I ordered the Ultimate from Lee's Seafood Boil in Cleveland, and it was missing several items I…read morepaid for -- fried calamari, extra sides of eggs, corn, and potatoes. I called to let them know, and the young male cashier who answered the phone acted like I was bothering him. He said he would "go ask the manager what to do," put me on hold, and then hung up on me. When I called back, he hung up again without saying anything. So I drove up there -- even though I didn't really have the time my because fiancé recently had surgery on his leg so I'm taking care of him-- and yet things got even worse. In person, the same cashier cut me off while I was speaking, told me to my face that I was wrong, and said he had already checked the order (which clearly wasn't true). When I tried to explain, he got loud, threw my receipt on the floor, and kept arguing with me in front of other customers. His tone, attitude, and behavior were unbelievably disrespectful and unprofessional. Thankfully, the manager stepped in, stayed calm, and offered to make the missing items for me -- which I appreciated but while speaking with him the cashier would interject with rude, condescending and callous remarks, trying to continue the argument. The cashier placed the bag on the counter and refused to even acknowledge me. He just stared away like I wasn't standing there. The manager saw this too, and ended up moving him to the back room and handing me the food himself. My little sister was also disrespected when she came in to pick up our initial order. He would say "I can't really help you" and would walk away to sit on his phone and put his feet up on the counter. How are you the cashier manning the counter and can't give someone their order?. He gave the same response to another lady as well. We usually go to the Lee's Seafood Boil in Solon. The food is amazing there and the customer service is some of the best I've ever had. While the one on Lee Rd is the exact opposite and they're extremely greasy in comparison. We will never be returning to the Lee Rd location and will forever stick with Lee's In Solon. Manager: 4/5 - respectful, professional, and made it right. Cashier: 0/5 - rude, dishonest, disrespectful, and completely out of line. This was one of the worst customer service experiences I've ever had. No one deserves to be treated like that. I won't be coming back unless serious changes are made -- starting with that cashier.

my children was craving for seafood so I tried this place out. I spent around $40 just to try to…read morefigure out how they business were and I will give them a zero we was eating nothing but shrimp there was barely uncooked muscles and we had crab legs when I tell you it was no meat in the crab legs, my daughter was eating the shell. I called up there to let them know what was going on and they're going to tell me to leave a review. bad customer service.. experience with a zero just a waste of money

We just had brunch at Bourbon Street Barrel Room, and it was fantastic! My husband got a dirty gin…read moremartini, which he said was perfect. I had a Mini-Hurricane , which was on the Happy Hour Menu (at 10:30am!). Our waiter was Zach, extremely attentive but not pushy, friendly, fast service and everything came out right on time. The BSRB French toast was just right, and the Creole fried Okra was delicious with a nice remoulade sauce alongside. My husband had the Johnny's Seafood Gumbo, which he loved, lots of good Cajun Flavor. All in all, highly recommended for brunch or anytime. Ask for Zach-he will not let you down! Thanks for a great experience!

Was fun vibes, food pretty good, went for graduation celebration on a Sunday night. Had a…read morereservation but didn't need it. Service was good- very perky!

First timer experience- I was greeted when I walked in, they explained the menu. I thought I was…read moregoing to order a bowl and I changed my mind and ordered a LA ROUX BOYS LOBSTER $14.00! It was amazing. It comes fried, with chopped red onions, shredded lettuce, creole mayo and a bag of chips. First my "po boy" was loaded with lobster. I had enough to share with my husband. I also bought a side of bang bang sauce to dip and that was very good. We will definitely be back.

This is one of the best tasting sandwiches I have ever eaten…read more There is an abundance of flavorful, lightly crisp shrimp atop a bed of lettuce, tomato & red onions, nestled in a soft hoagie roll. Topped with a sauce full of deliciousness. At 1st I thought the hoagie bun was too much. But it was the perfect roll for this sandwich. With that 1st bite. . . baaaabbbbyyy. It was an explosion of awesomeness in my mouth. Have you ever eaten something that tasted so good, you were still thinking about how good it was hours after you finished wasting it? Man this is how good this sandwich is.

The charm of Shaker Square warms you up for perfectly balanced Cajun dishes. These recipes must…read morehave been honed in grandma's kitchen over generations to get savory, sweet, and spicy dance beautifully on the fork together.

Great place in Akron. Parking can be a bit of a challenge. Nice place and great selection of food…read moreand martinis

My experience here was amazing…read more To start, I am not from the area whatsoever. I couldn't find the storefront so I called the business. The gentleman explained exactly where to go and event came out of the door to help wave me in. I really appreciated the customer service. I dined on Sunday, February 26th around 12:30 p.m. and my waitress was wonderful. I believe her name started with a K. She was helpful without being overbearing. As a solo diner, she made me feel welcome and at-ease. I got the Combo #4 and added a pound of King Crab legs. I requested garlic butter with medium spice and added an egg. This all came with potatoes and corn and the food came out perfectly cooked and seasoned. I was pleasantly surprised that the egg was not overdone. I was surprised at the volume of crab I received. I got so much crab I was struggling to finish! My husband is sadly allergic to shellfish so when I eat it I am on my own. I was so happy with my experience and will certainly be back when I am in town!

