We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

I contacted the company to explain my concerns, and they were very responsive and professional. I…read morewas informed that they do not clean the baseboards because doing so requires a specialized upholstery tool, and that this service would be an additional $1 per linear foot. I decided to take care of the baseboards myself using carpet cleaner, which I did. The company also asked if they could return to address the areas of concern. They immediately scheduled a return appointment, and Tom came back out and went over the two rooms again. As before, he was professional, knowledgeable, and courteous. Tom did an excellent job re-cleaning the carpets, especially the extremely stubborn ink stain, which he was able to improve significantly. The rest of the carpet looked great as well. I would definitely recommend this company. I gave four stars rather than five only because of the baseboard issue. Overall, they are good people who stand behind their work and genuinely care about making things right for their customers.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

This is the best deep cleaning we've ever received!…read more Dania's team worked magic on our house before an open house! They were very thorough and the attention to detail was A+! We'll be booking again!

I booked for a deep cleaning and was very disappointed. I had to keep showing the cleaner what was…read moremissed. There are still crusty corners and dirt in the tub. This didn't go beyond a routine cleaning. I was hoping for a professional cleaning. That is not what I got. Update: the company was excellent at following up with me to come to great resolution. The 2 stars reflects the cleaning service I received. The company went above and beyond to make it right.

Jeff responded quickly to give me a quote offered same day but it wasn't an option on my side. He…read morethen got me scheduled. Tim came out timely, got the job done and was very gracious!

I procrastinated getting my carpet cleaned and I just had one room to do. I saw a Smith-Mathis van…read morein traffic so I called them as I reminded myself I only had a couple days left to get my carpet cleaned before a major surgery. They were GREAT at accommodating my procrastination! Dave Pope was my service man that was right on time and very professional. Thank you for putting my mind at ease and YES, the carpet looks GREAT and CLEAN!! Thank you!

I was truly impressed by the team at TCK. I found them on Yelp, and their response time and…read moreprofessionalism were unmatched. The team did a great job steaming a couch, two chairs, and an ottoman for me. The price was very reasonable and the work was done quickly and efficiently. The team was very respectful of my home, and of the actual items they were cleaning. I have already recommended TCK to my family and would absolutely do so again.

During Christmas time last year I was struggling to find a gift for my parents that they could…read moreactually use. After some browsing on Groupon I found this business and remebered my parent always wanted their rugs cleaned ever since we got our dog, so I ended up buying their "5 spaces" deal. Fast forwards a few months and my parents decided to get rid of their rugs, but wanted their tile to be professionally cleaned. That brings us to today. Clinton, the co-owner of this cleaning business, came by and got the job done! Not only was he easy to talk to, he was also very professional and an overall kind and patient person. He went as far as to get more equipment to thoroughly clean the floors better. He also was very honest honest and seemed knowledgeable on what chemicals were okay for certain types and stones used. We are very pleased with the results and the overall experience provided. I would recommend them to anyone! There are several different Groupon choices available right now, so definitely check them out!

The technician who came out yesterday was so nice and friendly! It was my first time using this…read moreservice and he made me feel at ease and we actually talked about our families, raising kids, and being in a military family. It didn't take long at all and looks and smells great after! I did 3 rooms, stairs, and a hallway. We will definitely have them out again in the future and would recommend this service. We have a 20 month old so it's also nice to know there aren't any harsh chemicals that he has to stay off as it's just super water.

DONT WASTE YOUR MONEY…read more Avoid this company if you expect quality work My tenant paid Zerorez Indianapolis to professionally clean my vacant rental property in Whitestown, IN on April 13, 2026, and then paid again for a second cleaning on April 20, 2026 after moving out with pets. I live out of state and trusted the company to do the job correctly. When I inspected the property on May 27, 2026, there was still a shocking amount of dog hair embedded in the carpet even after TWO cleanings. I shared photos and was basically told they would do nothing unless I paid again because the 30-day window expired. A professional carpet cleaning company should not leave behind visible pet hair after two appointments. Completely disappointing experience. I would never hire them again.

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Would hire again. Super friendly, easy to do business with and the crew did a great job.read more

THANK YOU, JAVIER! I cannot say enough great things about…read morethis cleaning service / team. They were kind, professional, fair priced and did an absolutely amazing job. I would recommend them to anyone for in home deep cleaning! They did carpet cleaning, vacuuming, inside windows, vent, baseboards, bathrooms, stove and fridge. I was very pleased and will go to them again in the future!

I had checked out the reviews of several carpet cleaners before I chose this one…read more It had all 5 star reviews (on the Internet, not Yelp) and one 1 star review by someone who said they didn't show up. I read ICC's reply and it sounded as though they tried but couldn't reach the client. I believed them and chose them because others that had a dog said that they did a great job on eliminating pet odors and that's what I needed in a couple of areas. If that's what you need, be sure to choose the pet odor elimination option. They were very professional and great with notifications. I am not sorry!! They did a fantastic job and they're now my new carpet cleaner! Give them a try.

Super friendly. Texted when in route. Very professional. Leo was courteous & made suggestions per…read morepet stains & odor. Happy Results .Will use again & refer.