Seeking a design place for several projects. Showed up for my appointment and no one could be…read morebothered to greet me or point me in the right direction. There were several associates in-house and only two other customers. The designer wasn't really interested in working with us, implied we couldn't afford the higher end cabinets, and kept mentioning specific goals that we never stated. We were never even asked a budget.

We walked into the store at 4:39 on a Friday . We were the only patrons in the store . There were 6…read moreemployees sitting around . Granted it was close to closing time but no one greeted us and not one person asked us if we needed any help . I guess they just wanted to go home . We will take our business elsewhere

Great selection, a little overwhelming, but at least I had my interior designer and her assistant…read morealong for the meeting with Melanie. Melanie was very helpful and kept us on track and fairly within the budget my husband and I wanted to stay at/nearby. An odd thing happened when we were there in May, though, and I felt compelled to write about it. We were talking and frankly, having a fun time-so that meant a little bit of laughing. I mean, you WANT your clients to have fun during what could be a daunting task! So while we were on one side of the building, another rep (I think her name was Pat? She was on the taller side, I'm pretty sure the dog roaming the business was hers as well, and she had curly gray hair) came over and brashly reprimanded us for laughing too loud bc "she couldn't hear what her customer was saying". We all looked at each other like, "WOW! Did THAT just happen?" we are grown women and CUSTOMERS and she handled that extremely unprofessionally and in such a condescending way. She could have easily come over and said in a sweet way with a smile, "Hey! Y'all seem to be having so much fun and it makes me smile, but is there any way you could laugh and talk a little more quietly? I am having difficulty hearing my current client. Again, please have fun! I just need a little help with being a little quieter." We would have completely understood and would have done just that! However, when you come over and REPRIMAND grown adults for laughing while doing business, it put a bad taste in my mouth for that showroom. Also, my interior design team both mentioned that neither of them have ever had a situation happen like that. They felt like they needed to apologize to me as their client! Melanie was wonderful and thorough and handled that brashness like a champ. She is a gem!

I had never been to this store before but it was recommended by my contractor. When i visited mid…read moreday in a Wednesday which I would presume is not peak time, there were no customers in the store and 2 employees. I walked around with my friend and quickly selected what i needed but the salesperson refused to assist me because they are assigned by contractor and the person assigned to my contractor was not available. She then went on to chastise me for not making an appointment. I literally just wanted to order and pay and she couldn't assist. Fortunately Fergusons is right down the street and had a great experience there. Spent 20 minutes and got everything I needed.

I've checked out most of the tile shops in Raleigh at this point-- mosaic is definitely my go to…read more They have a good selection (I'm picky and don't like run-of-the-mill), they're competitively priced, and they aren't snobby or difficult on communication on your project. I had a billing issue and they fixed it very quickly. Have used them twice now I think and will be using them again soon.

We have bought tile from Mosaic for a couple of house projects. They have a large variety of…read morequality tile at reasonable prices. The designers are friendly and helpful even if you come in without an appointment. Good store hours too. While we have shopped at, and even purchase from, other tile stores, Mosaic is our favorite. Overall a great, regional business.

Wonderful local business! I would highly recommend them for anything related to kitchen and bath…read more Their prices are very fair and their employees are very helpful and knowledgeable, especially Kevin and Rachel. Definitely have earned my repeat business!

I've been to Wilkinson's several times over the course of the 23 years we have owned our home…read more Each and every time I am struck with their friendliness and professionalism. This is a family owned company and they make their customers feel like family as well. Just today I stopped by to find replacement faucets for a bathroom. I stopped in with no appointment and was treated with the utmost courtesy (you know other places snub you if you come in without an appointment..). Dottie Tolson was super friendly and helpful and found a product that was both reasonably priced and in stock. She was interested in finding what was best for me...not what what was the most expensive. When I went to pay, I realized I did not have my credit card. She sent me home with the faucets and told me to just call in my number when I got home. That's the kind of service that will keep me coming back--and making me want to write a review!

