Ate there earlier tonight 09/18/2026. It took a little longer to get our food which I was not upset about, waiting patiently and then General Manager Keith, another manager Annalisa stopped by my table and said they were going to cover the cost of mine and my daughter's meals along with a pizookie. That was amazing and they were so apologetic and friendly. I do not know many restaurants that would do so much for their customers and I did not even complain. They just showed up and made mine and my daughter's evening. Thank you for being amazing with great customer service. Our waitress Haley was awesome, so friendly and the food was excellent. Now that is old school customer service, rock solid. Will definitely be back for sure. Have a rockin blessed one - loyal customer - this was at the 290 in Cypress location just so they get the credit. Come on out you will not be disappointed read more

After a night out, a friend and I decided to grab a bite to eat at BJs! I ended up getting the Shrimp Scampi and my friend the Atlantic Salmon. The parking lot is pretty crowded due to the club next door so beware that parking may be limited if you go late at night. It's a pretty casual place, similar to a Chilis. Anywho, the shrimp scampi was okay. It was a tad dry and I was not a fan of the type of pasta that was used. Pros: there were plenty of shrimp in the pasta, but I wish the tails were removed as I had to peel them. The flavor was nice but I probably would have stuck to the salmon. Our waiter was amazing and very knowledgeable of the menu as we did have a few questions about substitutions. Overall, I would definitely go back and try another dish. read more

BJ's Restaurant & Brewhouse - Shrimp Scampi Pasta - New American Near Me - Houston, Texas

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Leisurely lunch and matched up with the right server who had a sense of humor match ours. Tried a seasonal drink, this candy corn like creamsicle number and found it to sweet and cloying for my taste. Pivoted to a black cherry crafted soda and truly enjoyed it. Opted for the tavern style pizzas and found them truly enjoyable. Thin, crisp crust, full of toppings. Better experience than at most chains. read more

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For a solid affordable meal for everyone, BJ's is the right choice. They've got an expansive menu with both healthy and classic options. This location is pretty big but when I stopped in, it was mostly empty. The staff was really attentive, especially Giovanni behind the bar (he was great) Some of the flavors could use a little improvement like in my salmon dish, but the Pazookie is always a great staple. Happy hour has a good deal on both of drinks and food running Monday through Friday from 4 to 7 PM. They've also got a special on some entrées where you get an entrée and dessert for only $13. read more

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Looking for a deep dish pizza absolutely loaded with toppings? BJs special. Our new favorite pizza place. Excellent flavor. Great service

Let me tell you guys how amazing the night Manager Alejandra is and her amazing team Alexa, Andrea and Jasmine are . Very warm and prompt with problem solving . I appreciate the understanding when an issue arose with my order . And the action behind it. If you're hungry and in search of old school customer service spend your money here ! You won't regret it . And , the food is always very good and consistently good . read more

On this occasion my husband, brother and I came in around 6pm and was greeted by our serve Jasmine who was very pleasant and friendly. She was very polite, attentive and brought out our order out correctly. We enjoyed our time and conversation with Jasmine read more

Seems like I come here a lot. Service is very good, lunch specials pricing is quite reasonable and the vibe is comfortable. read more

BJ's Restaurant & Brewhouse - Pizookie dessert included with the lunch special, unfortunately... - New American Near Me - Houston, Texas

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Amazing service LayLay gave us to exceptional service she was very attentive and the food was soooo sooo sooo good! Props to the night cooks as well. She served us exactly what we needed and we were so pleased with our service and as a manager myself I believe she did an amazing job and we will be back soon, thankyou queen you did amazing ! 5 star service definitely look into coming here for your next date night ! read more

Seating was immediate and waitress was very knowledgeable about all the food. Gave us first timers good information about the menu. read more

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we were looking for a lunch place near Willowbrook Mall and online reviews said BJs was a good place. Online the menu looked good and they had a lunch deal so decided to check it out. we ordered the lunch hamburger as well as the lunch strawberry fields salad. the hamburger came with fries, was a good portion and tasted good. the salad came with a huge piece of chicken and a sprinkle of pecans, blue cheese and strawberries. it was also a good portion and tasted good it was our first time at BJs and overall it was quick and good service in a nice ambiance with good food. read more

