We came here to look for some dog treats. We weren't sure if our foster dog would like some of the…read morebully sticks so we wanted to get a small pack or individual portions. Staff was helpful with some different suggestions and even said we can buy the larger packs and return them opened if the dog doesn't like them. There's a parking lot with plenty of spots. It shares a lot with a vet. The when you call the store it also can reach the vet but not sure if it's monitored.

I've brought my other pets here and wanted to inquire about vaccines for my puppy, only to call and…read morefind out they closed their vet clinic this year! So sad, this is a great pet store with lots of different brands and decent prices. The gentleman who helped me out with some things for my puppy was very knowledgeable and helpful. They also have a rewards program that you can link your cell number to. Parking is located in the back and can be a bit hectic.

Had an amazing experience today at this family owned pet shop! Special Thanks to Tom for the nail…read moretrim on our birds! Previously traumatized from other pet stores, he did INCREDIBLE and my birds were so relaxed! He is very knowledgeable in avian care and gave us some awesome tips! We are now regulars thanks to Tom! And we left with some goodies!!

What a great find. Stumbled across this shop waiting for my knifes to be sharpened at the Farmers…read moreMarket. I don't normally walk that far down, but had time to waste. The store associates were super friendly and helpful, and in no way intimidated by my bully breed (not they had any reason to be). The store had a great selection of dog (and cat) food, toys, treats and accessories, but also had an interesting selection of live birds and reptiles. Well worth venturing out of the market for.

Henco Professional Animal Products is hands down one of the best-run businesses I deal with. They…read moreoffer both retail and wholesale, and while wholesale is reserved for verified pet stores only (as it should be), even their retail pricing is extremely reasonable. The staff is incredible. You can immediately tell they operate as a true team--everyone helps each other, everyone helps customers, and the service is consistently on point. Timing-wise, they're rock solid. I'm usually that person who shows up 10-15 minutes early and waits in the parking lot, and without fail, the gate opens exactly at 9am every single time. I retail their dog bones and bone fillings, and my customers' pets absolutely love them. The pricing is the best I've found, which is why I restock here consistently. I almost always end up picking up extra items because the value is just that good. Great products, great prices, and great service. Businesses that operate at this level are rare these days--Henco is doing it right.

The bessssst! Their team is always so caring and down to earth. We love shopping here and always…read morefeel welcomed

This is the neighborhood "mom and pop" type pet store. It is quite unkempt on the interior, but…read morethey have a good selection of live animals, feed, and supplies. FYI I come here for aquarium needs. Pros: - accommodating staff. Requested a plant that didn't have a label and the employee asked her boss and they were able to sell it to be for a great price - great selection of reptiles (snakes, lizards, etc.) - one of the few places that consistently has springtails or isopods - I don't talk to people but every time I've shopped at the store there always seems to be a good conversation happening - prices seem standard, though I've compared and they often have slightly lower live aquatic animal/plant prices. Support local! Cons: -not the friendliest staff, I often don't get a "hello" at the register, let alone be told the total amount -There's been an unused, dirty fish tank wall as long as I can remember and it's just in the way and ugly (but i understand the struggles with hoarding) - they don't have a lot of aquarium plants and most plants do not have prices. -understaffed it seems, so be patient with them (waited about 30 mins to be helped cause there was only one person working the aquarium area) - bird cages look unhealthy The place needs to be cleaned up. The staff needs to have better work ethic. That being said. Scales N Tails has been my go to pet store since living in Burbank. I have conures, but I refuse to buy anything for my birds here. BUT I do also have paludariums and a pond and this shop has provided me with most of my live animals and plants. I have not had any issues with disease or mortality. Not the best, not the worst, but definitely one of my favorite places to shop!

I've been coming to this pet store for a couple years now and it's honestly one of my favorite. The…read morestaff is all super friendly and knowledgeable. They have such a large variety of aquatic animals and reptiles! It really feels like a mini zoo when you come in here. There's a very small parking lot located out front but there's lots of street parking. Also lots of small businesses in the area to check out and support!

