The clerk was super rude to my friend who was an active duty member. I just hope that he doesn't…read moretreat everybody like that but I don't recommend this place because of their behavior.

Very easy to order and I got a discount too The store is located in a quaint place reminded me of…read moreauto part stores around Colorado Springs

Came here for a harder part to find, Justin was absolutely more than helpful, he helped me find the…read morepart using google lens! Completely went out of his way and used outside resources to get the job done! Above and beyond service here.

Well .... Since i am the first to review this location i am going to be fair and talk about general…read morethings. Customer service is actually very good. No attitudes, they acknowledge you if you are there, and the employees seem to get along and it appears they like what they do. The Facility itself is very clean and looks as though they just opened their doors, even though they have been here for years. They have a large selection of all-things automotive. It is very interesting to me that they are less than a quarter mile from their competitor. They have an up on them because their parking lot is easier to pull in and out of. Warranty on parts are standard. If you do not have a receipt, your purchase should be logged into the computer under your phone number. Unfortunately, i purchased a battery from another location of Auto Zone and they couldnt find it in the computer?!? I have a feeling i was a victim of some sort of warranty claim manipulation at the other location. Now that i know how their proceedures work, be sure they ask for your phone number so your purchases are logged!!! All in all this place is a slid 4 stars... Cheerio!

I'm embarrassed that I did not come on here immediately after my experience and praise those who…read moreliterally saved me major aggravation.. That's what I do; Yelp and google review the good and bad in my life. And for some reason, this one slipped through the cracks, and for that I profusely apologize. It was about 3 weeks ago and I had been driving around for a week with a headlight out. Not a huge deal, except my husband was out of town, I already had received one warning from a cop, and I had no clue how to do it myself. Bright and early I drove to my usual auto parts store -- which is NOT this one. Mine is just down the road, however. It was right at opening, raining, and I was hoping if I paid someone they would do it for me. I knew I had a crisp $20 in my wallet. I entered the OTHER store; 4 guys were at the counter, talking, drinking coffee. I explained I needed help with picking out a bulb (I had no clue), and would be be willing to pay to have someone install it. There were no other customers in the shop. The four of them got quiet. One looked out the front and said, "Is it the Subaru?" "Yes," I replied. Hem, haw, stammer stammer... "Well, we don't really..." That's all I needed to hear. Obviously not one of these 4 big strong men wanted to get their hands dirty in the rain. I turned to leave. One guy spoke up. "Well, let me..." I snapped back, "You just said you couldn't/won't do it," and I left. What to do, what to do? Then I remembered the fairly newer place, Auto Zone, down in the old Acme building. I'll sum up, and I kick myself daily for forgetting the names of the two amazing people who literally did everything for me at this location. One was a crisply dressed uniformed manager, a female, sharp as a tack. Her assistant -- whose name may have been Kyle -- was equally impressive. They did not hesitate. While she assisted me in selecting the right bulbs, he went out to my car and assessed what tools were needed. This was not an easy job. I have a 21-year-old car. Bulb replacement is not easy. The two of them worked side by side replacing both bulbs, and refused payment for the installation. And remember -- it was raining. And that, OTHER PLACE, is called customer service. Although I did immediately fill out the survey at the bottom of my receipt and named these two by name, I failed to take this extra step in getting my story out to the public. I am so very sorry. I wept on the way home for the state of the world, for my relief at getting this done, and for knowing that good people still exist on this planet.

This please save my life, my truck was really bad and I have the pressure of meet this sr his name…read moreis Greg I owe him a lot thank you guys...! they are the best team I never meet !!!!

I had an oil leak and not sure where it was coming from. I made an appointment, and the car was…read morelooked at that day. The gentlemen reviewed where my leak was coming from and that my car needed to go to Ford. I offered him money for taken the time to look at my car and he said no Thank you. Excellent service and I would give ten stars if I could. I will definitely be back!

I have come here twice and both times i have received excellent service. The staff is friendly,…read morefast and prices are fair.

I banged up my Toyota 4Runner and, unlike the last time I had an accident many years ago, the…read moreinsurance company did not tell me where to take it and left me to figure it out for myself. After seeing countless great reviews about Jim's and factoring in that it was relatively close to me, I selected them to do the repair and I was super glad that I did. The countless 5star reviews were very well deserved as they could not have been better to work with and did an amazing job getting my car back to 'good as new'. They went above and beyond by not only doing an amazing job on the repairs, but keeping me in the loop every step of the way. They even went as far as to advocate for me in convincing the insurance company that the junkyard parts they wanted him to use were not good enough and got them to approve new ones instead. That is what I call customer service! Even if you are not local, these guys are the real deal and worth going g out of your way to use them. I sincerely hope I do not need a body shop anytime soon, but, if I do, this is surely where I am going! Thank you Jim's for taking such good care of me and my vehicle!!!! If there was a sixth star, I would give it to you guys!

Great operation. Trustworthy! Since 1996 my go to mechanic. John at the front desk keeps it real.read more

I have been going here for years. Great staff follow on fb and Instagram Poast new vehicles that…read morecame into yard listed there. The owner a woman in a 90 percent business run by men. SHE KILLS IT! She is a pillar in the community, supports Police, fireman, Veterans, and more. Has a NO KILL shelter for animals. I'm sure there is more but that's all I know. I have sold cars to her Great no hassle boom done. Heading there this week for a few things. campers, jet skis lawnmowers, motorcycles, boats 5 starts!!

Saw an ad on Facebook marketplace for a 1993 prelude, I called and they told me they didn't have…read moreit. Right off the bat the vibes were not good. We wanted to go check out the junkyard anyway after driving an hour & a half away we got there and saw the car we wanted so we went to ask for parts. Everything was going good until the staff yelled at us to "get the fuck out" because we grabbed the rearview mirror. Will not be coming back!

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

Bobby G is a diamond in the rough. I needed help when my brake pads and rotor were making smoke…read morewhile driving, and he helped in ways I think more should learn from. He didn't over sell me on parts I didn't need, he was direct, helpful, had the part I needed available to me within 12hrs. He shared his own experience to prove he was truthful, and I could tell he only wanted to help those who can't help themselves. More businesses should spot people like him, and give the recognition they deserve. Bobby G, my man, thanks again!

Came here at 7:41am on April 26th they say they open at 7:30 don't bother wasting your time, not…read moreeven a person in the store even getting ready to open jt, I come back 10 minutes later and there's two people there now but even when I walk in not even a hey how are you doing. Even had to do self checkout because the two people working were busy talking, avoid this store