Traci is a cat whisperer - she was amazing! We needed her to care for our elderly cat daily when we…read morewere away. She took better care of her than we do, I think, ashamed to say. She sent photos every couple of days as well.

I love taking my dog Dotty to the Daycare services at this location! They're all amazing who work…read morewith all the canines. I'm looking forward to taking her back next week! Definitely recommend this facility.

The whole team at Precision is delightful! The services they provide are so incredibly important to…read morethe rescue I work with and to the greater Madison community. Further, the manner in which they provide their services makes it possible for small rescues to do more with less resources. PLEASE support this wonderful organization. They are truly making a difference!

Meghan and her staff are friendly and caring. Though they specialize in spay and neuter, my English…read moreMastiff had a mass removal and they cared for him like he was their own pet. Meghan was careful in explaining the procedure and answering any questions I had. Even days after the surgery, they were happy to assist with any concerns I had. I would definitely suggest checking them out if you are shopping around for an affordable and caring veterinary staff.

If you're looking for a reliable, heart-warming, and excellent dog walking service, OUG is it!…read moreDuring a very busy and stressful residency training, I used OUG for regular walks (and last minute add-on walks) for my dogs. It was a huge relief to know that my dogs were well cared for as a busy professional. They sent me text updates after every walk and were quick to let me know if there was ever an issue or concern. They went out of their way and provided consistent, excellent service. I STRONGLY recommend OUG. They have an excellent team of dog walkers and top quality customer service. I can't say enough great things about this company. Just, amazing. THANK YOU, OUG!

The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

The Cat Care Clinic (CCC), in my opinion, provides the finest care for felines in the area. They…read moreare incredibly knowledgeable, have state of the art medical facilities, and I think are the best diagnosticians (I've heard this from other local vets too). The staff are friendly and professional. The vets take their time with you and will explain procedures/care as much as you would like. I do all of my routine exams with CCC. As others have mentioned, this very high level of care comes at a price. The CCC is more expensive than other local vets that I've used. It's like taking your Jaguar to a certified Jaguar dealer who works only on Jag's versus taking your precious car to a quick service place with technicians who only see Jag's once in a while. I do take my cats to another vet for some procedures because of cost; I'm not a wealthy man. However if money weren't a notable concern for me, I would use CCC exclusively.

Friendliness of the receptionist on the phone Kindness to…read moredisabled/retired, veterinarian for a simple nail trim on a tiny new kitten Technicians can do it. It takes 15 minutes. in the Veterinary community people are saying cat clinic is not what they used to be... Unfortunately.

This is long overdue. My wife and I had a terrible experience at a different boarding facility for…read moreour dog, so I was hesitant when she wanted to bring our dog here while we were on our week-long honeymoon. To say that this place exceeded our expectations is downplaying it. They truly treated our dog like a queen (and she got used to it). The welcoming process went smoothly. Since she was switching rooms the last couple nights of her stay, they showed us where she would be sleeping. We told them about her arthritis and they provided her with not one, but two plush beds to sleep on and a rug in her kennel so she wouldn't slip and fall trying to get her balance. We got a chance to see her in the webcam while we were in Hawaii and my wife was so happy to see how our dog was being treated and making friends. When we picked her up and took her home, you can tell she had an amazing stay. She was very energetic so my wife played with her for a while in the backyard. She even had a glowing report card. I can't express how much we appreciate this place and how they treated our girl.

Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it…read moreseemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider taking him to Ruffin it since we couldn't be sure what was happening during the day off camera. We were told that Thursdays were ideally for tiny dogs and dogs that didn't want to play, which we could see on the cameras wasn't accurate. There were plenty of dogs much larger than our dog in the small dog room, and lots of dogs playing even when our dog was sleeping on the bench. But we were told that our dog was too high energy to come on Thursdays, so we agreed to try him out in one of the bigger dog rooms only on Thursdays. He did a trial day and it sounded like it went well. When we took him the next Monday they sent him to the big dog room again which was a surprise to us since we had thought he was only doing Thursdays in the big dog room, but we were trusting their judgement of where he was the best fit. When we went to pick him up, we were told that he has been in an isolation room since 9 am and had failed his trial days and thus wasn't allowed back. Since he had passed his trial days in the small dog room, our understanding was that he was just going through trial days in the big dog room to see how he interacted with bigger dogs for Thursday play. There was no communication from the staff that if he didn't play well with the big dogs he couldn't come back any day of the week, or that there had been any issues reported at all in the small dog room. The staff didn't call us to let us know that he had been put in isolation at 9 am, so he had to sit in the room for 8 hours until we came to get him. They claimed an email was sent which was never received, but even if there was, a phone call should be mandatory when locking a dog up so the parents are aware. All our communication with Ruffin it had been done via phone (texts and calls) up until this point, so only sending an email makes no sense. It felt as if they were trying to hide the fact that they locked him up. If we had known we would've left work to come pick him up sooner. Instead he had to sit in the room all day, and while they told us he was given bathroom breaks it didn't seem as if that was true given how much he peed as soon as he got out (he normally pees every 2 hours so there's very little urine each potty break. He peed for a solid 2 minutes straight after this day as soon as he got outside). It's totally fine if a dog isn't a good fit for a daycare, and we would have accepted that answer if it had been conveyed to us, especially considering our own hesitations. But instead, there was no communication leading up to this incident that there were any issues with our dog at all besides his high energy on Thursdays, and there was no communication day of to let us know that anything had happened. Instead our dog sat in a room by himself for 8 hours and we were charged a for full day of daycare that did not happen.

We have three cats and have happily spent four years as patients/customers at A Breed Apart…read more I should say, I am a helicopter cat mom. I've read books, I'm always learning about cat history, behavior, quirks, etc. People know me as the crazy cat lady and I am a hovercraft when it comes to my cat's health. When we first adopted a cat in 2016, we lived off Gammon, so A Breed Apart just made sense. The doctors were kind and friendly. Then we got a kitten in 2017 and put both the cats on ASPCA insurance just in case. Both were adopted from shelters, so they were spayed already, but the staff at ABA has always helped us with vaccinations, check ups, strange bouts of vomiting and micro chipping. Dr. Meyers and Dr. Vanderloo are our favorites along with Julie and Chris our usual vet techs. Then in 2019, we ended up with a kitten by accident and despite having moved across town to central/East Madison, you bet we still make the drive to our vets at A Breed Apart. We had to go through the spaying process for the first time this past December and I was terrified. The vet techs here are just awesome and they dealt with my crazy mom nerves and helped calm both me and our kitten. They took her all day and did the surgery, called me and only ~$210 later, I had a fixed kitty. We came back 10 days later for stitch removal for free -- I was surprised at how easy they made the whole thing. Then there was a rough week when our first born was diagnosed with kidney issues/renal disease. I was crushed and terrified to hear that one of our kids was sick and not doing well. Dr. Vanderloo was so awesome about everything -- she had a great attitude and kept us (me) calm. She helped us put our cat on specialty prescription food and has extended our cat's life for sure. We are proud to be an ABA family and will continue to be as long as we live in Madison.

If I could give 10 stars, I would. The saying on their website: "we know your pets are family, we…read moretreat them that way" couldn't be more accurate. I took my sweet boxer Charlee here for the past 3 years and the care she received from day one was beyond incredible. While Charlee was easy to love, she had a lot of medical needs and the entire team was there not just to treat her, but to love and care for her as if she were their own. The entire team was incredible throughout and provided wonderful service, but a very special thanks and recommendation to Dr. Kate Waushabaugh and Georgia who went above and beyond for Charlee, and myself. Charlee was in the best hands...from routine care, emergencies and up to the point to when she fell asleep in this world. I trusted their care, their opinion, their service. Their primary goal is to give the best care possible and so it never felt transactional, insensitive or for profit. Dr. Kate spent countless hours with me talking, researching and extending kindness that I'm sure I can't ever repay just to give Charlee the best possible care - however we got there. Even when it came time to say goodbye, Dr. Kate stayed with us, and then walked us out without ever blinking an eye about the details. That kind of peace of mind she provided is priceless. I can't say the same for other places in the area, hence this review. There is no other place I would have trusted more with my most loved pet , and will continue to do so in the future as well. I would recommend A Breed Apart and their entire staff to anyone that is ever looking for the best, honest, thorough and beyond loving care for their furry family member.

