we've been using Bishop Plumbing for 20 years. They are the best. They are professional and care about the quality of their work.

I received their estimate today to repair a broken sewer pipe. Inside the basement, where the sewer pipe connects to the plumbing, is old and rusty plumbing. Also, there is water leaking threw the concrete of the basement. The estimate only included the cost of the sewer pipe. It did not include the costs of replacing the old plumbing and sealing the inside of the basement. I received two other estimates, which included the costs of replacing the old plumbing inside the basement and sealing the cement. Both of the other estimates were more than $4,000 less than Bishops. read more

Bishop Plumbing Heating and Cooling - Plumbing Near Me - Mount Prospect, Illinois

EDIT: issue was fixed by a local plumber for $200. It took the plumber 30 SECONDS to figure out all I needed was a refrigerant recharge. Bishop wanted $545 before even quoting the cost of fixing, which is now obvious was done to run up the total cost on an unsuspecting customer. AVOID! I called after seeing this business was highly rated on Google, but I did not check Yelp. I don't normally leave reviews but I figure if it saves someone a headache and $90, then it's worth five minutes of time. On my call, I was notified that there would be a $90 dispatch fee to send someone out - to which I agreed to. Once the technician arrived, he took a quick 30 second glance at the unit, pulled out a tablet, and explained there would be a $454 (FOUR FIFTY FOUR) diagnostic fee. I was upset and told the technician that when I scheduled the appointment, no one mentioned such a large fee over the phone. He said he "doesn't know what scheduling tells people when scheduling appointments". Mind you, this diagnostic fee is before any actual quote is done on a fix. I declined the diagnostic and paid the dispatching $90 fee. This is really shady business behavior. Why would a business not disclose a $454 diagnostic fee when scheduling an appointment? It would have saved me money and time, and could have called one of dozens of other places instead. I could only imagine that it's on purpose, so you would be inconvenienced either by having to call another business or pay their absurd prices. I should have gone with a local HVAC business instead of a large corporate one like Bishop. read more

Bishop Plumbing Heating and Cooling - Absurd diagnostic quote - Plumbing Near Me - Mount Prospect, Illinois

Bishop Plumbing broke everything they touched and then charged me to fix what they broke. Over $1000 to install a water heater that needed to be reinstalled by a professional plumber days later. Bishop could not even install a new water heater without leaking fittings. I refuse to let such unprofessional, rude people in my home to do any plumbing, let alone to belittle my wife and me again. read more

Very dissatisfied with them. I understand companies have to make money but Bishop will try to rip you off. We called them for a clogged kitchen drain and before he did anything he quoted us $750. My husband said no. So he "called the office" and said it would be $500. Again, too much. Yes, they came out on a Saturday but the whole thing didn't sit well with us. And to top it off they charge a service fee of $89. read more

Joe from Bishop plumbing is an amazing technician, timely and fair. I recommend Bishop for all your plumbing needs!

Total scam. Charged us thousands of dollars and claimed they found the break. Turns out the x he was referring to was actually from a tree trimming job done the week earlier. He came to the door 3 times. Each time looking for more money to do further investigation. In the end they never found the cause. We than had a local independent guy come out. He found the break and didn't even charge us for the camera use. Bishop only offered us $100 compensation. However, if we took the $100 we had to sign a waiver stating we would not publish bad reviews. Well that says it all. We refused the $100 just so we would be able to warn others in our neighborhood of the sketchy services. We care more about being a good neighbor than getting $100. STAY AWAY!!! read more

I have used Bishop plumbing for a few years . I have been happy with the work and they respond to me and my concerns quickly. The work James and Scott did was done correctly and efficiently . read more

I could fill the page with my opinions but i will just leave facts. It costs $89 for them to drive to me (i live like 4miles away) then they charge $454 to diagnose the problem. I don't know what it would have cost to fix the problem with parts and labor on top of those fees because we had a whole 8 day 3 visit ordeal so they waived it but i still paid the original $550. I do find it odd Google they are at like 4.7 rating. read more

Bishop Plumbing Heating and Cooling - Plumbing Near Me - Mount Prospect, Illinois

They charged my elderly mom $1200 for supplies and labor for a quick toilet part replacement that later other plumbers quoted $300-400 max. She felt locked into using them since they charge almost $100 just for showing up and taking a look at the job (apparently that doesn't include a quote before beginning service???!?). Beware companies that gouge their customers and prey on 74 year old women. Read reviews- this sounds like a regular thing for them. read more

