I had a dining room chair with a broken seat board underneath the cushion. I first took it to a…read moregeneral repair place and was quoted $85. I took to Enrique who quoted $50. He got it done in less than 24 hours.

They did a fantastic job on my grandmothers rocking chair. It was over 100 years old, I was a…read morelittle worried but it looks perfect!

Their website stated that they have fabric home theater seating rated for 400lbs, however, when I…read morestopped in the store the sales lady stated that the best built seating that they have is rated for 250 - 300lbs. Quality furniture is not made for 400lbs. when I asked her for the highest quality fabric recliner that they sell she showed me a low back italian leather sectional stating how much better leather is and that I truly do not want fabric as fabric wears out quickly and is poor quality. This is when I left and looked on the internet for a store that could order me the 400lb theater seating that I am looking for.

Interior designer Mary Heet was a great help to us as we explored possibilities for living room…read morefurniture and decided on fabrics. She took the stress out of what could have been a very stressful task! We've always had success at PTS Furniture, and this time was no exception.

Great spot! Stopped in here because it's within a half mile of my office with a tiny tiny start of…read morea tear in my drivers seat on a seam. Another place basically told me the job was too small. I walked in and the owner's son said they don't do auto upholstery but walked out with his dad anyways and took a look. After all was said and done he stitched it up on the spot for me and I drove away. Great experience, I'll be back with my bedroom's leather chair that needs a new cushion for sure.

For those looking for excellent workmanship Fosso's Upholstery is the place to go. I could not be…read moremore pleased with their service and expertise. The finished product is even better than the original. Mario and his staff are excellent , pleasant and helpful. If you are looking for quality you will be more than happy. Thank you.

Poly and Bark has been amazing to me, especially the Director of Customer Service, Jessica. They…read morehave treated me so well as a customer. The only issue I have had has been with the delivery company. I have had a nightmare experience in getting my couch delivered. The first delivery team damaged the beautiful wood frame on my couch and Poly and Bark didn't even hesitate to order me a replacement. Since then the delivery company has two created issues with delivery and I still don't actually have my replacement couch. But that is no fault of Poly and Bark. Jessica has gone above and beyond, working with me directly to ensure I have a good customer experience. She and I spoke on the phone at Greta lengths to ensure we were on the same page and team. She made sure I was able to contact her whenever I needed her and she was always swift to respond. Nothing that has gone wrong is the fault of Poly and Bark, and yet they have been the only ones in this process who have done everything in their power to make it right. Jessica has given up part of her weekends and evenings in an effort to make sure I get the highest quality white glove delivery. There is a three hours time difference as I am in Seattle. So often Jessica has been in communication with me at 10 or 11pm her time. She made sure my replacement couch was inspected a second time and insisted on a lot of quality assurance from the delivery company. I highly recommend Poky and Bark because honestly it's the most comfortable sofa I've ever had. I got the Zyon with the extra wide chaise and it's been the best nap spot of my life. And my cats favorite new place to cuddle. In sum, the furniture is great quality, the customer service has been excellent and only the delivery experience has been rough, due to no fault of Poly and Bark. My experience is an outlier. If you order from them, trust that you'll have an experience you are happy with.

The chair looks like the pictures. Not super comfortable but not misleading…read more I initially had a weird experience with customer service regarding a price adjustment and some confusing information about their return policy. However, after posting my original review, the owner reached out personally, apologized for the experience, and immediately issued a refund to honor the sale price. I really appreciate him taking the time to address my concerns and make things right.

I can't say enough about how WDC Appliances was there for us when we ordered a new refrigerator…read morethat wouldn't be off the manufacturing line for a month. Which was fine. In the meantime, our old fridge just coincidentally went out--with no place to store its contents. So I called WDC on a Friday, after 5:00PM no less, and in the age of "no one ever anwers" David took the call, changed my order, and had a new refrigerator installed by the next business day. I can't thank them enough for being there. Installers did a great job, too. So they get 5 stars from me.