Highly recommend Companion Animal Hospital…read more My three-year-old Labrador, Momma, has had difficult past experiences, so I'm always cautious--but the team immediately made us feel comfortable and cared for. The staff was professional, kind, and very understanding of my schedule. I also had my one-year-old in a stroller, and the veterinarian kindly helped us out to the car--an above-and-beyond touch. Fair pricing and exceptional care. I'll be transitioning both of my dogs here moving forward. Thank you all so much!

If someone had told me how utterly rude a vet could be I would not have believed it…read more Mis-communication (among her staff, us, and her) barely begins to explain it. We had been patrons of Companion Animal Hospital for about 30 years and always were happy customers--until this morning. We arrived for our 9:30 appointment. The vet arrived at 10:00 and seemed harried because, as we soon learned, she was "supposed to be with another client." (Our fault??) She began a rapid monologue, got upset when we asked questions about a medicine for our cat, suggested we were incapable of understanding her explanation, got more upset when we tried to assure her we understood what she was saying. But she was wound up and wouldn't stop berating us. Finally she stormed out of the room saying "We're done here. You can make another appointment or find another vet!" We've chosen the latter.

We've been working with Liz since before she went out on her own. She'd cared for Hanna & Jager our…read moreChinese Shar-pei while they were still with us. Riesling our French Bulldog has never been to another spa and doesn't know how good she has it. An aside, Riesling is trained to use a potty grate system in our home. It sits on the tiled floor in our bathroom. This occasionally causes her confusion when we travel. One day we went to pick her up from the west side location. Riesling had spied an air vent in the floor that looked like a grate. Apparently in need she released a load of molten diarrhea down into their vent. We got an update that it happened but Serenity was otherwise nice about it. How does the saying go? Something something accept the things I cannot change ...

The employees here are so much more than just groomers. They take such great care and support for…read morethe work that they do and they love animals! Every time I come in they ask about my pet and if there are any updates. They listen to what I say about my pups and tell me how they were during the process when I pick up. They are always so careful and treat my dog like their own. I love spoiling my babies and the pet spa is such a little dog treat:) highly recommend to all people who want to treat their doggies

Safe and cool environment for my cats during hot weather. A camera provides easy viewing while…read moretraveling. Staff is very nice and easy to work with you. Good location.

Best boarding facility I have used (15 years of dog/cat ownership) my cat comes back happy which is…read moreamazing and the women are lovely. You can watch ur lil one 24/7 on camera and the rooms are very nice. 10/10 would recommend (have used twice and will use again)

I am very disappointed in them. I have been going for a couple of years. Never missed an…read moreappointment. Was happy with the work. However, I was convinced my appt was at 2:30 and no amount of messages or reminders would have changed that. So, of course I missed my appointment, first time, and they charged me. I would have understood if it was maybe my second.

Extremely poor experience with Tabby and Jacks new location in Verona!…read more Took our Samoyed in for a grooming, getting brushed out, nails clipped, and coat cleaned up. They called and said that there was some matting under the belly and in the rear end. Gave them the "go ahead" to trim up those two areas a little more. Two hours later they called and said that he was ready for pickup. Asked us to take care of payment while they go get him and bring him out to us. When he was brought out he had been completely cut off of all his coat, except for the tip of his tail, front of his head, and paws. He was trimmed up to look like a poodle! And the bill was $40 higher then what was quoted because of a "matting fee" added to the bill. The young gal who did the job apparently had absolutely no experience in double coat dogs Would not recommend them to anyone I know.