RUN !!- don't walk away from this dealer!…read more Worst dealership experience ever (Rocky Mount) by far! After a lot of research on boats and prices, I purchased a Hurricane deck boat from them because they had the best price. That's the last good thing I can say, below are the reasons why: 1. Internal coordination is like the keystone cops. I live 3 1/2 hours away but I went there because they advertised the best deal. It took three scheduling tries to get to see the boat I wanted. The 1st time they called about an hour into my drive and said the boat hadn't been delivered from another office like they expected. The 2nd time they cancelled due to weather. The 3rd time the boat wasn't ready to be shown. I arrived around noon, and they had it apart and were just cleaning it up. Also, the motor was visibly damaged - but never mentioned in out discussions. Each trip was scheduled at least a week in advance. 2. The boat was supposed to have been water tested, clean, and full of gas when delivered. Delivery was supposed to be in the morning because of bad weather coming in the afternoon. I got a call saying they were going to be late as the boat wasn't cleaned up yet. When they delivered the boat, it was almost out of gas, and the boat speakers were broken from the power wash. The storm was coming in, and they drove the boat a short distance to my dock. I didn't have time to thoroughly check the boat. I did notice the boat was not strapped down to the trailer and wasn't delivered using a transom saver as promised by the service manager. 3. When I checked the boat the next day, I found the trim instrument didn't work, the ladders weren't working properly, the motor which was replaced didn't have the decals, the prop was dinged, AND the steering didn't work! When you turned right it went left and vice versa!! The drove it to the dock and never said a word about it - DANGEROUS!!! Obviously they did not do a water test on the boat. 4. They picked up the boat the next day and promised to fix the problems. I did ask them to put in a NMEA 2000 interface between the motor and the Simrad GPS. I also talked with their president, Lance Cherry, who said they would take care of everything. 5. The service manager does not know his products. He initially told me they could not interface the 2023 Suzuki motor with the Simrad, my motor was the wrong version. I told him he was wrong and about a week later he said he'd checked with Suzuki and gave me a very inflated price to do it. He also said the boat did not need a transom saver because the motor had one built in! After checking with Suzuki, I found out the "kick stand" was for working on the motor and NOT to be used when traveling. There was an adapter the works with the trolling motor. The service manager said it was for the headlights! When they redelivered the boat, it was not strapped down (contrary to federal and state requirements), no transom saver, and the trim tab and analog speedometer still didn't work. 6. Never again! Also, I never heard back from Lance after leaving him several messages.

Would give zero stars if could. Shady business who makes false promises they can't keep then won't…read moreown their mistakes. Wouldn't recommend.

Very responsive to a recent inquiry regarding a purchase. Good customer service and the young lady…read morewas very informed on the product. I would recommend.

So the tread on my VL1500LC was getting awfully thin on the rear tire. Well, thin is an…read moreunderstatement, I was basically riding on a "slick" tire by the time I got to Brewers, today. They had ONE tire in stock to fit my bike, and lo and behold, it was the exact tire that was on the bike. I asked if it would be an inconvenience to do an oil change and check the brakes while they had the bike in the shop and they added it to the work order. They said it would be about an hour before they could get it into the shop, this was around 10AM. 11AM rolled around and my bike was still sitting outside, but no worries, I was looking at all kinds of two wheeled eye candy all over the shop, imagining myself on that champagne colored Vulcan 1700 that was all chromed out with backrests for both driver and passenger (sigh). 11:30 rolled around and the service manager came to get me and take me to the back. My bike was on a lift and the oil was all drained out of it. The mechanic took a flashlight and showed me what the front brake pads looked like - maybe 1/4 of pad left - it was passable. Then he showed me the rear by holding a mirror to the underside of the rotor and shining the flashlight on it - the inside of the rotor was looking chewed up and there was no lining left on that rear interior brake pad. Anyhow, they didn't have the brakes in stock (they're not a Suzuki dealer) and had to order them, so I wouldn't be able to get the brakes done for a week. They asked if it would be my preference to have the tire done the same time the brakes are done, that it would save me a little money. I ran my hand on the rear tire and said "no, I'd just as soon have that rear tire replaced before I take the bike home" and they reiterated it would cost more to do the brakes and the tire separately, but I insisted on getting the tire done anyway (my bride was getting very nervous about me riding on a "slick"). I got to the counter and the parts guy was making already phone calls to see if there was any place locally that might have my pads so they could still do the job today, but no luck. An hour or so later, my bike was ready to roll (well, it still needed brakes). I paid my bill (prepaid for the brakes that were ordered) and everything was as I expected. I didn't feel like I'd been taken advantage of either. Wow, did it feel different having a new sneaker on the back. I was advised to not use my rear brake if I didn't have to and to park it 'till I could bring it back. See you guys next week! My only (minor) complaint - if it's going to be an hour and a half to get it in the shop, just tell me an hour and a half instead of an hour.

I had the Annual service on my 03 Road King…read more Well worth it My bike hasn't felt this good in years Brakes clutch even the kickstand all smooth Glad to have them nearby

Local. Reasonable. Great service! Hands down would much rather keep a local small business in…read morebusiness. They will always have mine when and if my bike needs work. Thanks Mike.

Transaction went very smooth. Bought a Harley Davidson Topper! A+++ Customer Service and Great…read moreProduct. Would do business with them again anytime. Bought online through website.

Avoid this place. They advertise great deals on their site and then tack on so many fees that the…read moreprice has doubled by the time you get the real cash price. They as told that there are $2500 in fees for freight and assembly on an atv. They also will use any slime ball sales tactic you've ever heard of to try and push a sale. I absolutely would not trust these people, they'll screw you at any opportunity.

I just wanted to thank several member of Capital Powersports for a very impressive visit last week…read more First off Keagen in Sales is extremely helpful , friendly and informative. Even knowing that I was simply in there for service work. He's got a lot of passion for his job and motorcycles in general and it truly shows. I will be back to him when it's time for my next bike... I also would like to thank Service Manager Mason for his friendliness and great communication during my service visit. He made me right at home and kept me apprised of the status of the work. I normally go to TPS Raleigh because it's much closer to me since I live in Holly Springs. But this is likely my new go to spot for work on both of my bikes. Lastly, I wanted to call out Dan in the Service Department. He worked fast and efficiently. He even came out to talk to me directly about questions he had about whether I wanted my service interval reminders reset. Super nice guy and very pleasant to talk to. Overall I had a very nice visit. I understand the location is expanding. Tripling in size even ! I guess the only hold up to that (as I understand) is possibly the town of Wake Forest... Here's a thought. Instead of expanding or adding to the motorcycle stores in the Northern most side of Wake County, how about looking at expanding in South Wake ? :) I say that in the nicest yet most selfish way. But seriously, we really could use a location in Apex , Cary, Holly Springs or wherever. How about off Hwy 64? I just had to put this out there because there is so much potential on "my side of town". All the riders in the Southern part of Wake Co would appreciate it ! Anyway, keep up the great work ! I'll be back again !