TERRIBLE DO NOT USE THEM!!!!!!!! They came out to fix a pipe in the wall and create shut off to outside water. Opened up wall and installed switch in the middle of a wall, terrible location. Less than a year later the pipe burst! Was charged another insane amount to fix the pipe no guarantee on their work from less than a year later! Tried to charge us for 2 hours of work when they were there for 40 minutes. Never use them or recommend!!!!!!!!! read more

I'm rating based on my overall experience with Bishop Plumbing. I wish I had looked them up on Yelp before I called them, as I would have definitely selected another company. I had only looked at reviews on Google, where Bishop has a very high rating. Unlike Yelp, I believe Bishop is able to curate the reviews themselves and remove all the low reviews. I do not write negative reviews very often, but in this case, I couldn't in good faith let this slip by as I have come to rely on Yelp reviews for home repair service providers. In short, please look elsewhere. I initially called because my whole house humidifier system was not working properly and the number of the company on our water heater was Bishop Plumbing. I had done a little diagnosis myself and it appeared that no water was reaching the humidifier unit. I paid the initial $89 for someone to come diagnose the issue. The technician was not very nice and had like zero personality or sense of humor. Not that I expect that from everyone, but it certainly goes a long way. Once they got to my house, they said that they would have to do a full diagnosis of the furnace and that was another $365, but since he was already here, I figured I'd proceed (in retrospect, I should have just eaten the $89, asked him to leave, and hired a different plumber). After finding nothing wrong with the furnace, he then determined water was not reaching the humidifier (again, which I had already self-diagnosed but he refused to listen to). To replace the fitting that allowed water to splinter off to the humidifier was $1065 (again, I'm sure this is very high, but at this point I was already in too deep). At that point water was getting to this solenoid unit but he thought that component was not working. A new solenoid would cost $435 (for a part that costs $15-30). I just wanted my humidifier to work as I had already paid $1500 into this issue. In the end he replaced the solenoid and water finally flowed to the humidifier but the humidifier was still not working properly. At that point he said he could keep working but it would cost even more and by then, I was just done. I had spent over $2000 and the issue I originally called about was still not really resolved. It just kept feeling like I was being upsold at every moment. To get them to keep working through the problem would cost another $400, or another $1000 and so on. I am still very disappointed in myself that I did not ask them to walk after I gave them that initial $89. This was an expensive lesson I learned and I hope I can prevent anyone else from ever having learn it the way I did. Just sheer amount of negative reviews on Yelp should give you an indication of the experience you will have with this company. read more

The technician was prompt, friendly and very thorough. Being a member of the Royal Flush club was great. Saved us a bundle of monet!

Do NOT use this service. Brian is VERY unprofessional, used foul language in a residence of a CUSTOMER! Had to leave to get more supplies and calm DOWN. Seriously? Really? Leave your ATTITUDES and PERSONAL problems out of MY house! Never use you AGAIN! read more

they are way over priced !! they wanted $800.oo for instal of a kitchen faucet that i bought wtf is that no thanks read more

Do your research on flat rate fee schedules. My mom was charged $1,200 to replace the inner workings of her toilet. The replacement parts retail for a $100 max. The plumber was at her house for an hour. I've contacted my own plumber as well as a friend who is a plumber. Both confirm the job should have cost in the ballpark of $300. read more

Horrible place. Charged me 360.00 to send a pscho plumber over who said nothing wrong with the toilet, despite the fact it was running every 6 minutes./. This man sat on my couch for twoenty inutes telling me that if I wasn't a believer, I will regret it in eternity forever. Also went into detail about what a family man he is but then went on to say he hits his kids. He then went on to talk about how he could kill someone by inserting an air compressor under their skin and turning it on. Absolutely disgusting and unprofessional. Finally charged me 360.00 to do nothing. When I called to tell them what they did they offered to send another man out. He said it was a faulty flange and ordered more. After two weeks they came back and installed the flange. They did refund me the money from the visit, but the toilet is still running. They said they could not guarantee their work. Finally called Capps plumbing. They just replaced the entire toilet, which I purchased in March 2024 - (Thanks American Standard - lousy pieces of crap you sell) - as they would not guarantee their work on a different toilet either. So sick of contractors cheating, lying and taking advantage of others. Avoid Bishop unless you want to be ripped off. read more

I was quite happy with the service. We had 2 things wrong with our bathroom plumbing; both needing new parts. The technician quickly diagnosed what was wrong and fixed within 90 minutes. He (fortunately) had the parts on his truck. I had Bishop Plumbing come over in the past - but not in about 4 years. For the previous job, they provided me with coupons. Despite being 4 years old, the plumber honored the coupon. I was told about the $80 charge to simply "show up" - yet prices were reasonable, work was flawless, plumber was friendly, and I came in at $500 for 2 separate jobs within the same visit. read more

