The bottom line: Foothill Feed came through for my bunnies when Red Barn left me holding bags of, literally, 'rotten' hay and did NOTHING to try to help ensure the bunnies had food. PLEASE READ MY RED BARD REVIEW - IT'S CHILLING... I was told by a Red Barn employee no hay would be delivered until Tuesday, 12-22-20, without exception, though I begged and begged and begged. Are those the words of someone who feels 'more special' than anyone else? Desperate to have edible hay delivered for the bunnies to eat as quickly as possible, I found a resource. Six days with no hay can be very damaging to a bunny's GI. Very stressful, I was able to obtain a temporary fix - a long story no one would find helpful or interesting. Exasperated, I called Foothill Feed and spoke with a man, Mr. Gus. I told him my issue, ad nauseum, because he truly needed to understand my bleak situation. He understood, and Mr. Gus offered a wonderful solution even though delivery was not available until Monday, 12-21-20. Guess what? After a brief call early that day, Mr. Gus took my demographics, expressed delivery would be sometime that day, and he would call me to confirm. He didn't...BUT Mr. Gus did one better; I received a lot of fresh, fragrant, edible hay early afternoon! I was near tears, the customer service was so amazing. Mr. Gus hadn't taken my credit card information during our call earlier, trusting I would make good. He wanted to make sure his hay was up to my and, more importantly, my children's standards. Not many, if any, retailers, would offer such service! When I called to provide credit card information, I told Mr. Gus how pleased my children were with the hay and how they gobbled it as soon as I presented it to them. Foothill Feed now has a long-term customer. I do not feel self-entitled in any way as told to me by Red Barn but circumstances WERE/ARE. This is the major point ignored by Red Barn. Please do yourself a favor...the next time you need something for your furry loved one, call Foothill Feed, and ask for Mr. Gus or Mr. Eli. You will be treated with the respect a retailer should provide but will feel the level of care for your needs without drama. Foothill Feed is AMAZING! THANK YOU FOR YOUR CARE, MR. GUS!!! read more

Great service and stock , love it. It's where I buy my hay and tack and supplements. Considerate, polite and knowledgeable staff read more

I'm not a Karen I shop here literally every week for my guinea pigs, my cats, my rabbits, and my dogs. I went home and fed my guineas and rabbit pellets, and there were so many bugs it was okay though I thought if I came back they could just help me out, note, that guinea pigs and rabbits really shouldn't be outdoor, or at least mine are indoor, so imagine an infestation of bugs in my home, but it's okay I caught it quick. I came to return it they said they'll give me another one but it most likely has bugs too. So I asked if I can get another brand, it was 2 dollars more which I didn't have, and I drove there and back, and they laughed at me and said "lol it's not a big deal it has bugs it's protein" and I said I can't just let the bugs in my home can you not please just help me out. They just laughed. It's okay though. I just realized I've been giving my money , when you can just go a couple miles into another city where service will matter. I'm also taking this matter to social media because it's just not right. read more

Amazing people amazing service. I got there for my cat litter and get 40lb of pine pellets for only $10 what a value! Plus they have great a selection on anything pet/domestic animal needs. I definitely recommend getting the duck heads for dogs. It's the only place I can find them. It's a good old fashion hay and feed store with much better service. read more

My livestock wouldn't eat the hay. When Gus owned it, there was always premium hay. Customer service was so bad, it must be some government interference there. Things only circle the drain when the government interferes. Sad read more

Solid place if you don't have any other option for horse feed. The guy that sits outside is rude and always seems to have a bad attitude.

Walked in and was welcomed immediately by a little guy Danny I believe his name was. Very knowledgeable. He knows a lot about horses and the proper feed. Will definitely be back. read more

Foothill Feed - Danny - Pet Stores Near Me - Sylmar, California

Quite disorganized, received wet horse feed a couple of times that I ended up stuck with. Will not return.

Great place to buy dog food.. Nice people and fast service . Plus close to fwy . And plenty of parking .. read more

I have a variety of animals and feed all of them Alfalfa. My more recent purchases have been pretty crappy. The hay itself was ok but there was trash, cigarettes, dirt clods , many biting insects and the bales were so loosely packed they were merely a heap with strings on it. I complained after this last load. The owner stood behind his policy of customer service and exchanged my bales. It was above and beyond because I am outside their delivery zone. So they performed above and beyond. The driver was very pleasant and said that Foothill is dropping that substandard supplier. Thank you so much. read more

Gus is the BEST! On time, friendly and very business like. Best Hay and Shavings!

I have been coming here for years! I love this place so much. Amazing customer service. Definitely the BEST feed store in the valley. I get my chicken feed, dog food, dog and chicken treats, bedding ( wood shavings), meds and honestly anything else I need. I wouldn't go anywhere else. read more

By far the best feed store in town I get my pig food dog food and chicken food here they always treat their customers the absolute best and they bring in the top quality products for our babies. Thankful for foothill Feed to be here read more

Purchased stack of hay for decorative purposes and happy to have shopped local! The staff and owner were very friendly and helped load our truck. read more

Been coming here for years and they always help you out with any products and answer all of your questions. Good knowledgeable people. If you need chicken feed, some hay or even dog related stuff this is the place to go. No one tops this place. read more

Poor customer service and moldy hay. Bought 5 bales of timothy hay. 2 bales were moldy on the inside so not found until fed. Tried to exchange them. Employees wete afraid of the owner and refused to replace anything because we didnt have the full bales. read more

Love all the staff here. Eli is the best at foothill! He's your go to guy , super friendly and knowledgeable. Definitely recommend getting your supplies here . They have a huge selection, I've been purchasing dog food and they also carry cat food ! Super easy to get to and they have huge parking space !! That's a plus for me . read more

2 different horse owning friends recommended this place for hay. Been to Coopers, Fox, East Valley & Kahoots - all gave me horrible hay (#1 so they said). I was tired of my horse tossing that stuff all over the place and throwing my money in the trash. Finally came here and WOW what a difference!! The hay was GREEN and had leaves!!! Haven't seen nice hay like this in years. Never going back to the dry, brown, dirt filled crappy hay I'd been sold for $20 a bale. This place was cheaper and the hay was beautiful. if you care what your horse eats - go to Foothill Feed!! read more

Another SFV hidden gem! This location is well stocked and has one of the best services available. I have bought from them over 2 years now and not once have I had a problem with my orders. They are very helpful and they will go far above expectations read more

I love foothill feed New location. It's clean, easy to get in and out. They usually have everything that we need for our chickens and horse's needs. read more

Great place, great employees! They are my one stop shop for my animals, if they don't have it they will order it for you I love these people. read more

Great customer support helped me put hay in my car. Everyone from the owner to the employers made my experience a pleasure. Highly recommend! read more

I love this feed store! I just moved to the area and needed a place to pick up things for my dogs. They have great prices and super friendly! read more

I was looking on yelp for so high quality horse feed and came across Foothill Feed & Grain. Their prices are unbeatable and their service was solid. Thank you Niko for the nice help and for the amazing offers. Keep up the work! read more

My first time here today, surprised at how big the feed selection was! The man at the counter inside and the man who loaded my car were both very knowledgeable and helpful. The prices were good. My new go to feed store! read more

I absolutely love this place and the people who work here. I get all my horse supplies delivered from Foothill. Customer Service here is amazing. They take great care of me, have the best Orchard Hay around at a great price, the delivery guys are the BEST. Can't say enough good about them and the quality of their hay and other products. read more