My husband and I had such a lovely experience at BJ's. I would especially like to recognize Kiki, who was just the sweetest young lady. She was very polite, welcoming, and had such a pleasant smile. We had a little conversation with her, and she was so warm and respectful. It really made us feel welcomed and appreciated. It is always nice to see young people who are so kind and courteous. Kiki is a wonderful employee and should be very proud of herself. We certainly appreciated her kindness and wanted to make sure she received the recognition she deserves read more

Dropped by here for lunch the other day. The place looked great, very clean and modern. We were seated right away and our server brought water and took a drink order. I ordered a fried chicken sandwich. It was quite tasty with all you can eat fries. They gave a large portion of fries so I had no need for more. The sandwich was good, bread tasted fresh and coleslaw and the pickles made a nice sandwich. On Wednesday all of the burgers were discounted, which made a nice touch. Overall I was happy with my meal and would go back. read more

The food was good and what you'd expect from BJ's. The pizza and nachos were excellent! The margarita flight was just okay. Some of the drinks tasted like they had a good amount of alcohol, while others tasted mostly like juice, so there wasn't much consistency, especially for the price. Customer service was great, Our waiter was so kind which definitely made the experience better. The biggest downside was the wait for our food. We waited over 40 minutes for just a pizza and nachos, which seemed like a long time for what we ordered. This location can get VERY busy, especially on summer weekends so I would definitely keep that in mind when visiting. A lot of people in the comments mention wait time but this is common here. read more

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Another great beer dinner! We've attended the past couple of years and have highly recommended it to family & friends. The main host of this event is Reuben and he ALWAYS does a spectacular job. He's absolutely awesome. I wasn't a beer drinker but since we've been going to these quarterly beer dinners, we've learned a lot about different types of beers and pairing that I now enjoy and have a greater appreciation of them. The other employees that helped like Nove, Dom & Claire really added to the warm and fun atmosphere. It's always a good time! And the chef Tino makes delicious dishes every time. This event is well worth it. read more

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We are back and excited! We even brought the kid to introduce her to the pazookie lifestyle! I like the music play list today! It's a good vibe not to fast not to slow.... I can't wait for my jalapeño burger, to be followed by the pazookie trio! read more

BJ's Restaurant & Brewhouse - My smoking hot wife! No longer hangry - Breweries Near Me - Carlsbad, California

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While service has stepped up. Silverware wrapped in black cloth napkins. Napkins are dirty, three different napkins to get a semi clean one. read more

Beautiful place, and Gary took great care of us. My friend that I had lunch with is very particular and he accommodated all her requests. He gave us great customer service. The food was really good. If I had to ding it for anything, it would be that the bathroom was a little bit archaic. It actually looked rusted in spots. read more

We were told the wait time would be about 10 to 15 minutes, but we waited maybe 5. Audrey was our server. Attentive. Polite. Great sense of humor. When my husband got his dr pepper looked boring compared to my daughter's blue raspberry candy and my Dubai chocolate martini, she brought him cherries to add so he didn't feel left out. The food and drinks took some time to get to the table but everything came hot, so it was the back of house that was taking some time, not her. Dubai chocolate martini was great, not too sweet. Calamari was bland and had no taste. Needed some type of flavor or maybe more salt. Rib eye steak was cooked exactly as I asked. Jambalaya had great flavor We finished it with a trio pizookie. Cookies were nice and warm. We ordered the strawberry, a salted caramel and a Dubai chocolate pizookie. Dubai chocolate was a little too sweet for our liking. Salted caramel was perfect. The strawberry must have been good cause my husband didn't share - then began eating mine. read more

