I'm so happy I found this wonderful place, the staff is top tier. I want to give a special shot out…read moreto Joanna and Saul for taking excellent care of my fur baby. You guys are AWESOME!!!

Purrfect Pet TERROR!…read more My experience with them. I made an 11:30am appointment for Saturday September 26th, 2026. I dropped my cat Bella off at 11:30am for a grooming and haircut. They said that it would take approximately 4 hours which I thought was a long time but regretfully went with it. I had not heard from them four hours later so I texted them asking how my cat was. They responded that they were still working on her. 5 o'clock rolls around and I'm kinda freaked. I texted again saying that it's after 5p and that I was on my way to pick up Bella. They responded while I was on the way that she was not ready. I get there and asked them what was going on. A heavier set woman with a Richie Cunningham haircut said that she tried to cut her hair before bathing her but her hair was too greasy which is BS btw. Also, they would not let me see her. I gave them the benefit of the doubt. Mistake on my part. It's 5:15p at this point. I went home hoping for the best. 7p rolls around and I'm totally freaking out at this point! I tried calling and no answer so I texted again saying that it was after 7p and asked if she was close to being done. Bella has now been there over 7 hours!! they responded 15 minutes later saying that it was going to cost $110 dollars, cash only and that she was ready to pick up. I went back again, put the money on the table, grabbed my cat and drove home to find her still wet, no haircut and miserable! Infuriating and extremely painful and sad! I'm in touch with the Better Business Bureau as well as this review. Purrfect Pet Parlor has no business being a business in my opinion. Horrible business, horrible people! I am attaching screenshots of our back and forth texts. If you hate your pets and want to torture them, PURRFECT PET PARLOR is your spot!!

I brought my 6 month old Pomeranian puppy here a little after 4pm, hoping to find a long-term…read moregrooming home where I could continue taking him as he grows. Unfortunately, my experience left me very disappointed. I was quoted a base price of $120, with the first 30 minutes of dematting included and any additional dematting billed at $1 per minute. I understood there could be additional charges if my puppy required extra work. However, what I did not expect was for the cost to continue increasing without any communication. Around 8:40pm, I checked in and was told they had just started drying him. Based on that update, I told them to take their time because I believed the appointment was nearing completion. I was never contacted to let me know the bill was approaching several hundred dollars or to ask whether I wanted them to continue. Instead, my puppy remained at the salon until approximately 11:15pm, nearly seven hours after drop-off. After waiting all evening, I was the one who finally texted to let them know I was coming to pick him up because the appointment had gone on far longer than expected. I also let them know it was okay if he wasn't finished, as it was already very late and the appointment had gone on for nearly seven hours. When I arrived, I was told they had spent four hours dematting him, resulting in a final bill of $400. What was especially frustrating is that, despite the lengthy appointment and significant cost, the groom was not completed. I was offered the option to bring him back another day to finish the service. I understand that severely matted dogs require additional time and that groomers deserve to be compensated for that work. My concern is the lack of communication as the cost continued to climb and the amount of time my young puppy spent at the salon for an unfinished groom. A quick phone call to discuss the options or to place a limit on the charges would have gone a long way. I do want to acknowledge that Sivan was kind and professional during our interactions. My concerns are not about the friendliness of the staff, but rather the communication around the cost, the length of the appointment, and the fact that the groom was not completed. Unfortunately, because of this experience, I won't be returning.

This is Darla. She has been a client with Janet and Sivan her entire 5 years of existence. They…read morealways take care of her, communicate with me about any concerns, and go the extra step to make sure that when I pick her up she is in the best shape possible! She just got a de shedding groom and left smelling fresh and no hairs flying all over the place! Thank you guys :)