1 STAR -- Extremely disappointing experience with WDC Moorpark and Thermador…read more I am extremely disappointed with my experience purchasing a high-end Thermador appliance package from WDC Moorpark. When you spend a significant amount of money on a premium appliance package, you expect not only quality products but also good customer service and support when something goes wrong. Unfortunately, that has not been my experience. The sales experience During the sales process, everything was great. The sales experience was professional, helpful, and made me feel confident about making such a large purchase. We ultimately decided to go with a Thermador package because we believed we were purchasing a premium product from a reputable retailer. Unfortunately, the customer service experience changed completely once there was a problem. Thermador hood failed in less than 15 days One of the Thermador appliances, the hood, stopped working when it was less than 15 days old. This was not an older appliance that had been used for years. This was a practically brand-new, expensive appliance that failed almost immediately after installation. I contacted WDC/Thermador expecting that, given how new the unit was, they would stand behind the purchase and replace the defective unit. Instead, I was offered a repair/part replacement. I explained that I did not feel comfortable keeping a brand-new, expensive appliance that had already failed within the first couple of weeks. My expectation was that a unit this new would be replaced rather than repaired. What was most disappointing What really upset me was not simply that the appliance failed. Defective products can happen. What matters is how a company treats its customer afterward. After spending a substantial amount of money on a complete premium appliance package, I felt that once the sale was completed, I was no longer being treated with the same level of attention and service that I received during the sales process. Despite the hood being less than 15 days old, my request for a replacement was not honored. I was left having to push for a resolution rather than feeling that WDC/Thermador was proactively trying to make the situation right. For a premium appliance purchase, this is simply not the level of customer service I expected. I did not expect a brand-new Thermador appliance to fail. But I especially did not expect that, when it did, I would have to argue for a reasonable resolution. WDC Moorpark made the purchasing experience feel premium. Unfortunately, the post-sale customer service did not. If you are considering spending a significant amount of money on appliances here, I strongly recommend asking exactly what happens if an appliance fails immediately after installation and what the replacement policy is for a brand-new defective unit. For me, the way this situation was handled has completely changed my opinion of both the retailer and the Thermador brand. Very disappointing experience. I expected much better after making such a substantial purchase.

Long overdue review, been 10 years in the making. I lucked out big time when it came to getting…read moreinsurance. I had just moved from NorCal to SoCal and needed a new provider. I asked my coworkers and a bunch said, go next door, a lot of us are with Roger Lewis. It started off as just being convenient (I buy cars way too often) but after just a few dealings I was very impressed with how well this outfit is run. Most of my dealings are with Cari Kirk, but the whole team is pretty phenomenal, they've handled a TON of car purchases and when I bought my condo they were my go to for HOA insurance. I was with Roger Lewis for 10 years and if it weren't for a move to Colorado, I'd still be with them, kind, courteous, knowledgeable, great rates and responsive, what more could you ask for.

Great service and a fun staff. Very competitive rates. I've been with them for about 2 years now…read more :-)

Thank you, thank you, thank you Allyson Straus owner of R.F. Shaw Interiors…read more Today, I went into R.F. Shaw Upholstery to pick up five chairs that I had reupholstered. I was so happy to find that my vintage chairs looked even better than I imagined. From the beginning of this project R.F. Shaw Interiors were above and beyond professional, creative, accommodating and helped me design the look that I was desiring. (Very fair prices as well.) Now, I know why many local home decor stores use R.F. Shaw Interiors. If you're like me and want the job done to perfection along with genuine customer service, I highly recommend R.F. Shaw Upholstery. Couldn't be happier with my reupholtstered vintage chairs. In fact, they did such a great job that I've decided to bring in eight more chairs! Looking forward to hanging out in their amazing show room again. The sky is the limit when it comes to the available fabrics for customers to choose from. Thanks again, R.F. Shaw Upholstery.

I had my living room curtains replaced over the summer, and all I can say is that it was everything…read moreI hoped for! It was an overall pleasant experience from the first meeting with Anna Alicia to the delivery and installation day. She was very patient in working within my budget. Carlos, (I hope I got his name right) handled the installation meticulously, and both he and Anna Alicia did an excellent job! I would definitely use them again!

If you're looking to buy a mattress, I would highly recommend visiting ACE Mattress and working…read morewith Larry. He will go above and beyond to ensure that you are completely satisfied with your purchase, and you can rest easy knowing that you made the right choice. His expertise, commitment to customer satisfaction, and friendly demeanor make him one of the best in the business. If you're in the market for a new mattress, you won't lose any sleep after working with Larry and ACE Mattress.

I will always take reasponsibilty for purchasing a very over priced bed and adjustable base! But…read morethe bed was delivered without an appointment the day after i retrurned home! I went back to all our text conversations and i had not finalized the purchase or the price of the base. The base that was delivered was the base i had originally had a problem with the price. I was told about how great the warranty was and that's why it was more. I asked him to find another base and i did not think i needed such an expensive base (our text messages reflect everything i am saying). I felt like there was nothing i could do at that point of delivery! I have liked the bed and what did i know about bases, so there was no problem (April 2023). I called on Saturday July 29th. I was totally shocked with his behavior when i tried to speak to him about the purchase! He became very loud, obnoxious reciting how the deal went down. It took me a little while to shut him up as i was not dealing with his juvenile behavior. In the end i told him i liked the bed. I have done a lot of transactions on my own as a woman and never dealt with such bad behavior. He can be as loud as he wants, it does not change how the deal went down! Before Saturday i probably would refer him clients, my sister asked about my new bed because they are looking at king size mattress. Women i hate to say this, but bring a man and make sure he knows all the details from purchase to delivery! I have enough experience in business, to realize he was acting like a bully and that kind of behavior does not belong in any business.