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HORRIBLE SERVICE, UNPROFESSIONAL STAFF, AND TERRIBLE MANAGEMENT -- AVOID THIS LOCATION! Our experience at BJ's Restaurant & Brewhouse in Carlsbad was absolutely ridiculous from beginning to end. I have never felt so unwelcome at a restaurant. We made a reservation for 6:00 PM, expecting the restaurant to be busy. We arrived at 5:30 PM, checked in, and noticed the restaurant was practically EMPTY, with plenty of tables available. We politely asked if we could be seated early, but the greeter refused, saying she would wait until our reservation time. Fine, we understood. However, we watched large parties walk in WITHOUT reservations and get seated before us! After waiting another 15 minutes and seeing other guests being seated while plenty of tables remained open, we asked again. The greeter refused and insisted she was waiting until 6:00 PM. When I asked to speak with a manager, I overheard the young ladies at the front making comments along the lines of, "Oh, she's complaining, but her reservation is at 6, so she can't get mad." The manager claimed everyone had reservations and they didn't have enough staff. That explanation made no sense because I personally heard multiple parties say they DID NOT have reservations. We were made to wait until exactly 6:00 PM despite the restaurant being nearly empty. The entire interaction felt rude, dismissive, and unnecessary. Unfortunately, the terrible service continued after we were seated. We planned to order three Brew House Samplers, but our waitress told us we couldn't order them because certain items were unavailable and substitutions weren't allowed. The sampler includes wings, sliders, mozzarella sticks, and a dip. As a result, my family had to order individual items instead. One family member ordered wings, and another ordered wings and sliders. When I asked what items were unavailable, the waitress said they were out of classic wings, boneless wings, and mozzarella sticks. I questioned how that made sense when individual items from the same menu were still being ordered. She then claimed she only had about 16 wings left. Instead of professionally explaining the situation, she gave me attitude and looked at me as if I were the problem for asking a reasonable question. I eventually decided not to order anything. Then we ordered Bloody Marys, and we were told they were out of celery. Yet when the drinks arrived, THEY HAD CELERY IN THEM! At this point, the explanations were becoming ridiculous. I spoke with the manager again because nothing was adding up. This time, the manager said they were actually out of sliders and mozzarella sticks. When I asked why those items had been accepted as part of our order, she said it might have been a mistake and offered to check their stock. Here's the most frustrating part: when our food arrived, they had all the items needed for the three samplers, with enough food to cover what each sampler included! After all the excuses, conflicting explanations, and unnecessary attitude, we were left wondering what the actual problem was. I understand that restaurants experience staffing issues and sometimes run out of menu items. What I don't understand is the lack of consistency, professionalism, and basic customer service. If something is unavailable, communicate it honestly. If a mistake happens, own it. Don't treat customers like they're a nuisance for asking legitimate questions. The front staff was dismissive, the waitress was rude, and management failed to resolve the situation or make us feel valued as customers. We came in expecting to enjoy a family meal and instead spent our time dealing with unnecessary frustration and conflicting explanations. Great food means nothing when the service and management are this poor. Save yourself the frustration and take your business elsewhere. BJ's Carlsbad seriously needs to improve its customer service, staff training, and management. Absolutely disappointing! read more

I've been trying out happy hours lately and this was the latest. Upon arrival we walked into the very crowded host area, partially due to a Padres game being shown. We were told there was a 45 minute wait even though we asked about happy hour which is only in the bar. We ended up just walking into the bar as a table was leaving otherwise there were no seats available. You don't need a reservation in that area. Once seated we were given a regular menu. All of the other tables had happy hour display cards on the table except ours so we had to flag down a server to grab that for us. They were pretty busy so two servers divided their time between us. One of our servers was chatty and pleasant and helped us with our decisions, the other checked in with us regularly but was very busy. We ordered 2 personal pizzas, pot stickers, a margarita and a beer. The pot stickers, tasted good dipped in the sauce. The pizzas, were crispy, cheesy and meaty. The Margarita a little sweet but I wasn't surprised by that. When I had initially looked at the menu on the website, I realized at some point I had signed up for the rewards program. I had a reward for a free pizookie so I redeemed that. We ordered the ice cream to eat there and took the pizookie to go. The cookie stayed warm until I got home and couldn't resist tasting it. It was perfectly crispy and gooey at the same time. I enjoyed it the next day too. This is my 3rd time ever to a BJ's, one in the Bay Area, one in La Jolla and this one. I'm not usually a big chain restaurant person, but they are good for happy hour deals. All three times the food has been consistent and the service friendly. read more