I love this place. I have been bring my Ludo(. 6lbs dog) to them for 14 years and will continue to.read more

I took my dog to this place over 3 years ago, and to this day I can honestly say it was the worst…read moreexperience I've ever had. They caused an infection in his private area, and I had to take him to the hospital for treatment. After the visit, he was traumatized--he would only cry and didn't want to walk. If you truly love your pets, do not bring them here. I have photos and proof of everything. On top of that, the way the owners treated me when I brought the issue to their attention was completely unprofessional and disrespectful. I would never recommend this place to anyone.

This store is the best, the employees/volunteers..... girl you can tell they love what they're…read moredoing and how much they really care for animals. I found out a former family member put up our cat for adoption and was then later sent to this location. when I arrived there was a volunteer by the name of Kate who helped me out and I was able to get my baby girl back. Kate was so lovely and Wan so thank you for taking good care of my princess. I would also like to recognize a worker by the name of Adam who was truly such an angel and he slayed. Not only was Adam so happy for me but it was nice to get to know a little bit about him and how he loved his job because he loves animals so he felt like he was in the perfect place which honestly melted my heart. He was able to help me out with my coupons and get me the best deals for my baby girl. At the end when we said goodbye he told me "I'm so happy you got your baby back" and I was just so touched because I knew he meant it and that's how I truly knew he's an animal lover, I could just tell he was one of my peoples and he is that betch lol. I cannot recommend any other store but this PetSmart location, the kind Souls here are just everything.

I had gotten a 10 gallon starter tank for a bearded dragon online there was a good deal . So I…read morethought I'll order it for pick up then go in store to pick it up and buy a bearded dragon along with it . This would be a second time I've owned a bearded dragon . Walked in it was not a welcoming environment to begin with I felt like the workers and supervisor kept looking at me in a weird manor. I asked an associate inquiring about the bearded dragons she had told me to wait for the supervisor. Supervisor then comes and explains that the 10 gallon starter tank is not suitable for a bearded dragon juvenile. I then asked explained I've had one before and it was our office pet we had him as a juvenile in the same size tank and once he got bigger we got him a bigger tank so I would be doing the same with new bearded dragon . HOWEVER that was an issue for the supervisor. She said she would recommend me getting a 20 gallon tank and return the 10 gallon tank . I repeated myself I know how big the bearded dragons get I'll just purchase a 20 gallon tank when the time comes . She then proceeds to tell me she wouldn't be able to sell me the bearded dragon if I don't get the 20 gallon tank . She was having a stern /snarky tone. I said fine . She had another associate help me chose out a bearded dragon. I chose it and me realizing that there was 4-5 in a tank that was half the size of the 10 gallon tank I originally ordered I asked the associate why can't I just stick with my original tank and he said he doesn't see a issue with it . He agreed with me that it didn't make sense . I proceeded to take the 20 gallon tank placed it back on the shelf . He lets the supervisor know and she tells him she won't sell me the dragon unless I will return the 10 gallon and buy the 20 gallon . Mind you I bought the 10 gallon for $58 & the 20 gallon was $112 -$120 . I then said how is that possible to refuse service ? He was playing the middle man and said she stated it's POLICY . I then asked him if she can show me somewhere in the policy in writing that she can't sell me the 10 gallon tank and a juvenile bearded dragon together . He then said she just doesn't feel comfortable selling me the dragon without the 20 gallon tank . I feel like I was profiled as soon as I walked in . I have a lot of tattoos and I was speaking very nice and respectful towards everyone . I then was waiting for her to come talk to me then never came . I told the employee I'll take the original tank and take my business elsewhere. I explained the situation to another rival company and they didn't agree with the supervisors action . I have many pets and love them dearly . I've never had bad interactions with anyone especially in pet stores but this one has definitely taken the cake for me. I drove over 40 min as well just to get turned away as a paying customer . I did not get the supervisors name. But whoever was scheduled today same date as this review and it was around 6pm I visited the store that was the supervisor on shift. Very disappointed and very unprofessional to treat a customer a certain way . I also saw her talking to other employees about me while the associate was helping me out choose a bearded dragon. Please let higher management know about this situation .