I hired Honeycutt to redo my guest bathroom floor. I'd it done last year by KJ Natural Floor. The…read moretechnician laid the floor tiles unlevel even though it was on a level concrete slab. He blamed the floor but it was level and it's on a slab which he also claimed. I found Honeycutt and Travis came from the Charlotte location to for an interview and give estimate. I like Travis. He quoted a price that was a little high but I was ready to get the floor done because I was scheduled to have Ankle replacement surgery (September 3) and then go to a nursing facility for 10-12 weeks. He rushed to get me on scheduled. He contracted a crew who is very competent BUT wasn't reliable. Travis said that they did million dollar properties. My home is not a million dollars home but it is mine and I want the same services because my money pays just as a millionaire does. Martin is the supervisor and Hugo, his tile guy is capable of doing great work but you have to stay on both. Martin would come with Hugo to get him started and leave without telling me. Hugo would do the same. I had to call Travis several times to find out where there where and if they were at lunch or done. Travis said that he had multiple jobs going and he pulled them to help me. I appreciate that but my job was not a priority. The first day, Hugo came late, removed the tile, worked for an hour and left. He didn't tell me and left the back door open and the garage. Travis said that he may be at lunch but he could have told me. Travis did speak with both Martin and Hugo. Hugo would tell me each time from then on. I just had to work on his schedule. He was supposed to remove the tile down to the concrete slab and level but he left all of the thin-set and placed the tile that I purchased on top of the old. He made it level but the floor is set high. I have issues with falling so my concerns with falling is great. I purchased two marble transition pieces; one thin and the other wide. Hugo said that he used the new thin but it looks identical to the old. The wide transition piece was out of stock. Travis said that he go get it and let me deal directly with Martin but he'd be available to supervise. He was just going to let them do the the work and give me the price. Travis offered to clean my bath because I wasn't able. I purchased cleaning supplies and mops but he must have been busy with opening the Raleigh location because he did not come back to clean. He is working alone so I get it. He asked where I would be at the nursing home so that he could send flowers. Martin has not contacted me about the transition piece so I am going with another company. He did the quarter round and it was awful. Hugo came and did it and it looked great. He also removed two tiles that didn't go with the other tiles. Travis had him fix it. Obviously, they both have specialties but just getting them to do it was the issue and that is why I gave a 3.

Conor and his team are AMAZING! From start to finish they are on time, professional, and they get…read morethe job done. The quality of their workmanship is outstanding! I would definitely refer them to anyone looking for any type of home renovation! Lastly, if you want premium quality products and fair pricing look no further! Im glad I made the right choice! Honeycutt Group gets a rating from me!

I have been trying to get Geo to come back to my house and repair the scratches on my stove for ONE…read moreYEAR at this point. The staff at Geo is definitely lacking in communication skills. My porcelain countertop cracked where they should have put in a seam and it is under warranty and they still have not come out to replace it. I would not recommend Geo to anyone.

We had a horrible experience with Geos. I would not use them for your kitchen countertops or solid…read moresurface backsplash. We had a contract for a solid surface backsplash and when the installer arrived he was using 2 small pieces behind our stove? The seam was going horizontal and not at all what we agreed on! The owner proceeded to tell me that was common practice and in the mean time his wife was texting me that that was not acceptable and Ross (her husband and owner of the company) has a solid surface backsplash and it does not have a horizontal seam half way up! After many terrible conversations (where the owner spoke extremely nasty to me multiple times - once on speaker for my builder and his team to hear) they came back with a solid surface as we had contracted for. The owner came to measure- he did not use a laser to measure. I later learned from my builder that a laser is used to measure in this field of expertise. Our solid surface backsplash is all over the place- it was cut too short in 3/4 of the kitchen and then at an angle under our hood- the installer used white glue to try and hide this (now we have globe of white glue everywhere!) It is a HUGE mess! We have been left with a mess and would advise you to not use Geo's.

Norma Falk, our sales associate has been absolutely marvelous. She is extremely helpful,…read moreknowledgeable, and goes above and beyond what we could have hoped for in helping us pick out the items we needed. Thanks!!