BJ's Restaurant & Brewhouse - Strawberry Fields Salad With Chicken - New American Near Me - Houston, Texas

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We went in on a Friday at 11:30 a.m. for lunch. It wasn't busy and we were greeted quickly at our table. They have a great lunch special menu. For $13 I had a wedge salad, mini BJ's Special pizza and it came with a mini Pizookie but I upgraded to the Valentine's special which was $4 more. The wedge was a lunch portion and was fresh. I love this pizza and have had it many times because it tastes so great. This time did not disappoint. The Valentine special Pizookie was good but probably not my favorite that I've had there. All in all we enjoyed our lunch, food and the service. read more

BJ's Restaurant & Brewhouse - Valentine's Pizookie - New American Near Me - Houston, Texas

I've been here a few times and it's mid every time. The last time I stopped in was for pie day. It was not crowded at all. The bar was full and there was only one bartender running around trying to help everyone. The bartender was doing the best she could. I started off with the honey sriracha brussles sprouts. 10/10. Those are always a hit. They were cooked perfectly with and topped the sweet sriracha crema. The crema really takes them to the next level. I ordered a mini pepperoni for pie day only to be overcharged for it. It should have been 3.14 and it was $7. I was in a rush and didn't notice until I got home. The pizza at BJ's need to be revamped. They are always 2/10. They aren't anything special. See photo. Overall. I'll prob just keep coming back for the beer. read more

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This place is conveniently located relative to the place I'm staying for work, and I was impressed. I sat at the bar and was treated very well. The food was good, and the bartender was attentive. I like the vibe, the music is prevalent, but not overpowering. The lights soft but not dim. I'll be back over the next couple of weeks. read more

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Food was delicious service was awesome our server dani was so kind and very attentive, and the music was great whoever was on aux deserves a raise read more

We came in excited for the cinnamon roll pizookie but they had run out:( . The strawberry pizookie was my favorite. The drink was pretty good but it was mostly ice. The vibe in there was chill and welcoming. Our server was very nice. read more

BJ's Restaurant & Brewhouse - Pizookie Trio: cookies n cream, strawberry shortcake, hot fudge brownie - New American Near Me - Houston, Texas

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They don't brew here, but they do ship their brew in. The food is okay. The scenery has changed to being EBT Community heavy (if you know what I mean), so we go to the one in Cypress now. The basketball-loving community ruined this like they ruin everything. Service was always good though, but it wasn't good enough for us to keep going here. Way too dirty in Willowbrook area now. read more

This salad was an absolute nightmare. The lettuce was bruised all over, like they dug it out of the trash. They tried to hide it too, as if throwing in a few random toppings could cover up how gross and wilted it was. Seriously, it looked like they just chopped up half a heart of lettuce and threw a handful of random fixings on the side. I can't believe they served this. Total waste of money. Edit: Manager has not responded back its all just horse radish if you will.... Run while you can!! read more

BJ's Restaurant & Brewhouse - House Wedge Salad - New American Near Me - Houston, Texas

Friendly service. My wife and i enjoyed the cheese pizza and santa fe salad (which was big enough to share). BJ IPAs were a bit weak on the bitterness/hops, but still good. read more

Came in on a busy Friday night with a party of 10, Cliff the manager and Josh the server were so attentive and really made our experience great even with the struggle of us ladies! Love this location :) read more

BJ's Restaurant & Brewhouse - New American Near Me - Houston, Texas

The food was genuinely great, but the customer service was extremely disappointing. The restaurant wasn't busy when we arrived, and we were seated quickly, so we expected a smooth experience. Instead, we waited about 30 minutes without anyone taking our drink or meal order, even as several tables that arrived after us were helped right away. When we finally flagged down a server, we ordered everything at once--two beers, an appetizer, and two entrées. It took another 30 minutes just to receive the beers. Then, shortly after the drinks arrived, both the appetizer and entrées were brought out at the same time, defeating the purpose of ordering an app at all. Our waitress did make an effort to recover the situation, but the overall service was still unacceptable. Great food can't make up for such poor attention and long delays. read more

