Worked with Vivian Li on a custom engagement ring. She went above and beyond, and we are ecstatic…read morewith the ring she helped us design. The whole team has been amazing here and we will be life long customers.

Parking - not a hassle. There's lots of parking on 17th Ave SW or the side streets…read more Watch battery - I called around to several places to inquire about the cost of replacing my watch battery. It ranged from $25+tx to $40+tx. Calgary Jewellery will replace any watch battery for a flat rate of $25 including GST. This is remarkable. My watch battery is considered specialized but no issues. Don't go anywhere else.

Picked upmy custom rings today and I could not possibly be any happier. After a year of back and…read moreforth and no one listening to me at another jeweller and finally rejecting all of their attempts I went to Troy. The owner himself did my custom CAD drawings. The rings were finished in half the time quoted and they were perfect. I could not recommend them any more, and I'll never buy jewelry anywhere else ever again. Absolutely first class experience.

Very professional! fixed my necklace up and got it looking as good as new :) would recommend this…read moreplace!

It's a common misconception, I think, that most men believe that custom made engagement rings would…read morecost more than if they would just go to a brand jewelry store. I discovered Marlow Diamonds & Design when I went to jewelry stores and found that they could only give me a close match of what I wanted, and not 100%. As a customer, you have the right to get exactly what you paid for. Marlow sat down with me in front of a computer and showed me concept designs of engagement rings until I saw something that made me go, 'This is exactly how I envisioned it'. He never tried to upsell beyond my given budget. He is not a pushy salesman. He would just let me decide and point out the features that I want until I was satisfied. From start to finish, the end product was exactly as shown on the rendered image. No surprises. No wondering why it looks different from the render. We even had to resize the ring at the last minute to a smaller piece, and they were able to accommodate our request. Excellent customer service! My fiancee loved every detail. Marlow will make sure that every dollar you spend here is well spent!

We chose this jeweler based on their overall good reviews (looking back I regret to not looking at…read morethe bad ones). One month after receiving my custom engagement ring, three of the six prongs snapped and my diamond fell out. The ring had to be completely remade due to a manufacturing defect, and what followed was poor communication, quality-control issues, and multiple trips back to the store. Kat, the person that many people praised in the reviews, no longer works there. Initially, everything seemed promising. Kat was great to work with and gave my Fiancé confidence in moving forward with a custom design. Just one month after our engagement, three prongs broke and my diamond fell out. Thankfully, we didn't lose the diamond. After inspecting the ring, Marlow admitted the prongs had likely been cut too deeply or lacked sufficient gold support and that the ring would need to be completely remade rather than repaired. We then went three weeks without any update and only learned the replacement was ready after I contacted the store myself. When we picked up what was supposed to be a brand-new ring, it already had visible scratches and was made to the wrong specifications. We had ordered a 2.5 mm band, but the replacement measured 2.92 mm. After few days, we returned again only to find fresh scratches that needed correcting while we waited. To their credit, they refunded the ring setting cost. However, that does not undo the experience. An engagement ring is one of the most meaningful purchases a person can make, and instead of enjoying our engagement, we spent weeks dealing with a failed ring, a complete remake, communication problems, and repeated quality-control mistakes. I genuinely would not wish this experience on any couple during what should be one of the happiest and most exciting times of their lives. I would strongly encourage anyone considering a custom engagement ring here to take your business elsewhere. You don't want to risk it and we learned it the hard way.

This is the other Tany's Jewellery location in Calgary. I don't normally write a review but their…read moreservice was beyond what I expected. They were able to repair my metal sunglasses frame via welding (which is 10x beyond what a glue or epoxy can do). I drove all the way from Okotoks to Sunridge Mall because they were the only people I found that were willing to repair glass frames. I tried about 10 other custom jewellery places and they all refused to attempt it. Jon is the best and my glasses feel like new again. He is incredibly skilled. DEFINITELY WORTH THE DRIVE!!

From the owner: It pays to support local family-run businesses. We opened…read moreour first store in 1989, and now with two beautiful stores serving Calgary and area. Our unique selection of quality brand name products and competitively priced repair services make Tany's Jewellery your premier family local jewellery store!

