RUN !!- don't walk away from this dealer!…read more Worst dealership experience ever (Rocky Mount) by far! After a lot of research on boats and prices, I purchased a Hurricane deck boat from them because they had the best price. That's the last good thing I can say, below are the reasons why: 1. Internal coordination is like the keystone cops. I live 3 1/2 hours away but I went there because they advertised the best deal. It took three scheduling tries to get to see the boat I wanted. The 1st time they called about an hour into my drive and said the boat hadn't been delivered from another office like they expected. The 2nd time they cancelled due to weather. The 3rd time the boat wasn't ready to be shown. I arrived around noon, and they had it apart and were just cleaning it up. Also, the motor was visibly damaged - but never mentioned in out discussions. Each trip was scheduled at least a week in advance. 2. The boat was supposed to have been water tested, clean, and full of gas when delivered. Delivery was supposed to be in the morning because of bad weather coming in the afternoon. I got a call saying they were going to be late as the boat wasn't cleaned up yet. When they delivered the boat, it was almost out of gas, and the boat speakers were broken from the power wash. The storm was coming in, and they drove the boat a short distance to my dock. I didn't have time to thoroughly check the boat. I did notice the boat was not strapped down to the trailer and wasn't delivered using a transom saver as promised by the service manager. 3. When I checked the boat the next day, I found the trim instrument didn't work, the ladders weren't working properly, the motor which was replaced didn't have the decals, the prop was dinged, AND the steering didn't work! When you turned right it went left and vice versa!! The drove it to the dock and never said a word about it - DANGEROUS!!! Obviously they did not do a water test on the boat. 4. They picked up the boat the next day and promised to fix the problems. I did ask them to put in a NMEA 2000 interface between the motor and the Simrad GPS. I also talked with their president, Lance Cherry, who said they would take care of everything. 5. The service manager does not know his products. He initially told me they could not interface the 2023 Suzuki motor with the Simrad, my motor was the wrong version. I told him he was wrong and about a week later he said he'd checked with Suzuki and gave me a very inflated price to do it. He also said the boat did not need a transom saver because the motor had one built in! After checking with Suzuki, I found out the "kick stand" was for working on the motor and NOT to be used when traveling. There was an adapter the works with the trolling motor. The service manager said it was for the headlights! When they redelivered the boat, it was not strapped down (contrary to federal and state requirements), no transom saver, and the trim tab and analog speedometer still didn't work. 6. Never again! Also, I never heard back from Lance after leaving him several messages.

Would give zero stars if could. Shady business who makes false promises they can't keep then won't…read moreown their mistakes. Wouldn't recommend.

One of my favorite dealerships. The staff is friendly and not overwhelmingly pushy like a lot of…read moreother places. They have a decent selection despite COVID related delays in shipment.

I reached out to Kyle about a 2015 Street Glide Special that had just popped into their inventory,…read moreand within hours, from 400 miles away - a deal was worked out! I rode my '17 street bob 400 miles on a cold Friday morning, and pulled in to see my new to me, beautiful, custom, Street Glide Special waiting for me to take home. Garret helped me around the store, I signed my paperwork and I was on my way. The ride was great! It was definitely an adjustment compared to the Street Bob/Dyna life I was living, but it was well worth it! I'll definitely take my business back there when I trade up again - but seriously, couldn't have been a better experience!

This shop quite literally stole my bike. Brought it in for some significant repairs and paid a…read moregreat deal up-front for them. Several times I called and they'd always say they were waiting on parts. This went on for a year before they stopped returning my calls, altogether. Was a 2003 Honda Shadow. Custom paint job and all. Really nice bike. It's gone now, and so is the money I paid for the repairs. Now they've closed shop. No clue what happened to my bike or my money. Not even worth the effort to sue over. Terrible people there. ​

Did a $2000 transaction with BJ Ongaro and he straight screwed me and didn't keep his literal…read morepromise. Bad business!

Ordered OEM Honda parts from them and one part was slightly damaged. Lori was very nice and got me…read morea new part immediately. I'm very impressed with this customer service that is hard to find these days. Thanks Lori and Cyclemax for the great service!

Not worth it. My Fiancé made an appointment (well in advance) to get some things replaced on his…read morebike. When he called, the guy said they have the parts and he was all set to come in on his scheduled appointment day. When the day of the appointment came we drove 30 minutes for the guy to say "I never ordered the parts so I can't help you today" even though we gave them a WEEK notice and they said they would have them. Please whatever you do just find somewhere else to service your motorcycle because this place is horrible.