Waited over 40 min to get 3 mini Pazooki's saw two other tables have their whole meal and get theirs before hours then when we received it, they were rockhard. Once we told our server, we got a fresh one, but had the wrong flavors. Then was proceeded to be told that the bill will be taken care of or get a hefty discount with that never happening. I left my AirPods there on accident tracked them back, found out the busser had it then started acting that he didn't have it and tried to runoff with them when i literally tracked them to him. The hostess also called him out for acting that he never had them. read more

Food was amazing! Service was top tier, our server Dani was very helpful and humorous! Would recommend

Great food!!! I enjoyed the soup and sour dough bread bowl with broccoli and cheese soup. Maria was an amazing server. Cliff was an awesome manager. We had a great experience. read more

BJ's Restaurant & Brewhouse - Soup and Bread Bowl - New American Near Me - Houston, Texas

Charmonique and team are absolutely outstanding!!! They were the best part of our day today. So grateful. Efficient, clean restaurant and great food! read more

We were there for Lunch, I had the Ahi Tuna Salad which was Great. Our Server Jenna was friendly and prompt. Ambiance was open and inviting.

### Unprofessional and Unhelpful Host My recent visit to BJ's was extremely disappointing because of the unprofessional behavior of the host. I was asked by management to come in and speak with either Erick or Jacob, but when I arrived, the host, a woman in her 30s, completely dismissed me. She told me the managers were in a meeting, but her tone suggested she was not being truthful. I have shown up TWICE now and spoke to this SAME HOST who sat me down for almost 25 minutes and said she had gone to tell a manager I was there and no manager after 25 minutes came to speak with me so I walked out. Regardless, her job is to inform the managers that a guest is there to see them, especially since they were the ones who told me to come in. Instead of doing so, she refused my request to speak with them and told me to call her directly--as if she had the authority to handle a managerial matter. This kind of dismissive and unhelpful attitude is unacceptable and shows a clear lack of respect for guests. read more

Online reservations for booth asked at front desk , sent to right side where no one was seated and a table , explained we asked for a booth nicely , went back to front desk both menu person and at desk acted sour and went to very back at small booth passing 7 big booths, there was not many people in the place at 5:00pm , but waiter was great read more

On Sunday, August 24, 2025 a group of approximately 20 members of my church dined at the Willowbrook location. Our server was Danny and her husband assisted her. We were treated like family. She attended to us with personable and professional care. On Thursday, I took my best friend from Los Angeles to the resturant, and, again, Danny was our server. She clicked really well with my out of town guest and we had a very enjoyable eating experience. read more

Absolutely HORRIBLE service! Walked in at 2:56 pm on 1/19/26 and sat in the bar area for happy hour at 3:00 pm. No one ever bothered to come greet us or wait on us. We were completely ignored. I went to hostess stand and informed a female with straight black hair. lip piercings also a dermal piercing that no one has been to our table. The hostess stated that she would let Chris the bartender know that we are waiting to be served and walked me back to the table with silverware roll ups. As she walked away from our table, my daughter witnessed her roll her eyes and mumble cuss words to herself. She walked behind the bar to inform Chris that we were waiting and then she walked back to the host stand. Chris never came. We watched him go to other tables and also walk to the back of the restaurant. Never even bothered to come by and state that he'd be with us momentarily or ask another server to get our drink order. I know for a solid fact that this is NOT BJ's standard of service as I was a training server for the company back in the early 2000's for approximately five years. I'm so disappointed with our experience today and it's obvious that a sense of urgency is not up to par. We made the decision to leave and take our money elsewhere. read more