Sean's professional and personable approach to service, advice, craftsmanship and quality makes him…read morea Master of his craft. I absolutely recommend him hands-down if you're looking to acquire customized, beautiful, one-of-kind jewellery, especially rings. Your expectations will be exceeded!

When it comes to jewellery I am rather particular and not like most other women. I just couldn't…read morefind anything at the regular jewellery stores that really got me excited. So we tried Ferguson Jewellery and I am so happy we did! He just nailed it! He did exactly what I asked him to do and even better! This is how it works: The owner, Sean, is only available by appointment. After your first meeting he creates a sketch of what the ring looks like and discusses it with you. Then he creates a plastic model of the ring and again, discusses it with you. And if you are really happy with it, he actually creates the ring. He has many years of experience and knows what works and goes well together. He is just really good at what he is doing and he is a really nice guy as well! He cares a lot about making his customers happy. If you are looking for some custom made jewellery I totally recommend this place! You won't be disappointed.

They are always so polite and informative. I have sold many gold jewelery pieces there.read more

Initial impression made me feel uncomfortable and unwelcome, was already uneasy to be there,…read morecompared to Executive Diamonds, whom I had visited minutes prior, were welcoming, helpful, compassionate and took my appraisal right away and Fleetwood Made me wait a month for an appraisal appt and then phoned me hours before my appt to cancel and rebook....in another month. If there is any sentiment involved in your visit, stay away from Fleetwood.

It is such a wonderful experience to be treated so well. Canadian, privately owned jeweler who are…read morewilling to help in any repairs or large or small purchases. Thank you Maria for helping me.

Picked something up from Dana Dow Jewelers and it is not what you think it is !…read more It is a custom mug. I know you probably thought it was jewelry but they do other things there too! The mug says best man and I will post a picture of it. I wanted to give them 5 stars because they were so friends and helpful but I gave 5 o my because it was SO expensive! They charge $1 to engrave per letter but in the end I guess it's worth it because you are left with a sentimental gift

Sold a Blue Diamond Ring that was a gift to me, the lady went to the Charm store in Medicine Hat,…read morewas told by one of the sales ladies that she could tell by just looking at it, before putting it on one of the machines they have there, that she knew it wasn't a real diamond, and after doing whatever she did, told my customer that yes, it's not real, in fact, she didn't know if it was even any kind of a gem stone. This was sent to me right after leaving the store. I gave my customer her money back, she has every right to believe whomever she wants, however, I took it to someone who also knows how to use a Jewellery Loop, and a Diamond Tester, and in fact, the Blue Diamond is a real Diamond, with the same qualities a real diamond has. The earrings to the set, they were real too, and were tested by a local, reputable jewellery company, not impressed, no one can tell if a stone is real or not by just looking at it, so I'm not sure what their intention was, but they made me look like a liar, and someone who would take advantage of an older person. I insisted the lady who bought the earrings get them tested, even though, the sale had already taken place and she wasn't questioning whether they were real.

I am super disappointed with the store in Market mall! I sent my engagement ring to repair and the…read moreclaw broke within 6 months! The diamond fell out and was nowhere to be found. I talked to them and they could not do anything! The manager in training named Elena asked me "What do you want? The diamond?" "This is life" "My daughter's ring is over 20,000 dollars" (while I told her that was not a small diamond which was over 10k and that was a big loss for both sentimental and economic reasons.) Why mentioned the price of her daughter's ring ? Was that because she thought mine was too cheap? I lost something I held dear because of bad craftsmanship and this is what I got : Lost something important and got insulted!!! I was sad but now I am super mad! Before I was there, I even wanted to have them quote me the price for a diamond similar to the one I lost or upgrade it because I wanted to replace it so badly. Now NO WAY! Not from this place. Avoid the store if you do not want to face my situation.

Can't say enough about Mickelson's. They repaired an antique bracelet of ours and did a beautiful…read morejob. For a small additional fee, they fixed it as a rush and we had it time for our son's wedding. Great work, a caring and skilled craftsman and all over nice person. Thanks again.

No wonder this guy gets 5 star ratings. He is a pleasure to do business with. Small store with a…read morebig heart.