My furnace was acting up and I called them. The female on the phone said they will charge 80 for someone to look at it. Guy comes in the door and says 80 is joust for me to drive here. To run diagnostics, it will be additional 180. I told him that I was told that it will be 80 to look at the furnace and he rudely says "I am "looking" at the furnace but to run diagnostics, it will be another 180". Apparently 80 is the dispatch fee 30 minutes in and he is seeking help from someone on the phone. Then calls the furnace company tech support I got them to waive the dispatch fee by the end though 3 days later, I open up my furnace cover and see wire from humidifier is disconnected. Terrible experience. Don't hire them. Stay away. Insanely expensive!! Don't think they have experienced professionals to do the job read more

These are people are totally a scam. We had an issue with our furnace so we called them up and the told us it would be $89 for the service. The technician who came ran a diagnoses and barely cleaned anything and charged us $403 only to use tell us the problem. Then told us we would have to replace the furnace which was another $7000-$10000! They fail to tell their customers their charges when booking an appointment so they can get the $89 just for arrival. We really wished we had read these reviews before hand. I never recommend calling Bishop for any issues. read more

they have shitty drivers one cut me off and almost hit me don't hire them. i was waiting outside of my house to see when they would arrive and bro came flying down my street and almost hit my dog and me these guys suck don't hire them read more

Called and they came out the next day to fix a leak from the second floor toilet. The workman was presentable, friendly, and efficient. Two hours later, the leak was fixed. I didn't get any other estimates before agreeing to the work (it was kinda urgent), so I can't speak to how reasonable the prices are, but the company was very professional. I will say that, for the amount of time that it took to finish the job and the fact that it mostly required sealant, the cost did seem quite high. Side note: there is a $40 off coupon available in the yellow pages. read more

A "dispatch fee" of $80 to come to my home for an ESTIMATE? Really? I had two other plumbers come out for NO CHARGE to diagnose and provide an estimate to fix my shower. I'm glad they told me about their policy over the phone BEFORE they came out to visit. It made my decision to seek an estimate from someone else MUCH easier. No way. read more

Jeff came out on an emergency call at 10pm on a Saturday. He was very informative and worked quick. Very friendly, knowledgeable and reliable. We will definitely use him again for future work and will recommend him to family and friends. read more

If I could give a zero I would. Water heater would no turn on, called them. Told how difficult and costly it would be to fix and tech went right away for the jugular with a ridiculous/ astronomically high service/ sales pitch and that I would need a new water heater. Went right away to the phone to call his boss to see if he could offer me a better deal when I said no. Be careful if you call them. What a waste of $80. The tech did not even attempt to try to light the pilot on my water heater. I did this again after he left and I must have done it correctly this time because it's working. My recommendation DO NOT USE THEM!!!! read more

Had some backup issues upstairs, it was the weekend. I use bishop for heating for the last 15 years and thought I try for plumbing. It was the weekend so I was ready for a big charge. I was ok with the initial charge. I was not OK for 1200 dollars for 45 minutes of work + the show upcharge. The problem ended up being a simple rodding of the shower. They work on a flat fee structure. They are responsive and let you know the fees upfront, I signed off on the fees, but I was already into it for so much, I felt like I had to keep signing off on each problem the cost kept adding up. I won't call them again, and will in the future probably look for another heating company to service. read more

Called them with AC breakdown. Took 4 hours to respond. When they showed up the 1st thing they did was present us a bill for the pleasure of their coming out. Then took the AC unit apart to tell us what we already knew. Then present an outrageous quote for a replacement with no detail other than they would use the existing lines. Left without putting the unit back together. Do yourself a favor and don't bother with these guys. Had a competitor out 2 hours later, and had a quote for more than a thousand dollars less based on detailed questions regarding our needs. All new lines. All new Electrical. Speedy installation. Wish I could give a negative review. read more

The price is ridiculous. We paid $400 just for some one to come out and run a diagnostic on our hot water heater. They ignored the code flashing on the unit and said it was something else. They didn't any of the parts to fix it right then and verify that was the issue. We got the part ourselves and changed it out. It didn't fix anything. So water heater was still broken and we weren't any closer to fixing it. We called a different company, they addressed the issue of the code flashing and that worked. The job was fixed by a different company and we were charged half the amount. I feel scammed by Bishop plumbing. They should say that they don't service our brand and not charge outrageous prices. read more

