Firstly, when the associate picked up didn't state the company name, I had to ask her in case I got…read morethe wrong company. Then I told her what I needed and was left on hold for quite a while. When I finally got to speak to the associate, she said the item was not able to be replaced. Once I hung up, I found the item was freely available. I worked retail as a buyer for 20 years and this customer service was well below par.

If I could give this business a ZERO star I would. Warning: DO NOT trust them for sewing machine…read moreservice unless you want them to NOT clean your machine. They will not clean it as a normal service would include and will over-oil the entire thing. I called them out in their misrepresentation and they called me to "threaten me that if I left this review that they would post their store video of me" which "paints me in a very poor light", when in fact, I am calling the repair tech out on his bul_shit. Beware, see photos. The tech was supposed to service my older machine, which was working just fine when I took it in for a basic service/cleaning, with the exception of the needle lever.

Sassafras is an art coop representing over 50 artists in downtown Kalispell. There is a lovely and…read moreeclectic mix of styles, craft and vision. I stepped in expecting one kind of store and my mind was blown at the variety, artistry and craftsmanship of these local artists. I could have spent over an hour here examining the different items. We purchased a beautiful thrown pottery mug, some magnets, some artisan cards, huckleberry preserves.

The have a nice selection of items from quality local artisans, not junk and it is reasonably…read morepriced. Stop in and take a look :))

I have had them work on my Elna machine and both the owner and her husband were very friendly and…read moreaccommodating. On another occasion when I had not purchased enough fabric and needed another panel, they took their display panel down for me . Since I live 150 miles away they mailed it to me. Love this store with so much to choose from. Mary E

Wanted to charge 25% ($4.25) "restocking fee" for me to return an unopened item with receipt bought…read more2 days ago. I offered to go rehang it where I found it. "Oh no, it has to be added back into inventory." What does that consist of, a click or scan on the computer? We took our list and our $$$ to A-1 Sewing and Vac.

I can't tell you how this knit store is, because it closes @ 2pm on a Saturday in the middle of…read moresummer, prime tourist season! But I did go back & they have limited inventory.

Wonderful selection Customer service is great…read moreLove their 50% off sales Shelves are always so well stocked Bathrooms are clean

I was so excited to see when I moved to the area that they just built a Hobby Lobby because this…read morehas to be my favorite store ever!!! If you haven't had the chance to check it out by all means give yourself plenty of time to see it all!! I mean a few hours at least!! From household decor, arts & crafts, fabric for home decor, quilting and clothing, yarn, paint, framing and all of any holiday decor you can think of!! Truly an amazing store but I can't come here unless I can spend so money otherwise it's just a tease. I bought some great fabric for valances in the new house, plus picked up some new decor for it too. If you are in Kalispell and haven't check d it out don't miss the opportunity!!

the rewards program and veteran friendly purchasing ...thank you! great savings and expanded frames…read moregive more options for my clients and work with over 13 locations throughout the country...

I have purchased my art supplies here for years. I am pleased with…read morethe selections that you have and am grateful for the help that I receive when I ask for help. I always enjoy my time at Michael's.

The rudest most disrespectful salesperson I have ever encountered in a Hallmark store! I will never…read moreshop there again as long as she is there. Just look at all the terrible reviews. I have contacted Hallmark Corporate and I have submitted my complaint. If you'd like to do the same here is the number. 1 (800) 425-5627 The abuse will keep happening unless you tell them.

Terrible experience with one of the employees. She potentially has zero human decency and left her…read moremanors at home. Ended up leaving the store without the merchandise I needed after the encounter. Would not recommend coming here if you want any sort of customer service