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This visit was not a planned one. We decided to come here to try to have a hot meal while we were in the area. We have tried the Mission Valley and North County Fair Locations, and hoped that this one was good. When we entered, there was a wait. The hostess took our cell phone number, name, and party size (2). It was a 30min wait to be seated. We also were never texted, but had to go up to the front twice to ask our order in the wait line. They TOTALLY need a Yelp Waitlist or something on Wednesday Nights. We were seated and our server had not come for about 10 mins. We thought that this was odd. Finally, a server asked if we had a server and we said no. He was happy to be our server and we were happy to have him. He did an excellent job taking care of our dining questions, food allergies, and any requests that we had. His name on the ticket was Patrick I but he introduced himself as Isai/Esai. We ordered: The Ribeye medium rare with large baked potato, and a starter house salad, The Enlightened Mediterranean Chicken Bowl with no onions. Also a strawberry lemonade and a water for our drinks. Everything was delicious and came out within 12-15mins. My meal had a small Pizookie (Skillet baked cookie with scoop of ice cream) Sundae come with it. I chose the Salted Caramel one with Caramel drizzle, pretzel pieces baked into the cookie, and they added mini chocolate chips, which was delicious. I wanted the Chocolate Chunk one with fudge drizzled but we were told that they don't do that. So, this dessert choice with the chocolate chips added was delicious too! Overall, this was a good dining experience. I am happy that we spent an hour and a half at this location on a Wednesday Night. Specials here: Mon-Fri $13 Dinner Combo with specific Entrees + small Pizookie Wednesdays Any Burger on Menu $12.99 with unlimited french fries read more

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Stopped by for a quick lunch and to try the $13 at this location . The bar is so cool and welcoming . Dominic was bartender and he was helpful. It wasn't too busy so the bar patrons were all friendly and gave me suggestions . Dom also introduced me to staff who was being trained by the GM ! I had the bottomless soup and salad . They were nice enough to do it without arugula . The clam chowder was hot and comforting . I got the off menu side of ahi bites for $6.99 as the patron next to me suggested it . It's a small portion of ahi pieces served with wasabi and soy . Not too bad and a good protein compliment for the price . Dom chose my pizookie which he said was a fan favorite . It came out so fresh and piping hot in a to go bag . Can't wait to share it with friends later . The location has plenty of parking and is off the freeway . Absolutely recommend this location and can't wait to come back especially if it's same staff . read more

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I had a hard time rating this as I wanted to give it more stars because our waitress Niki is what held it together for us . Upon seating us down the 1st thing I notice is the disgusting seating area in the booth . We didn't come that much later than opening so something tells me the seats are just that dirty. I am huge on cleanliness and the tables , floors even the waitress table where the tablet is , wow just gross . I almost wanted to walk out but it was an anniversary lunch and my spouse wanted a pazookie so I stayed . The food was not bad to be honest , and I'm a horrible elite because we were so busy in conversation that I didn't even take a picture of the food , and isn't that the whole point lol. Sorry for that , but smash burger was decent , fries were great . The pazookie was good as well but they really need to work on the cleanliness of the place read more

BJ's Restaurant & Brewhouse - Dirty seats - Breweries Near Me - Carlsbad, California

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My wife and I used to eat at BJ's in the Bay Area - but we realized (at least for that location) that the focus was on quantity, not the quality, of the meal. So we migrated away. Fast forward 12+ years - my wife and some of her friends went to BJ's for the lunch special - and she came back to convince me to give it a shot. I agreed, and off we went. We arrived at 1:30pm - with a wait time for a table of 30 minutes. Ok, this means the lunch special is popular - but 30 minute wait? No. So we hit up the bar, and had a seat at the counter immediately. So far, smart move, right? Nope. The poor woman behind the bar (through no fault of her own) was manning the counter AND all the tables in the bar - way overloaded. That aside, we placed our order - a burger w/fries for me, and a veggie pizza for my wife (this, btw, should be a crime....but I digress). And it's a Pepsi joint (yes!!) so I ordered a Diet Pepsi. WAY too long after we placed our order, the meals came. The burger came with all the fixings, and while a bit big for lunch, was quite good. The lunch also includes a Pizookie (whatever they want to call it, it's a frigging cookie, served warm with ice cream). When we ordered this post-meal, the wait time was another 20+ minutes. Again, when it arrived, it was quite good. So this was tough - a good burger for about what you'd pay for a Big Mac meal - and NOT fast food. But almost two hours for a lunch was a bit painful. Not sure the trade-off is worth it. Maybe on weekends it's a bit faster overall, but of course, the lunch special is not available on weekends. Tough call. read more

5 stars for Angela saving our night with some to go food! My daughter had a special day and deserved a special dinner! Angela was so kind and helpful!! Went above and beyond! Thanks Bjs Carlsbad!! Will be back read more

