Picked upmy custom rings today and I could not possibly be any happier. After a year of back and…read moreforth and no one listening to me at another jeweller and finally rejecting all of their attempts I went to Troy. The owner himself did my custom CAD drawings. The rings were finished in half the time quoted and they were perfect. I could not recommend them any more, and I'll never buy jewelry anywhere else ever again. Absolutely first class experience.

Very professional! fixed my necklace up and got it looking as good as new :) would recommend this…read moreplace!

Pacific Jewellery is THE best jeweler in the city BAR NONE! I have used Min's services several…read moretimes and I am always very pleased with his work. This jeweler is fair, talented and very well priced for the services provided. I have sent several people their way as I am always confident that they'll be as satisfied as I always am. Highly recommend!!

Min is so kind and professional- in the business for 30 years! Reasonable prices and excellent…read moreservice. Support local!

Worked with Vivian Li on a custom engagement ring. She went above and beyond, and we are ecstatic…read morewith the ring she helped us design. The whole team has been amazing here and we will be life long customers.

Parking - not a hassle. There's lots of parking on 17th Ave SW or the side streets…read more Watch battery - I called around to several places to inquire about the cost of replacing my watch battery. It ranged from $25+tx to $40+tx. Calgary Jewellery will replace any watch battery for a flat rate of $25 including GST. This is remarkable. My watch battery is considered specialized but no issues. Don't go anywhere else.

It's a common misconception, I think, that most men believe that custom made engagement rings would…read morecost more than if they would just go to a brand jewelry store. I discovered Marlow Diamonds & Design when I went to jewelry stores and found that they could only give me a close match of what I wanted, and not 100%. As a customer, you have the right to get exactly what you paid for. Marlow sat down with me in front of a computer and showed me concept designs of engagement rings until I saw something that made me go, 'This is exactly how I envisioned it'. He never tried to upsell beyond my given budget. He is not a pushy salesman. He would just let me decide and point out the features that I want until I was satisfied. From start to finish, the end product was exactly as shown on the rendered image. No surprises. No wondering why it looks different from the render. We even had to resize the ring at the last minute to a smaller piece, and they were able to accommodate our request. Excellent customer service! My fiancee loved every detail. Marlow will make sure that every dollar you spend here is well spent!

We chose this jeweler based on their overall good reviews (looking back I regret to not looking at…read morethe bad ones). One month after receiving my custom engagement ring, three of the six prongs snapped and my diamond fell out. The ring had to be completely remade due to a manufacturing defect, and what followed was poor communication, quality-control issues, and multiple trips back to the store. Kat, the person that many people praised in the reviews, no longer works there. Initially, everything seemed promising. Kat was great to work with and gave my Fiancé confidence in moving forward with a custom design. Just one month after our engagement, three prongs broke and my diamond fell out. Thankfully, we didn't lose the diamond. After inspecting the ring, Marlow admitted the prongs had likely been cut too deeply or lacked sufficient gold support and that the ring would need to be completely remade rather than repaired. We then went three weeks without any update and only learned the replacement was ready after I contacted the store myself. When we picked up what was supposed to be a brand-new ring, it already had visible scratches and was made to the wrong specifications. We had ordered a 2.5 mm band, but the replacement measured 2.92 mm. After few days, we returned again only to find fresh scratches that needed correcting while we waited. To their credit, they refunded the ring setting cost. However, that does not undo the experience. An engagement ring is one of the most meaningful purchases a person can make, and instead of enjoying our engagement, we spent weeks dealing with a failed ring, a complete remake, communication problems, and repeated quality-control mistakes. I genuinely would not wish this experience on any couple during what should be one of the happiest and most exciting times of their lives. I would strongly encourage anyone considering a custom engagement ring here to take your business elsewhere. You don't want to risk it and we learned it the hard way.

Sean's professional and personable approach to service, advice, craftsmanship and quality makes him…read morea Master of his craft. I absolutely recommend him hands-down if you're looking to acquire customized, beautiful, one-of-kind jewellery, especially rings. Your expectations will be exceeded!

When it comes to jewellery I am rather particular and not like most other women. I just couldn't…read morefind anything at the regular jewellery stores that really got me excited. So we tried Ferguson Jewellery and I am so happy we did! He just nailed it! He did exactly what I asked him to do and even better! This is how it works: The owner, Sean, is only available by appointment. After your first meeting he creates a sketch of what the ring looks like and discusses it with you. Then he creates a plastic model of the ring and again, discusses it with you. And if you are really happy with it, he actually creates the ring. He has many years of experience and knows what works and goes well together. He is just really good at what he is doing and he is a really nice guy as well! He cares a lot about making his customers happy. If you are looking for some custom made jewellery I totally recommend this place! You won't be disappointed.

It is such a wonderful experience to be treated so well. Canadian, privately owned jeweler who are…read morewilling to help in any repairs or large or small purchases. Thank you Maria for helping me.

Picked something up from Dana Dow Jewelers and it is not what you think it is !…read more It is a custom mug. I know you probably thought it was jewelry but they do other things there too! The mug says best man and I will post a picture of it. I wanted to give them 5 stars because they were so friends and helpful but I gave 5 o my because it was SO expensive! They charge $1 to engrave per letter but in the end I guess it's worth it because you are left with a sentimental gift

Zero star. The rudeness of the women who work here truly stays with you. It's been weeks since I…read morewas overcharged for a ring to be resized that I dont wear because it doesnt fit. Don't bother going.

From the owner: We specialize in onsite jewellery repair as well as custom jewellery, all completed by our personal…read moregoldsmiths of nearly 44 years. Our love of jewellery shows in our vast selection of one–of–a–kind coloured stone & diamond jewellery, mixed with classic everyday chains, earrings & bracelets.

I've been coming here for a very long time. Like at least 20 years. I usually deal with Nurdin the…read moreowner. If he's not around he leaves the store in the capable hands of his female assistant Sharifa, or Male assistant Din. The store has had a couple of remodels since I've started coming here. I come here because they are personable and have got some good prices as compared to their competition. Also here at the warehouse they have a good selection of wrist watches along with some unique wall clocks. If you need a one stop place to get a watch I'd definitely give this place a look. They service watches as well. The ones they don't they can send out for repair. The only thing I wish is that they were closer to me, or that might be a bad thing too. I live in the deep south and they are located in a strip mall off 32nd ave. Just west of Joey's restaurant.

Unfortunately my watch could not be working again after capacitor battery did not restart it - they…read morewere very efficient and tried to get it working but the watch has more trouble inside and is not worth the repair