Exceptional service; very quick too! My little dog doesn't need haircuts, but Lily had an…read moreall-services-except-haircut flea bath for an excellent price! I found my new groomer! Lily recently had an eye surgery, so I was paranoid reading reviews for other groomers. We'd prefer to keep the eye we still have. Soggy Dog definitely lives up to its 5-star reviews! Just in case anyone else is reading this that has a one-eyed dog (or any dog with blindness), Tanyss's most recent rescue is a one-eyed dog too, so that made me feel much better :) APPOINTMENT/COMMUNICATION: I called on Thursday but they were closed for a staff event; they got back to me asap by text & I ended up scheduling for Saturday afternoon. Elle called when Lily was almost done (only 30 mins later). Their communication is very quick and clear so if you have any questions regarding services, feel free to ask ahead of time! PAYMENT: They accept cash and check, but you get free enzymatic teeth brushing if you pay cash! My dog is 9-10lbs & pricing depends on weight, but for an all-inclusive flea bath (nails, teeth, blueberry facial, gland expression) I paid less than $50 before tip. That is significantly less than I've been charged at other places. Tanyss even explained that with the rising costs of living, they strive to make such services affordable :) MY FEARFUL REACTIVE DOG: was very comfortable here. When I picked her up, Elle (we share a name!!) was holding her & Lily wasn't shaking?? She also wasn't desperate to leave; she was so chill?? Keep in mind this is the same Lily who loses it if I bring her to a pet store (another place that smells like a bunch of dogs have been there). Do not get me started on the vet--this chihuahua acts like she's being deployed. She was confused when we first tried to enter, & Elle (as in not me Elle) suggested I pick her up so she doesn't get out of her harness, which is TOO accurate bc that exact thing has happened to us sooooooo many times. Elle clearly knows dogs, haha. But when I picked her up, she couldn't be more chill! PARKING: So turns out you can stop at the red loading zone right in front for pickup/drop-off, & Elle even explained that if the police pull up, they'll bat for you as a client who was literally unloading a dog, LOL. I didn't see the text about the loading zone & ended up parked a few blocks down the street, because parking in this area is a struggle. Use the loading zone! Save yourself! SUMMARY: Lily has her new grooming place :)))

I am so glad I found Soggy dog!!! I moved to Long Beach this year and have been actively looking…read morefor a new groomer (especially for my senior pup). I saw others mention they love taking their older babies here so I thought id give it a try. Plus the owner has 5 senior dogs of her own. I called and chatted with Elle (super sweet) so I could tell them all about my pup (history, preferences etc.). They were able book me last minute before leaving for a work trip which was greatly appreciated. Very very reasonable prices. When you arrive, be sure to knock as they keep the door locked for the safety of the pups. Ill Def be back. My girl was happy and probably the best she's felt after a grooming session. Highly recommend this women queer owned business!!

I've been taking my 2 cattle dogs here for a few years now and Rick is so great with them! He knows…read moreexactly how different each one of my dogs are and he adjusts to their needs. I've always fully trusted him and my dogs are always so happy to see him.

Can't review the service, but twice I've gone by with puppy and they wouldn't take me without an…read moreappointment,,,oh well

I'm always nervous taking my fur baby to groomers because so many times he's come home looking…read morerough--or worse, hurt. My Bichon/mini poodle has a super fluffy coat, and I love keeping him in that cute teddy bear style, but most groomers end up shaving him way too short despite my requests. From the very first phone call with Signal Hill Pet Grooming, I knew I had found the right place. The receptionist was incredibly sweet and welcoming, making the appointment process so easy. When we arrived, the groomer, Gloria, greeted us warmly, really listened to what I wanted, and immediately understood exactly what my pup needed. When I picked him up, I was blown away. He looked AMAZING--calm, happy, and honestly like he didn't even want to leave. I love that they're kennel-free, so the dogs aren't locked up before or after grooming. That alone gave me so much peace of mind. This was hands-down the best haircut he's ever had. Not a single nick or cut (which sadly has happened at other groomers), and the entire staff made me feel safe, comfortable, and truly cared for. He smiled the entire car ride home, and I could tell he knew he looked extra cute I've officially found my go-to groomer, and I couldn't be happier!

Everyone here is so kind and I can really tell they care about their clients and are passionate in…read morewhat they do. My go to groomer is Jorge. He's so nice, understanding and great at his craft. Highly recommend.

Thank you Sandy!!!!! You are Amazing…read more You have a gift with animals! Thank you Thank you Thank you!!!!!!