If you are going to the Raleigh Showroom on Yonker's Road, make an appointment with Norma in…read moreadvance. She is personable, detailed, attentive and has the most amazing memory. I am a former VP from the new-home building industry, and would hire Norma in a heartbeat. Everything we discussed was in my saved project when I got home. The front counter lady that greeted me was helpful and very nice. There was another lady working in design, that was a total snot. I wish I knew her name so I could tell you to avoid her. Just call in advance and make an appointment with Norma, you won't be disappointed. It is up to Ferguson's to deliver the products on time and in good condition. If they do, I will add another 5-Star review.

He is so nice and has great skills I have lots more projects…read moreto give him. His pricing is excellent , on time , listens to my concepts and works them as well as inject s New great ideas I over looked.

Reached out for help with our project. Company was not able to help due to our time table but still…read moreresponded back to our request very quickly and professionally. Based on communication, I'd definitely consider them for a future project.

awesome experience. Tomas and his wife are absolutely the best hands down(or hands on) dealing with…read morecountertops and backsplash. Our expectations were met above and beyond throughout the complete experience. They were on time, respectful of our home and family. It was really cool to pick out our own slab and watch it be fabricated to fit perfectly in our kitchen. they explained to process to us and answered all questions and even helped us with the small details like corner radius and overhang which we had no idea about. To keep it short and sweet. These guys know their trade in and out and I would highly recommend using them for all your countertop and kitchen stone needs. They even made a vanity top with the remainder of the slab and gave us an unbelievable deal on that. Just when I thought it couldn't get any better Tomas found a way to wow us again.

It was a pleasure to work with Tomas with Hands on Granite. He installed a quartz countertop to my…read moreisland as well as my kitchen area. He was very patient with my indecisive ides. He provided quality quartz that was a third of the price as other companies. I highly recommend Hands on Granite.

I hired Greg to renovate a half bath that had a toilet that leaked, damaging the sub floor and…read morehardwoods in the hall. The first red flag was Greg's cartoonish quote for work. Greg is a smooth talker and made it seem like it would all be good. He said payment would be due upon completion although there was no mention of this in the "contract." Turns out "Remove vanity and install custom vanity" means ripping out the large existing vanity, sink, and huge mirror and then popping down the pedestal sink THAT I BOUGHT. Period. Red flag #2: When I asked Greg about the massive drywall damage, he said "Is it in the contract?" The agreement does say he does not cover drywall repair, but this was literally left in a demo state. On Day 2, while the entire floor was ripped up with the crawlspace exposed, Greg asked me for a check. I said I planned to pay him with a credit card and it would take me a few days to move money around to give him the equivalent of cash. Day 3 he walked off the job claiming non-payment. After I calmly explained that I could not be in non-payment because no payment was due, Greg came back the next day like nothing happened... All of the insulations under the half bath was wet so it had to go. Greg did not want anything to do with replacing it. I went out and bought insulation and installed it myself. Either Greg or his plumber, Drew, cracked the first sink basin during install. Luckily Home Depot replaced it with no questions and Drew came back and installed the new one. Drew was actually great. I did all of the leg work for the return, so don't expect Greg to actually stand by his work or take responsibility for mistakes. Greg made it clear he does not do hardwood floor repair and I was fine with that. Turns out, my hardwood flooring guy discovered that there was a strange strip of plywood sub floor installed to fill a gap that was not actually supported. We found out why when he pulled it up. See photos. Don't expect structural repairs to actually connect to other structural members. Don't expect your tile OR subfloor to be level or flat. Don't expect a professional job.

I was looking for someone to remodel my small bathroom. The bathroom had a 1980's fiberglass…read moretub/shower combo and vinyl floors. I wanted a tiled shower and floor. I contacted NHRC and Greg came out the next day for a consultation. He quoted me a price that I thought was very good for the entire bathroom remodel. Greg and his other worker were very efficient and even though we ran into a few issues (old plumbing and uneven walls), Greg was able to troubleshoot the issues and did a fantastic job with this renovation. As you can see from the photos, the bathroom turned out beautifully! I'm very happy with the results. Greg did such a great job. I will be contacting him for future renovations. I highly recommend NHRC and Greg's remodeling services!