They can't compete in a professional market Tried to purchase a Rolex but there was such chaos…read moreselling a watch from under another customer and the absence of transparency in the deal just made it shady. Their delay in getting back to me impacted the wallet by 600.00 due to the rising Canadian dollar (good news for Canadians!) Not having aggressive retail buyers acquiring proper stock, lackluster communications and no follow thru gives this place a disappointing review. Would have been 1 star, but they were friendly.

Birks carries a great line of pieces that are great quality. Its not a bargain hunter's jeweler but…read moreyou won't be disappointed at the quality you receive. At this particular location, the staff are fantastic. Ask for Mami and she'll see to it that you're entirely satisfied.

I've been coming here for a very long time. Like at least 20 years. I usually deal with Nurdin the…read moreowner. If he's not around he leaves the store in the capable hands of his female assistant Sharifa, or Male assistant Din. The store has had a couple of remodels since I've started coming here. I come here because they are personable and have got some good prices as compared to their competition. Also here at the warehouse they have a good selection of wrist watches along with some unique wall clocks. If you need a one stop place to get a watch I'd definitely give this place a look. They service watches as well. The ones they don't they can send out for repair. The only thing I wish is that they were closer to me, or that might be a bad thing too. I live in the deep south and they are located in a strip mall off 32nd ave. Just west of Joey's restaurant.

Unfortunately my watch could not be working again after capacitor battery did not restart it - they…read morewere very efficient and tried to get it working but the watch has more trouble inside and is not worth the repair

Great friendly service and very reasonable prices. He fixed my watch when many others had failed…read morepreviously.

Kong is likely the most experienced watch repair person in Calgary. He provides a very high level…read moreof service at a great price. He was able to calibrate my NH35 automatic movement while I waited.

Picked upmy custom rings today and I could not possibly be any happier. After a year of back and…read moreforth and no one listening to me at another jeweller and finally rejecting all of their attempts I went to Troy. The owner himself did my custom CAD drawings. The rings were finished in half the time quoted and they were perfect. I could not recommend them any more, and I'll never buy jewelry anywhere else ever again. Absolutely first class experience.

Very professional! fixed my necklace up and got it looking as good as new :) would recommend this…read moreplace!

Got my watch battery replacement, while waited. Another small business to support. Will bring my…read moreRado watches for battery replacements.

Seeing all the great reviews, I decided to take my dad's watch to be repaired and cleaned at Time…read moreCentre. I was very clear that this watch meant alot to me as it was my dad's and he passed away a year ago to that day that I went into the shop. The proprietor at Time Centre said he couldn't fix it, but he could clean it. Fast forward to 2 MONTHS LATER, we still didn't get the watch back or even a phone call telling me the status. Went into the store because he had not called at all and he was totally caught off guard. My husband was told that he had tried to fix it and couldn't get the parts. It was still not cleaned. He made up a story about someone else trying to fix it and glued it somehow. None of it was true. We got the watch back that day and there was a piece broken off. I would never recommend this place to anyone. I was so disappointed in how this precious heirloom of my father's was treated like trash.

Asked the very professional technician to check my watch battery and, if so, to replace it. Task…read morewas completed in under 10 minutes for a very reasonable price. Watch was set and works fine now. Very pleased with the outcome. Great location off Mcleod Trail with free parking in front of shop. I would recommend this establishment for watch repairs.

Friendly people, quick service, good repair and good price…read more Everything I was looking for.

Worked with Vivian Li on a custom engagement ring. She went above and beyond, and we are ecstatic…read morewith the ring she helped us design. The whole team has been amazing here and we will be life long customers.

Parking - not a hassle. There's lots of parking on 17th Ave SW or the side streets…read more Watch battery - I called around to several places to inquire about the cost of replacing my watch battery. It ranged from $25+tx to $40+tx. Calgary Jewellery will replace any watch battery for a flat rate of $25 including GST. This is remarkable. My watch battery is considered specialized but no issues. Don't go anywhere else.

I could not say better things about my experiences with Gem by Carati…read more I had initially spotted a designer engagement ring online that was only fabricated in the States. For such an important purchase, I was too nervous to pay an inflated USD price for a ring that wouldnt come with a return policy if it didn't fit or look great on my finger. I approached Justin, the owner of Gem by Carati, with an inquiry about having a ring custom made as I had already looked everywhere around Calgary to no avail. Justin and his team talked me through the process and worked within my and my fiance's budget while making suggestions to improve the strength and longevity of my ring design. They even crafted a wax model to try on so I could get a feel for size and fit before I made the decision to purchase I am absolutely in love with my personalized ring and further appreciate the stressless experience I had at Gem by Carati

I needed some jewelry repaired and emailed Justin at Gem by Carati on a recommendation from…read moreCalgarypuck Forums. Received a very prompt reply (within the hour) addressing my query with a ballpark quote on the repair fee. Brought the piece in the same day and was told it would be about a week for the repair. Received a phone call the next day advising that the repair was complete and that I could pick it up anytime and the charge actually ended up being under the estimate he had provided! As a reference point, the final repair fee ended up being 25% of what I was quoted by another jewelry store (where I originally purchased the piece). To summarize: - Extremely prompt in responding to queries; - Very reasonable repair pricing; - Turnaround time on my repair was 1 day. I would have been happy with the quoted 1 week; - Repair was done in-house, not shipped away to a third party.