You can't go wrong with BJ's...everything is delicious! I'm not the only one who thinks so...the proof is in the packed brewhouse when I'm there and not there basically. It all started with their signature deep dish pizzas that made them famous then their Pizookie deserts that made them famous then their expansive menu... do I need to say more. I was hooked! This location does have its hands full but the staff handle it really well. They're still super friendly despite the busyness and able to stay on point in terms of service. I always enjoy myself in this fun and active atmosphere. BJ's all-around the BEST Yelp Community!! read more

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BJ's at Carlsbad. Food and drink pitstop after shopping at the Outlet Mall across the street! Have a great time! #carlsbad #brew #beer #burger #weekend read more

My husband and I came in Friday around 6pm and were able to find seating pretty quickly in the bar (which is open seating) we had Patrick as our server tonight which was an absolute pleasure. He went above and beyond. My husband really wanted the pork chop meal deal (which they had run out of) but Patrick took it upon himself to rush to the back to double check and low and behold they had one more left! We were thrilled. I got the bbq chicken pizza which was good but was sad to see they don't have the buffalo chicken pizza anymore. We also got the boneless wings with honey buffalo and the spicy Asian sauces ( both very flavorful) and then of course I HAD to have a Pazooki so I tried their newest addition the biscoff and it did not disappoint. I honestly hope they make it a permanent addition to their menu. read more

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I've had a great experience pretty much every time, the service has been really quick and it's honestly not too busy earlier in the day which helps and makes ordering and receiving orders quicker and it's always accurate and the same great quality consistently. I pretty much always do traditional wings or cookies and cream pizookies or both and they don't really ever disappoint. I have always loved my experience and would recommend this location specifically read more

BJ's used to be "the spot" I remember practically being at a BJ's nearly every weekend... this was my first time at this location and my first time back to BJ's in years. While I had so many fond memories I was not prepared for how mediocre the food truly is. Everything tasted like frozen food warmed up. We came on a Sunday around 7 and waited 25 minutes to be seated. Once seated our service was slow. We waited a long time for our food and for our waitress to return to provide additional sauces etc. We got a variety of items but I can't believe the prices! One mini pizza- super tiny was $15.99. Wild Let's keep it real the real star of the show is the Pizookie and the only reason I'll come back. read more

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We all were tried and hungry after 7:00 pm And BJ's was close by. We enjoy going out the with the 6 of us and having dinner together So our server was Brook she was swamped with tables and large parties but had a smile on her As she brought us water & food. I had a wedge salad w/blue cheese it was good and came out first the salads She brought out our food with help too I know time we were all happy because it was able to see family an gather with food Even tho it was a long day at the soccer games Plus the won both games read more

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Very nice waiter but holy smokes, not worth the waiting. We waited 1 hour 15 min after being told 30-40 minutes. They said they'd text us when the table was ready but we had to ask multiple times about our name on the list (I don't think they would've texted us). Once seated it took 40 minutes to get our food then their system went down. We had to pay cash in order to finally leave. Felt like we were stuck there forever. Not worth it read more

Oh no!! what happened to my favorite restaurant? I've been going to BJ's for years. It's been my go-to spot for family dinners and happy hours with friends. Now I'm honestly wondering what happened to one of my favorite places. I ordered the prime rib, and it was extremely salty and very fatty. The seasoning appears quite heavy, which is why it tastes salty. The amount of fat appears higher than what I expect. The meat-to-fat ratio doesn't look very favorable. Before I could even take a second bite, I asked if I could get another one. My server insisted that this is how prime rib is supposed to look and that there was nothing wrong with it. I just end up not eating it and pay for it. I'm really disappointed because BJ's has always been one of my favorite restaurants. :(( read more

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BJ's Restaurant & Brewhouse San Diego,CA Food: We ordered the $13 meal deal consisting of BJ's Favorite Pizza and the Buffalo Chicken Pizza. They came with a delicious dessert. Service: Great service Ambiance: I love the wide open vibe of this restaurant read more

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Absolute nightmare! Do not come here! We waited almost an hour to be seated but the place did not look busy! But ok I get it probably was a busy day. I ordered a baked potato, she didn't tell me they were out she just got me some mashed potatoes instead! What... you see going subbed in something for me without asking. Waiting for our orders was terrible and everyone else had the same issue. Food was basic but service was atrocious! Also no refill on my drink! The sever would cone by every 30 minutes. There is so many better options than here! Too many good restaurants to waste your time at this place. In and out is better than here!!! read more