Sent them msgs and phoned but never replied. I took a drive to their 'address' but no sign or sound…read moreof any birds in their purported location. lt appears they don't exist.

From the owner: At Vibrant Birds House, We have great personality parrots for sale, african grey parrot for sale,…read moreumbrella cockatoo for sale, talking parrots for sale, hyacinth macaw for sale, blue and gold macaw for sale, scarlet macaws for sale, black palm cockatoo for sale, palm cockatoo for sale, indian ringneck for sale, And parrot eggs for sale, with abundant personality, character, and body structure. All of my parrots are hand raised in our home, and can be viewed by appointment. Our parrots have large acres to play in . We give them Nature and Variety toys that they love and thrive on. Our parrots are all loved If you are looking for a reliable quality parrot breeders of african grey parrots, hyacinth macaws, blue and gold macaws, scarlet macaws, umbrella cockatoo, Indian ringneck etc, please visit with Vibrant Birds House first. You will see the difference in our parrots and the way we raise them. Vibrant Birds House adores animals and enjoys people. We home raise our parrots which makes a difference due to early socialization and interaction with people and other animals. We do not breed as business , We do it as result of too much love we have for the birds that’s why you will never see our price with other breeders.

Allan's Pet Center is the best pet store in entire LA. Especially if you're looking for a reptile…read moreor fish. I bought there my beautiful chameleon and huge number of fish. Stuff is wonderful, always happy to help and answer all questions. Been there so many times over past years and always had a great experience.

ZERO STARS!!!!! Be cautious when leaving your pets here! I left two conures, today I picked them up…read moreand one is dying. My Green cheek can no longer walk, he's dragging himself, looks thinner. I'm upset they didn't call me to let me know he wasn't doing well. The cage lining had also not been changed, it was the same liner I left them with and 5 days later they didn't even change it. I called them and asked them when I got home and they said they do change it, but they didn't!!! It was the exact same newspaper I had put down for them when I left them. They obviously don't care and probably kept them locked in a back room without tending to them, do not leave your pets here especially birds. My husband and I both called to speak to a manager and they ten called my phone to give me the "managers" phone number but they started reading back to me my husbands phone number but told me it was the managers phone number... I don't know what going on over there but definitely not going back. *** update, my bird died that day after picking it up from boarding. They said he started showing signs of illness on Sunday but they never called me to let me know. I would have picked it up and taken it to the vet. My bird was only home for 4 hours before it passed :/

Great place to purchase some fish…read more They have multiple options and carry multiple fish tanks, accessories for the fish, and fish food. The layout resembles a small little aquarium that you can take your children to just to have a small peek at it. The aquarium is not very large, but it is sufficiently spacious. I went with a friend who loves fish and takes care of them, so it was like watching a child run around the Long Beach aquarium. Pretty great place; I'm not much of a fish person, but if I ever become one, I know where my stop for all my fish needs would be.

Really cool fish store. Lots of different options of fish,…read morefresh and salt water. Different corals and plants, feeder fish, etc. They also have beta fish, that are actually cared for :) You can get the whole set up , tank supplies and fish here. Big store, easy parking, and the staff is all super nice.

Great service and stock , love it. It's where I buy my hay and tack and supplements…read more Considerate, polite and knowledgeable staff

I'm not a Karen I shop here literally every week for my guinea pigs, my cats, my rabbits, and my…read moredogs. I went home and fed my guineas and rabbit pellets, and there were so many bugs it was okay though I thought if I came back they could just help me out, note, that guinea pigs and rabbits really shouldn't be outdoor, or at least mine are indoor, so imagine an infestation of bugs in my home, but it's okay I caught it quick. I came to return it they said they'll give me another one but it most likely has bugs too. So I asked if I can get another brand, it was 2 dollars more which I didn't have, and I drove there and back, and they laughed at me and said "lol it's not a big deal it has bugs it's protein" and I said I can't just let the bugs in my home can you not please just help me out. They just laughed. It's okay though. I just realized I've been giving my money , when you can just go a couple miles into another city where service will matter. I'm also taking this matter to social media because it's just not right.