5 Stars for service, food, and atmosphere. Here's why: I have been here before and this last time knocked my socks off! Cliff was super friendly and answered my endless questions about how the food was made etc. He gave the BEST recommendations and took the time to explain why. As a teacher and food lover, it was so interesting and just added to the experience. I heard another table ordering the Strawberry Dream drink with Sparkling water and decide to try it out -- did not disappoint!!! New favorite! The poke appetizer really hit the spot and I was shocked to really love the S'mores Pazookie (I don't normally like s'mores stuff) We did not have a reservation, but our party of three were seated, ordered, ate, and on our way in just over an hour. Thank you BJ's! read more

It is located on the corner of 1960 and 249 on edge of mall parking lot. so getting to the restaurant was a little challenging because of the parking lots to other restaurants don't all let you pass through. I had to get to the exit of the mall and than I found the entrance to Whiskey River bar and BJs is next door. Once I arrived and we walked in at 12:30 on Sat for lunch and the place was about half empty, average noise and plenty of staff. We were greeted quickly and waiter arrived to take our drink orders and offer starters. Our waiter was new and stated it was his 2nd day but we didn't have any major issues with service or our food. Just a bit slow but we were not in a hurry so it didn't matter really. I had the bacon guacamole deluxe burger and it was excellent a must try if you like bacon, chipotle and jalapeños. My GF had the clam chowder and mozzarella salad...very good also. We had dessert and tried the caramel pizookie and it was really really good I suggest you try. We order 1 and shared as it was big enough for 2. Plenty of parking and tables and a large menu with a lot of choices. We will return for sure! One side not that is cool in my opinion as I have seen and used at some other restaurants. They still have QR code menu as an option. But the other thing that is really cool is pay on your phone option. Bill comes with QR code and it was quick and easy to pay no giving card to waiter and waiting. Great option. read more

BJ's Restaurant & Brewhouse - View as you walk in and get greeted. - New American Near Me - Houston, Texas

Our Server Makayla was AWESOME! Service was super fast and she's so sweet! It was chill for our family dinner. We love coming in and enjoying ou family dinner read more

BJ's Restaurant & Brewhouse - Left overs - New American Near Me - Houston, Texas

Was not too busy when I went. Our server was lovely and attentive. We ordered the Prime Rib special ($29.99, only weekends) with loaded baked potato and broccoli. The Prime Rib special is 15-oz Prime Rib served with au jus sauce, horseradish, choice of two sides, choice of soup or salad, and choice of Pizookie. The prime rib was cooked perfectly as a medium rare. However, it was not all that tender. The loaded baked potato was delicious and soft. To top it all off, the sea-salt caramel pizookie was a melt in your mouth experience. Overall, I'd come back because the special was worth it. read more

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Daniel (Dani) was a great waiter! Very knowledgeable and open about the menu and helped us decide on what to get from the menu. Definitely coming back and asking for her again! read more

Came here for dinner with some friends and as always the food never disappoints. Such yummy dishes which are tagged in the pictures. Not pictured are the friend mac and cheese balls which were absolutely delicious and highly recommended. Our server was great and funny, though I didn't get his name. He did forget a few things at times like my sauce and our utensils, but his attitude was very friendly and welcoming that we didn't mind. He of course eventually brought things after another reminder. The restaurant was busy and loud but that's expected for a Saturday night. Service was quick and our food came out all together. read more

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Taylor was an awesome server. Friendly prompt. Awesome. Wish they all could be so enthusiastic .

Our server Dani was amazing!! She is so sweet and she brought our food out quickly and recommended lots of great items for us!!

These items were my favorites! Perfect & perfect! The service was amazing (s/o to Jason). Butttt you might have to wait a little while to be seated if they are busy. One thing I do WISH is that they'd take care of the bathrooms better! I feel that would make the experience way better. read more

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Never had a bad experience at a BJ's before but the broccoli cheddar soup tasted like there was nacho cheese from a can used in it along with parsley that doesn't go with it. The waitress also put the order in wrong so got a wedge salad and bad broccoli cheddar soup that I didn't finish because of how bad it tasted for about $20 read more