The best selection and staff anywhere!! I've been going to them for years. The quality of the…read morecraftsmanship of the lenses is unmatched. I never thought that the quality of the lens makers differed from place to place but, it does. And the tip that Richard at the Waterford location gave me saved me $500.00 on two pairs of glasses through my insurance that I would have otherwise never would have known about. Thank You, Thank You! I will be a lifetime customer

The staff here are amazing! I went in today with my friend for him to get new frames, she offered…read moreto adjust both of our current glasses. i was under the assumption that mine couldn't be adjusted, but she knew exactly what she was doing. very smart and kind people here. :)

Picked up the ordered glasses today. Dr. SIMEONE was helpful in fixing it to fit me. Staff were…read morevery friendly and accommodating in I trying to get my next eye exam scheduled.

Very friendly and thorough. Dr. Simeone is the best. His…read morestaff is helpful and friendly and he has a good selection of frames to choose from.

My husband recently became a patient/customer here. He mentioned an issue I was having with my…read moreglasses not fitting correctly. Troy was kind enough to fix them for me and she didn't charge me. I am not a current customer, but I would absolutely go back when it's time for my eye exam. They were so nice!

I've been going here since I was 10 years old! The staff is amazing and they truly are nice and…read moregenuine! If you are experiencing any financial hardship the doctors here will work with you to make sure you get what you need at a discounted price! I had to get new glasses cause mine were broken and I didn't have the money at the time to cover the expenses and Dr. Mann worked with me and allowed me to order glasses for the half the price! I recommend everyone here! They are amazing! For adults and even for kids! My son loves coming here as well!

Dr. Kerry O Neal has been my eye doctor for over 15 years, and has been absolutely outstanding…read moresince my first day in her old office when I was 8 years old. She is so friendly and easy to talk to, and always tries to make sure you are comfortable with any adjustments she may make. I highly recommend you give her a shot if you are looking for a new eye doctor- you will never turn back!

Great eye doctors office. Easy scheduling appt. Up front on cost and clearly discussed everything…read more Dr. Meghan Lamoureux was amazing and explained everything very well!

Lovely experience throughout- highly professional! I'd never experienced a remote optometry…read moreappointment before and was interested in the process. It was very similar to an in-person visit, possibly somewhat more efficient. My technician Emily explained things well and created a comfortable, professional space. Sales floor staff is super knowledgeable and was really helpful- I'm getting progressive lenses for the first time and Donna helped me fully understand my options in a way that wasn't overwhelming. That's not easy, and I really appreciate her time. Everyone I worked with at this location was patient, upbeat, and struck me as incredibly competent.

For the Most excellent, easy going, informative and professional eye care professional service…read morevisit these folks!

The receptionist was very helpful. They take Medicaid; Medicare and Eye med insurance…read more They did a full comprehensive test. The doctor took his time explaining everything to me. My sister was getting her exam done too and they were so patient with her. She has issues understanding instructions and English is her second language but they did a good job with her.

The manager and staff have always been pleasant and helpful to me. All it takes is politely asking…read morefor what you need or what your vision issues are and they will look into it. This year or so alone they have helped me out twice even! Now my vision issues are finally more or less handled, something I've had trouble with for years. Sure I need what are called Prism lenses which are ridiculously thick but beats not having my distance vision be correct! Decent prices and hours and the new location is absolutely lovely.

Always a pleasant experience. Never have I felt rushed. My problems are always solved along with an…read moreexplanation of how to avoid it happening again. Kirk has the patience of a saint!

Dr's Kathari & Goldstein are thorough, caring & Take the time to answer all questions. Dr…read more Goldstein was thoughtful & beyond kind in addressing my Mom's Macular Degenerative condition. In addition, The Optical Shop offers a fabulous selection & great service!

Loved the service I received from the Optician, Ken. He took the time to figure out why I was…read morehaving problems with my old glasses that were purchased elsewhere. I was able to figure out my issue. He now has a customer for life!

I am an optical engineer and a glasses contact wearer with a difficult prescription. Dr. Smith has…read morebeen my doctor for many years until a few years ago when I moved away. I am going back because she is the most knowledgeable, thorough, and excels at making sure the prescription actually works well and is comfortable. She is among the top few I have visited in my 50 years of eyeglass and contact wearing. She actually understands optics which is fundamentally important but surprisingly rare. Top marks!

I have been a patient of at least 4 eye doctor's offices over my 60 years. I have been cared for by…read morethis office for the last 9 or 10 years. They have always been professional.Yes sometimes you have to wait. That is not different from my experiences in other eye Dr's offices. Dr. Smith herself is very personable and through. Always listens to my observations and/or concerns and treats me like a partner in my health care not just a bystander. Vision is not something I take for granted, it is critical. I trust that my eyes are well cared for, even when she tells me things that disappoint me- like after 25 years of wearing contacts, I will likely not be satisfied with my vision unless I switch to glasses. She was right, even though I spent money on contacts to try again, I was not satisfied with what contacts did for my vision. With glasses my vision is better than 20/20.