Took my daughter here because she loves seafood. It's pricey, but amazing. The boil we chose was…read moreking crab legs with scallops, sausage, corn, and red potatoes. The price came to about $97. It weave a mountain of crab from it though.. so well worth the price tag. We chose the butter garlic old bay sauce, it's a winner for sure. The service was so friendly and on point, our waitress was a delight. The vibe of the place is interesting, there is graffiti all over every available service, which is cute in the dining room where it's kept clean.. but the bathrooms are atrocious! Just beware.. there is a film of filth at the handle that locks the stall.. and visible grime on the stall walls. Just yuck.

Food is not as good as it used to be. Staff was slow and…read moreunable to do anything but play on their phones. The restaurant needed deep cleaning. There was so much dried food debris stuck to the window shades it was disturbing. Used to love this place but probably won't be back until I hear things have improved.

The restaurant was clean, and our server was super sweet and attentive. The appetizers were great,…read morebut the seafood boil itself was just okay. I've had better seafood boils in Maryland. My boyfriend and I weren't really into the King Cajun Seafood Special Sauce. I usually go for house special sauces since they're usually good, but this one just didn't hit the spot. We ordered the hot spice level, but it wasn't spicy at all, and the sauce had this creamy taste--maybe they added flour or cornstarch to thicken it? I prefer my seafood boil sauce to be zesty and spicy. We ended up ordering a side of Cajun garlic butter sauce instead, and that was way better in my opinion. I also wish I had asked for a side of lemon slices (my bad), it would've made the flavors pop more with some extra zest and tang. One thing I really liked about the restaurant was that their seafood sizes were enormous! The shrimp and crawfish were jumbo-sized, and the Dungeness crab was packed with meat. Oh, and a heads up, when we ordered extra corn, we thought it would be three cut pieces, but I think it was actually three whole corn cut into thirds. So yeah, no need to order extra corn unless you really love it. We ended up leaving with a whole bag of corn. I guess that will be my lunch and dinner for tomorrow.

The food, service, ambiance, everything was INCREDIBLE. We had tried other places closer to home…read moreand not been happy with them. I had actually found out about this place thru TikTok & convinced our friends to drive from Lisbon Oh to it to try. 50000000 stars out of 10. Will recommend to everyone I know and surely be back!!!!

Thanks for providing us with a fantastic dining experience on April 12th. From the beginning, the…read moreatmosphere was welcoming, your staff was accommodating and gracious, especially acknowledging our physical limits. As seniors near the age of eighty, it was a gratifying experience. The food was delicious. As catfish lovers who have eaten it at many venues, it was the best. We extent our complements to the chef. Most of all your menu prices gave us a bang for our buck of course, the band was music to our souls. We will tell our friends .

There are two entrances. There's one in the back (same street as Rocket Arena) and then you have…read moreto walk through the restaurant to get to the hostess stand. Otherwise, you will be standing there waiting for someone to come get you and no one's coming. Ask me how I know. We dined here after Cavs game, the energy was good. We had the fried deviled eggs 5/5, and some kind of chicken eggroll thing 3/5. For our main, I had the shrimp and grits and it was a five out of five. My husband had the jambalaya and he really enjoyed it-noted that it did not come with enough shrimp. For dessert, we had the apple crisp and the beignets. Both yummy. They do an auto gratuity of 18%, which doesn't really bother me, but it would be nice to hear that upfront.

We really enjoyed our meals . I had the mushroom fettuccine with a medium rare filet which was…read morecooked perfectly to order. Fettuccine was light , but a tad too much garlic - my husband had the filet with mashed potatoes and broccolini- the steak was seasoned and cooked to perfection. Mashed potatoes were creamy and broccolini tender with still a little crunch . We also ordered glasses of white wine which unfortunately weren't very cold . Food was so good though we will definitely return

Glad we gave Russo's another chance after my wife did not have a great experience here a few years…read moreback. We've been back three times in the last year and each time Russo's has provided an enjoyable dining experience for us. My wife and I like this restaurant for its food, delicious cocktails and good service. It's been a great 're-discovery' for us and it has become our go-to restaurant when we want to have a really special dining experience. This isn't a place where you can just show up and find a table--it's popular, so reservations are highly recommended. The dishes we've had here are delicious and in just-right proportions. We've come here with just ourselves and once with friends and have not been disappointed. Our servers have also been an important part of our dining experience at Russo's. They've all been personable and attentive. Russo's has two places to dine that offer two completely different experiences: the main dining room and the Bacchus Room. The main dining room has a combination of booths and tables in a carpeted area, making for a quieter atmosphere. The Bacchus Room is more of a casual sports bar type of area. It is a simple area with bare floors, standard tables, TVs with sports games on them and a bar, but also with garage doors that can open up to a patio in nicer weather. Both areas now have the same menu. The most recent time we came we had to sit in the Bacchus Room because the main dining room was full and we could only get reservations for Bacchus. We still had excellent service and a tasty meal. Finally, we've really enjoyed the cocktails here, especially the martinis. Great espresso martini and the sour apple has become one of my favorites. Be prepared to pay a little more to eat here, as we have generally found entrees to be around $35 on up and cocktails were about $12, BUT...so worth it! We look forward to returning.