This review pertains only to the front desk staff which not only incorrectly moved my appointment…read moreup by 30 minutes, but which also did not offer even a hint of apology for wasting 30 minutes of my time sitting in the waiting room. While the sign on their wall states "We take Pride in your health," perhaps they should actually do as they say and genuinely take pride in executing their tasks in an accurate and professional manner. This place is cancelled after they finish treating me.

Good luck getting your medical records if you need them. I've been trying for a week. Multiple…read moremessages, they don't call back. If I had a fax machine, MAYBE I could get them, but I'm not at all sure about that. Records belong to the patient and MUST be provided.

i "highly recommend" (the cary eye…read morecenter).....................very professional....knowledgeable, and friendly! whether you have visited once, or ten--times the doctor , and staff treat you like you are old friends!!! i have "recommended" dr. oniel to others, and all have have expressed their satisfaction!!!! r. a. super

I went to Dr. O'Neal at the Cary Eye Center a while back. He was kind and very professional to me…read more He was also willing to work with me when I was having an issue with my bill due to a personal reason. Dr. O'Neal took the time to listen to me, and went out of his way to help. I would highly recommend Dr. O'Neal at the Cary Eye Center. Thank you!

I visit the office often as I have macular degeneration. Doctor Kumar has treated me for cataract…read moresurgery, laser surgery, and 3 years of macular degeneration. He is the best and most knowledgeable and professional. I will not go to another doctor. He is always pleasant, and takes the time to answer my questions without rushing me. With my eye sight being ultra important I leave his office knowing I received the best eye care. His staff from the receptionist to the nurses are friendly and caring. I can't imagine anyone feeling otherwise unless they are having a bad day and rate CRI poorly.

I had cataract surgery at Carolina RETINA INSTITUTE with Dr. Kumar. I was very unhappy with the…read moreresults not real happy with the office demeanor. Overall, I would not recommend them to anyone you have choices and where you go go to Duke instead.

Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

I had a 1pm appt. At 1:30 they have yet to call me…read moreback....................................................

Staff and Doctor B. were friendly informed and professional my entire visit. The waiting area was…read morevery clean and so were the grounds. I highly recommend their practice.

Was here with my sister in law today to see her ophthalmologist due to a decrease in her long…read moredistance sight. Arrived at 9am and left at 11:55am! I Understand that she needed to have testing done which was completed timely. The issue was waiting for the doctor which she didn't see until 11:40am which is an excessive waiting time and unacceptable. Not sure what is happening in the clinic area but whomever is scheduling needs to be more accurate and considerate of the patient's time and toll it takes on them as most are in their 70s or older. I hope this review helps others who receive care there which is why I am posting this. On a positive note the check in and check out personnel are efficient.

I was able to get an appointment for my annual eye tests for my diabetes the same day due to…read moreweather! The experience was great! Very professional and friendly staff. The eye doctor took her time discussing any concerns I had about my eyes. I would definitely recommend them to anyone who needs a great ophthalmologist!

From the owner: Looking for exceptional eye care services? Look no further than Apex Eye Associates. Our…read moreexperienced ophthalmologists offer comprehensive eye exams, laser treatment, and cataract surgery to patients in Cary, Apex, Holly Springs, and surrounding areas. Book your appointment now and take the first step towards better eye care. Plus, with same-day visits available, it's never been easier to prioritize your vision.

Providing excellent eye care to a family member. Spacious outer area lobby - adequate seating in…read morethe clinic area. Very detailed assessment of the eyes - using various equipment to see the eyes and the entire orbit. Pleasant & professional team members. There are different rooms with different machines to assess the eyes and a smaller waiting area to wait for med to work for dilation of the eyes and waiting for the Dr. The Dr is always considerate caring and professional.

The Durant Rd office seems very disorganized. I waited 45 minutes and would still be waiting had I…read morenot gone to the desk and asked about how much longer was the wait. They still were uncertain as to when I would go back. They offered to make me another appointment that was said to be in 3 months. I left the office without waiting any longer. I don't know about their medical ability but, won't go back.

Dr. Stone is a brilliant scientist who knows the latest advances in eye related medicine, but he is…read morealso a kind patient healer who wants the best for his patients. I strongly recommend Dr. Rob Stone for anyone researching opthalmologists for help.

Office is very small & antiquated. Dr. recommended I try Xiidra if OTC drops didn't work & to just…read more"call & let him know". Well, I called the office 3 times & left detailed messages asking him to please call the RX in for me to no avail. I weeks later, I called & spoke to receptionist & explained how nobody is getting back to me or calling in the RX & again, nothing. After over a month, I gave up & asked my PCP to call it in for me & by the end of the day, I had my RX.

My daughter was refused care by Dr. Denny because she had Covid recently. According to health…read moredepartment guidelines she had been cleared, no symptoms, and over 14 days since she was diagnosed. She has a history of detached retina and was experiencing floaters. She was treated for a detached retina about 5 years ago. However, Dr. Denny advised that he reviewed her chart and due to her history and age he didn't think it was necessary for him to see her due to the "Covid risk" to other patients. He was sure that her floaters should go away after a few days..... The last time she had floaters for 1 day it was a detached retina, BUT ACCORDING TO HER CHART SHE WAS FINE. It is disappointing that Covid has made providers afraid to take care of people. I wonder how Dr. Denny would feel if this was his daughter? I pray he is right and she is fine! I would NOT go to this practice. The 1 star rating is for the pleasant receptionist.

I had to have some laser work done on my right eye a few years ago and went somewhere else. This…read moretime when I was seeing floaters and flashes of light my eye doctor sent me to NC Retina to see Dr. Denny. Was a wonderful experience. All of the staff was super helpful, the location was nice and Dr. Denny couldn't have been better. Explained everything and made it as comfortable as possible. I hope I won't need to have this done again but if I have anything eye related come up I will go back there for sure!

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.