Amazing experience. They helped me so much grooming my Akita. He's a big guy who was in need of a…read moregroom. They took care of him and left him looking amazing. So grateful for their patience with him!

This place is awesome! I always have a great experience here and there's so much love and care for…read morepets here. Albert and his crew are all amazing! I recommend this place to anyone who needs grooming services, pet shots, honest consultations about what to do with your pet, if it's urgent they are always going to help and make sure you're taken care of they have resources. Love going here

I was having breakfast next door with my daughter and my pup. I was saying I needed to get him…read morebathed the next day and she was facing the sign for Pet Partners that said they take walk ins. So I walked over and they were super nice. I had him bathed and de-shedded. He sheds like crazy. When in picked him up it was the best grooming he's ever had and the de-shedding was fantastic. I'm definitely coming back.

Karmen did absolutely amazing with my pup! Such a warm and loving team, you can really tell they…read morecare. The receptionist was SO nice! I could tell my puppy was well taken care of. Will definitely be coming again.

We found this place on Yelp which was amazing. Called a few places which no availability or they…read morewere closed. It was a last minute appointment needed for the little pup and with the help of Yelp, we found Sara. I put in a searched which came up with places for what I was looking for. There were a few places that came up but she was the first to reach out. The sweet conversation explained what I was looking for and she replied professionally with what services they offered. Between a few back and forth we were able to get him in last minute. She squeezed us in day off which we were very thankful of. The place itself was in a mini strip mall with a few other businesses. A thrift/vintage shop, a bar, a few coffee shops, hair salon and nail shop. There's a decent size parking lot but when we arrived it was packed but lucky enough to find a spot. When we walked in, it was a little confusing as it was a vet. The ladies behind the counters were all sweet when we checked in but wasn't sure we were at the right place. Well, it's a vet and groomers on site. It was just a couple minutes wait till Sara came out to greet us. First off, she's such a doll and sweetheart. Very professional and takes pride in what she does. Chatted with here for a little bit about what we wanted before handing over the little pup to her. We were quoted about 2 and half hour or so which she'll call us 20 minutes before hand to let us know he'll be ready soon. Freddie Mercury was in good hand. Picking him up, he was such a cutie. The bathing, cut and grooming was great. Nails were cut and file for that nice finished look. Also he had the cutest little bow tie on which was the little icing on the cake. From the chat on Yelp, Sara explained all the pricing and services ahead of time to give us the breakdown. As it was our first time, she did take good care of us with everything. Total for everything and extra add on including gratuity and discounts for first time, it was just short of 130.00. Price wise for everything was good. It was worth it and her service was very well worth it. Even though we're not from the area and it was a last minute appointment, we're keeping her in our book as we'll be back in town again and know Freddie will be in good hands next time. The place was very professional and clean. There's a drinks section with a mini fridge of drinks and a water station for refilling your bottles and coffee machine. It was busy which is great for them. Sara, a professional and sweet person who has a special skills for what she does. Friendly, sweet and a doll. Highly recommend Sara.

We just took June our latest addition for her first grooming & haircut. They did such a great job…read more Love this place!

They did a really good job because my dogs hair was really over grown and she looked crusty and…read moreafter I picked her up she looks really good and cute the service is really professional. Go here for better service and quality

Kaleigh is the best. She texts me midway through my dog's grooming to tell my how he's doing,…read moresometimes even sends photo updates :) My dog used to get SO stressed out going to the last 2 groomers, but he somehow still gets excited to see Kaleigh! We've theorized that even though he doesn't love being groomed, his love for her overpowers his fear! His last 2 groomers would also send him home with 1 or 2 little razor burns, which I guess isn't super uncommon when dogs get a short cut, but Kaleigh has NEVER sent him home with anything, which makes me feel like he is in such good hands. She says she just calmly talks him through everything. I really the homey environment probably helps calm his nerves as well. I'm so grateful we found Messy Mutts! Highly recommend to anyone looking for a patient, kind, loving, and super talented groomer!

Kaleigh was great! Very, very friendly. She called me halfway through to let me know how…read moreeverything was going which was super cool. Our pup's cut came out so cute. And she seemed very happy. She's also very affordable. We would highly recommend to anyone looking for a new groomer