Came out four days later.. so i was in a freezing cold house for that long. Then they charge 366 just for testing and then they said it would be another 978 bucks for a motor that was broken. However, they dont even know if that would be the complete solution. I didnt know what to do because the furance was 20 years old. They ROB YOU SILLY! DO NOT TRUST THEM! SCAMMERS!!!!!!! read more

If I could give this place 0 stars I would. It's a SCAM!!! They overcharge, do a terrible job, and then forget about you after the crappy job is "done". They charge me $600 to "fix" my sink. The sink stopped working again the next day. I called and they hung up on me 3 times. When they were trying to fix my sink they tracked mud in my house, smoked cigarettes, and clogged my toilet! THE PLUMBERS CLOGGED MY TOILET. Then you cant call them back and they don't answer. I'm going to have to go to 975 Rand Rd to give them a piece of my mind! I pray for these sick/twisted people. Taking advantage of honest Americans... so sad. BLESS UP _/\_ #IMPEACHTRUMP read more

Very expensive. They charged me $80 just give me price. I made a big mistake by calling this company.

I wish I'd seen this first! Ludicrously expensive! No one else charges to come out if they do the work, only when they diagnose & then you use that information to get someone else. Most don't charge at all, it's called labor. Last year quoted close to $2000 to remove & install toilet because" no one else would do it right" and $80 guesstimate before in door. I'm sure they know before sent how much such a straightforward task would be. Others tell you about how much before you hire them. Was actually so easy just color change, the next place said $90 no service fee over phone, so we had them do other things in various rooms & outside. I had paid almost that in the fee before the guestimate of the work. Must have changed owners because in 2011 had mostly all 5 stars. read more

Awful experience. They will charge you for a service charge and tell you "I don't know whats wrong but if you pay us $800 we will find out and then if the pump is broken its another $1500". They will charge you $80 for a service fee without even looking at anything. Spent 3 minutes in our doorway to rudely tell us "I don't know". Do not hire them please. I found several other people after our bad experience that were also extremely dissatisfied. They are unprofessional and unethical (giving discounts for positive Facebook reviews) read more

I called these criminals years ago and I was just watching a segment on home repair fraud so I decided to update my review. I needed a kitchen faucet replaced and I unfortunately didn't read the reviews on this company. They charge the fee to come out which you have to pay whether or not they do the work. They came out and assessed the faucet and told me it was upwards of a thousand dollars to replace. I declined their services and still had to pay the fee for coming out. I found an honest plumber to do the work for a fraction of the cost. I am convinced they make most of their money off that fee. If you go house to house, do an assessment, and nobody hires you because of your outrageous prices, you effectively collect revenue from all of these people while putting out no labor. I would like to know how much they generate off these coming out fees and how much work they actually do. read more

My review has two parts. First review is of the plumber, Jeff that came out. He was great. He was kind, courteous, professional, and did a great job both fixing a burst pipe, and then coming back to replace the water heater that was damaged by the flood from the burst pipe. If Jeff were his own company, he would have 5 stars. However, the office has some issues. We know we called in a high-traffic time, as there were many burst pipes and plumbing emergencies in the area, but they promised that they would come out between 9-12. I had my mom waiting for the plumber, as I had to be at work. At 12, I reached out to find out where they were, and they said they were running a few hours behind. So she waited. After a few hours, they called to reschedule for the following day. They did waive the dispatch fee, but that still did not make up for the whole day she spent waiting. Also, I needed 2 invoices for the 2 services I had. The office was supposed to email it to me following the service calls. I had to call the office several times, and they made it seem like I was asking them to email me the secret to the universe. It took over a week to get (sort of) what I needed. Finally, we discovered after the fact that what they charged us was more than double what other companies would have charged for the same service. We used them because they were available in an emergency, and were happy with the work. However, if it is not an emergency, do research and ask around regarding prices. read more

Zero Stars!! SCAM!! Too bad I went with Google reviews instead of Yelp! I was told over the phone that it's going to be $80 to diagnose what's wrong with my heating -that is $80 diagnostic fee that is applied to the final price if we go with their estimate. As soon as they walked in they ask to sign a contract that says it's a $400 flat fee no part included!!!! Apparently their dispatcher forgot to mention $400, $80 was only to cover their travel cost. AND $80 is on the top of $400. $80 is not included anywhere!! One of the part was dusty so they wiped it and charged $500 for 1H of work!! BS!!!! SCAM!!! Those people are running a scam and I'm reporting them to BBB. They are lying over the phone and as soon as they walk in they are saying something else. read more