I don't normally post reviews or order delivery but currently I am in a wheelchair due to a dirtbike accident and cannot drive. This place seems to have a lot of issues, I ordered a pazookie the other night and they sent it without ice cream, just a cookie so i called the store because it was $24 to DoorDash one pazookie or else I would've just ordered another one... the manager was understanding and gave me a gift card for the inconvenience which is what I used to pay for this order Apparently when you order through the bj's website they still use DoorDash drivers so the doordasher first called me saying that the store told her my order was already picked up and they sent it out.. my doordasher stayed at the location to make sure that was true.. nothing showed up to my home.. she then texted me this, they ended up remaking the order apparently and now she's waiting on it again. A total of about 45 minutes the doordasher had to wait at this location for them to make my food a second time supposedly.. all while this is going on I'm still getting updates from bj's saying my food is almost here when really they haven't even finished making it yet. It's a shame, BJ's has really gone downhill definitely not the same as it used to be Update*** it is now 5:55pm, still no food but I just got a text from bj's saying that my food will now be here at 6:22pm.. about 2 hours from when I initially ordered I'll update once it gets here, if it's cold they will be getting a phone call and/or I will be contacting corporate. Update* my order made it here at 6:40pm and AGAIN they forgot the pazookie!!! You can't make this shit up. I contacted corporate. Joshua the manager said he can't refund me because it's a gift card.. he then said "I can't send you another gift card because we've already screwed it up 3 times" lmaoo because they are so incapable of fulfilling an order correctly and doing their one job. Insane read more

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They know what they did. I can only speculate why we were sat way in the back after waiting a really long time. The food I ordered was all of a sudden not available. They came back to the table twice and something else we ordered was not available. There were no utensils once the food showed up. Wooden spoons came with the soup, and when I asked for regular spoons, since we were dining in, the spoons looked like they were licked "clean." The replacement food I ordered was rushed and tasted like they got it out of the trash can. Oh yeah, and the food I ordered that they didn't have was never removed from my tab, so I had to walk across the restaurant to handle my tab. I get that it can be busy but geez. We pay all of this money to eat out and I can make the money back but I can't get that time wasted back. read more

Service still not all that great, food can be hit or miss. Avocado eggrolls are a little bland but the sauce brings it together. Brussel sprouts are more soft than crispy. Fried pickle fries were surprisingly delicious. Wedge salad wasn't terrible, I was expecting it to be a little sour since the lettuce was spotty and brown. The server said they only cook the steak to medium or more so I wasn't able to get my medium rare but they cooked it to a true medium. Baked potato could use some presalting before baking. Macadamia nut pizookie was fantastic. Was a little turned off when we were walking in and a server with long dark hair in a braid was hanging out by the host stand just looked at us and turned around to walk away... even if she wasn't able to help us she could have at least told us that the host will be with us shortly or something. I haven't had "great" service here for any of my visits but I do like to stop by a few times a month for a late night dinner. Hoping for better service next time. read more

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I came to the restaurant for my birthday dinner. It was very disappointing because we waited over 30 minutes for service once we were seated, and only when we stopped a waitress serving another customer. The steak I ordered was overcooked and they forgot my side dish. The restaurant was too loud. I am just upset on the service overall. read more

Ayzly was an amazing server, she definitely elevated the experience! I also interacted with a couple other staff members and they were very kind and helpful as well! The food was great, the drinks were great and so were the prices! I came in on a friday and it wasn't that busy when i got there but was packed by the time i left! it was still pretty chill, and i will definitely be back!! they've got some good meal deals and happy hour specials!! read more

I was waiting 15 minutes for a waiter to come up to my table nothing, table next to me sat people and 3 minutes later they get asked what they want to drink. Waiter didn't even acknowledge me. Would not recommend eating here! read more

We took two bites of our Wagyu burgers before realizing they were almost completely raw inside. When we brought our concerns to management, Josh was rude, dismissive, and completely unprofessional about the situation. Instead of taking our concerns seriously, he made an already bad experience even worse. After eating the burger, I became extremely sick with what seemed like food poisoning. I obviously can't say for sure what caused it, but considering how undercooked the burger was, it was extremely concerning. The way Josh handled the situation was honestly unacceptable, especially when we were bringing up a legitimate food safety concern. I really hope upper management looks into both how the food was prepared and how Josh handles customer complaints. read more

