THE absolute best place for tux and suit rentals! Not only has Black & Lee been on the very top…read moreof our preferred vendor's list for many years, as wedding photographers, here in Kelowna, but we also use them for our own rentals! Recently, we were in having a suit rental fitted for our son for upcoming graduation. The staff are not only welcoming and kind but so incredibly knowledgeable. The experience was amazing and we could not have asked for better service, while still fun and insightful. Our couples over the years have always had great reviews for Black & Lee and they will remain at the top of our referral list!! Thank you, thank you, thank you for being so wonderful!!

I had to take my nephew for a new suit for his grandmother's funeral. He's a big guy. We were…read moregreeted the moment we walked through the door and they had no problem whatsoever accommodating his size. There were alterations to be made, but they had them done within 24 hours for us, just in time for the funeral. The professionalism and friendliness shown during this difficult time was exceptional. I was so very impressed. I will definitely go back again, should I need them in the future.

I had a past bad experience at another location and largely avoided all of their stores as a…read moreresult. However, I found myself in a bind after leaving my suits hanging in my closet in Edmonton and the exceptional assistance by management and staff have recuperated the chain in my mind. Successful customer recovery, from the perspective of a recovering hotelier.

Horrific service!!!…read more I was part of a wedding party. All 5 of us had problems with buying tailored pants and renting shoes. Wrong sizes, dirty and stained pants, couldn't find our orders and worst of all the staff really made it clear we were bothering them by asking for their service! Never going back and will slander them to everyone I know!!!

Service is not very good. I will be buying elsewhere. The sales staff acted like we were an…read moreimposition to them.

Sam is wonderful and the team is up to any task regardless of how difficult or obscure it may seem,…read morethey made a up a beautiful new cassock for me, I am proud to wear it!

Sam is a Master Tailor, knows his craft from design to making full garments to alterations. I've…read moreused him for years, with a pretty wide variety of clothing and I've always been very satisfied.I would highly recommend him.

This owner has no honor. He runs ads for workers and contacts you regarding your resume. He says he…read morewould like to get together and show you the workplace but it is almost the weekend and he has to go right now. Asks you how much you want and says your expectation is in the ball park he will call you soon to get together. You never hear from him again. This has happened twice to me and probably others. If he is like this to work for I sure would not want to deal with him for anything else.

This company lost over $500 of my linens over a 3 month period. When told my linens would be ready…read moreon a certain day, I had to return 3 and sometimes 4 times over many days to try and get my linens back. When I spoke to the manager, Amber, she said, she never wanted the manager job, so there's not much she can do about it. When I said I was taking my linens elsewhere, she said " that's fine". This is one of the worst run and irresponsible companies I have ever worked with.

I love this place and you will too! I love that it's a generational family owned and operated…read morelocal business, I love that the people are awesome, I love that the store is well lit and well laid out, I love their expertise in finding a costume for most every occasion - it was like having my own costume stylist, I loved renting instead buying (way better costume and less wasteful), I loved the reasonable price. We'll definitely be back, thank you for the laughs and all the help - you guys are the best!

The best and only place to go in Kelowna! This is where to go for every occasion and please go…read morehere! This is a place that's been in business for over 30 (that's right) years. You will get great service and the best selection and it's not a pop-up / rip you off! They will stand behind the products that they sell and will be there to back it up. The service here is above and beyond!

Best boot fitting/boot work experience I have ever had! Skookum employee Colin helped me repair and…read morefix my very beaten up boots and liners, allowing me to finish out the season and go into next with my well-loved boots. I got to the store at 4pm on a Saturday, and Colin was able to help me out and make the repairs before closing at 6pm that day, and all for a very reasonable price. I normally don't write reviews, but I was so stoked on the service that I felt I should share. 10/10, thanks Colin

Just come here. They are awesome! Fixed my son's bike in 20 minutes and let us get back out to…read morebiking quick! Also didn't gouge me for the work. Thank you!