We had a sewer blockage that needed an emergency routing. Bishop was super responsive and quick to come out. Jeff was so honest and communicative throughout the process. He worked extra hard to figure out the issue and left with problem solved. It was tricky, too! Definitely would recommend Bishop and Jeff and will call them for any future needs. read more

STAY AWAY!! How I wish I would have checked Yelp first!!!! Unbelievable. A lot of the same complaints as others. They committed to a time but then wanted to come earlier. I wasn't home, so we rescheduled for the next day. Tried to roll with it, tho it was very inconvenient for us. We had a leak under our kitchen faucet. I bought a new faucet at Home Depot, on the chance that it would need to be replaced. They came and ONE HOUR and $600 LATER, the job was done. Since we were leaving for the holidays the next day, we were under the gun to get it done so my husband authorized the work. (I would have sucked it up and risked keeping the bucket under the sink while we were gone). MISSED appointment and WAY WAY WAY too expensive. Stay away! read more

PLEASE READ - STAY AWAY!!!! FAKE POSITIVE REVIEWS ON GOOGLE!!! PLEASE believe all of the negative Yelp reviews. My elderly mother reached out to Bishop after her heater stopped working. This was the first time that she tried to do something on her own since my father passed away. They charged her $1400 for a bandaid repair - not bad for not even a full day's worth of work, right? I tried to give Bishop the benefit of the doubt by reaching out to them, after my mother called me in tears, in hopes of trying to work something out with them. I thought that they would have some human decency, but I was very wrong. After calling multiple times without any help I decided to send an email to reach out to the owner Brian Wilk, as a last resort. I finally get an email from their VP Kristina Curran. I cannot believe the cold-hearted response that I ended up receiving from her. Kristina did not even have the decency to pick up the phone to call me back in order to discuss this with me, instead she cowardly chose to write an insensitive response via email after I expressed to her employee Gina how poorly my mother was treated by their other employee Brian. Kristina responded as if I should be extremely grateful for the fact that Bishop sent Brian back over to my elderly mother's home to then have him get extremely aggressive and yell at her in order to intimidate her after she just spent $1400.00 for a repair on a heater that only lasted for 2 hours, to then end up sitting in the cold, without heat, for close to a week. But even though there is a language barrier and English is not her first language, my mother signed a contract so who cares it is not their problem. How does a heating company not offer any warranty on their repairs, especially after 2 hours??? And how do they not have 24 hour emergency service during the winter? When I called Bishop I was told that they do not have anyone to send out during an emergency. LIARS!!! Yet their listing on Google shows that they are open 24 hours. It is very clear that Bishop does not care about their customers once payment is received. How heartbreaking that they left a senior citizen in the cold, without a care, in the middle of winter!!! I can honestly say that I have never dealt with a company as morally corrupt as this. They are supposed to be professionals. Their technician Brian should have had the proper training to know when he needs to deem something as beyond repairable. He should have never tried to do a repair on a unit that he, as a professional, knew from the start that he himself could not repair or that it would only act as a temporary bandaid (especially if he needed to invest "20 hours" as their VP claimed). Absolutely absurd and such a joke!!! Bishop, nor Brian their tech, invested anywhere near 20 hours of work. Then after their horrible attempt at a repair they then tried to tell my mother a new heater would be 7k. They say that the pricing is due to them being licensed, insured and bonded. I contacted two other local companies (both licensed, insured, and bonded as well - one with over 30+ years of experience) yet Bishop quoted my mother more than double their price. All of this coincides with the reviews that I have read online claiming how Bishop takes advantage of people by grossly overcharging them. They get customers locked in by not only charging a dispatch fee but then adding a ridiculously high diagnostic fee so that they get backed into a corner and just end up using them versus losing out on over $400.00. After speaking with the State, and the city of Des Plaines, both mentioned that this is NOT the first complaint and that they have received numerous complaints about Bishop regarding similar issues as mine throughout the years. Which makes me question how a company with a track record like theirs gets the State to continue to renew their license year after year. My siblings and I found a great company down the street from Bishop who charged just under 3k for a brand new heater. They couldn't believe the amount that my mother was charged for an attempt of a repair that should have never been done in the first place. PLEASE STAY AWAY FROM BISHOP!!! read more

I called Bishop plumbing asking for a bid for a project in the Bronzeville area. I was told by their operator that they didn't service my area. I asked the operator "why would you tell me you don't service this area when I got your phone number off one of your trucks in neighboring Hyde Park"? Then she denied having a truck in Hyde Park. I told her that "I'm looking at your truck right now". Then she claimed to be doing a favor for someone in Hyde Park. These people lied about not working in this area. She declined my business based on the sound of my voice. read more