Ordered a chicken bacon ranch pizza on a Friday night. Didn't have high expectations given the place is a zoo on the weekends. To my pleasant surprise, the pizza was one of the best I've ever had and the staff was outstanding! The GM even came over and checked on us a few items. Nice guy and great experience read more

If you've been to any BJ's you know what to expect. It's a chain, so the design and layout is pretty much the same across locations. There are lots of dining areas, a big bar area, TV's, good service, and their famous Pizookies. The menu offers a lot of options to choose from, with decent food (as long as your not too picky about what you eat). It's a good go-to place for a bite to eat. read more

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I was surprised at the 3 this place has, until . . . We made a reservation for 10, but when we arrived it was only then that we were "checked in." Kinda odd. The girl at the hostess counter didn't smile at all. She obviously didn't want to be there. But she did her due diligence. In fact, observing the staff, no one seemed to be happy. Except our waiter, Jacob, who should get 5 stars, to the Manager who came over to talk to us, they were amazing and welcoming. Unfortunately, the worst part was the food. I had a rib eye steak which was probably the worst I've ever had. The cut was low quality at its best. The roasted asparagus was simply dreadful. I don't mind thin asparagus, but this was a dried out vile weed that was served to us. Several of us got it. It was like someone forgot about it in the oven, realized it was ruined, but said, oh well. I can't imagine that someone released this to customers as being ok. What the hell! This is a place where teenagers would go to get French Fries. Other than that, it's terrible. We won't ever come back. read more

Ellie is the best bartender! I've gotten to know her and she is the sweetest girl ever. She knows my food and drink order every time I come in. Highly recommend sitting at the bar when Ellie is working! read more

We always enjoy our Happy Hr. visits to B.J's as it is close to home which scores big points We usually get the mini pizzas or sliders. I like having a wedge salad on the side Good selection of beers on tap. Nice red wine for HH.Our last waiter was Lauren. Great service. This time we had the Pazookie for desert. YUM! See you soon! read more

BJ's Restaurant & Brewhouse - Pizza & sliders - Breweries Near Me - Carlsbad, California

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Dominic R was fantastic Came on a Monday afternoon president day and it was crowded. He was running around and got our order perfect, to our table hot and had Togo supplies ready! So kind and helpful. We had a gift card and was very patient with it! Highly recommend- oh and we loved the special that you were running - pizza, salad and a Pizookie - best deal read more

BJ's Restaurant & Brewhouse - 5-7 happy hour - Breweries Near Me - Carlsbad, California

Chelseaaaaaa, hands down the best. We live in Temecula and drove down to check the beach vibes out for Father's Day. . Unfortunately, came too late. Kids are hungry so we stop by bj's Amazing service... Attentive, friendly, and made sure everything was perfect from beginning to end. She stayed on top of everything with such a positive attitude and made our experience even better. Truly some of the best service I've had -- thank you for going above and beyond Chelseaaaaaa!!! read more

First of all, we decided to have family dinner at the Carlsbad Location. A Front desk person name Emily put in our name and asked for a phone number to be put in the waitlist which she said it will about 15-20mins. 30+ minutes pass, as we sat just beside her by the entrance and called everyone in the waitlist, our names haven't been called so I got up and asked her how long do we still have to wait coz it has been a while and she responded, your name must have gotten deleted! Well, How does that work when let's say it even if it got deleted, atleast she should have the courtesy to check on her customers esp when she had called everyone and there's only 1 family that's still waiting. We felt discriminated and asked for the manager and instead of Emily apologizing she responded in an irritated way, well, I quickly seated you! It ruined the whole experience for us because the welcome team should be welcoming but instead very snobbish. We wanted to walked away the minute we got a table and we wished we really did. We were even scared to touch our food because it looked old and was just reheated but at time it was already 8:56pm and most of the restaurants are closed and we were starving. My husband didn't even eat his food because was weirded out with look of the food. Emily, front desk, ruined the night for us and I don't know if she was tired or what but her job is to greet and make everyone welcome and excited for their dinner or meal but instead it was the opposite. I dont even know if the manager even cared when we complained about her or if he even talked to her. We just felt wronged tonight and that's too bad. I do not suggests this place for dinner, Lunch is better if you want to try it. But when you see Emily at the front desk make sure to check in every 5 minutes to make sure your name is still there and doesn't disappear all of a sudden or better, walk away and go somewhere else if she's there if you want a peaceful dinner . read more