Scott in parts , Brenda in apparel and all of the others I haven't mentioned ! You're all GREAT !! And y'all know who you are ! They make everyone feel like family ! The dealership is always clean and well stocked ! Two thumbs up ! And thank you Mary ! read more

Personally, I won't be returning to this shop. Even with an appointment, it took 4 hours to get a set of tires put on my bike. The mechanic was rude. I saw at least two other people bumped ahead of me. And I thought the whole shop was indifferent and unprofessional. And I feel like I was charged way too much time for labor. I wasn't getting a flux capacitor installed. Just a couple of lousy tires. read more