Went in to pickup my C-pap machine at the Beaverton location. They were amazing! I was greeted…read morewhen I walked in by the friendly receptionist and I waited only a couple minutes before the respiratory therapist came to get me (I'm so sorry... I can't remember her name!!). She was great at explaining everything - how to use it, clean it, order supplies, etc. She answered any questions I had and I didn't feel rushed to get through it all. I'm glad I chose Northwest Medical. This is going to be an on-going relationship, so I'm thrilled they're good people!

Chantel got me up to speed on the ResMed 11 (my first CPAP) in an efficient and thorough manner…read more She followed up with some videos I watched later. Being new to a CPAP it really helped to have her walk me through everything as opposed to simply reading a manual.

extremely poor customer service, very poorly made shoes was given a pair of shoes and then after I…read more the first time I up then they tell me I don't qualify for shoes so now I have a brand new pair of insoles with those shoes very disappointed would not recommend this company to anybody

I have been with Oregon Artificial Limb for about 10 years no. This is a company that will go the…read moreextra mile for you. They won't settle for anything but a perfect fit. My residual limb is a difficult fit, but they get it right every time. A good testimonial would be when I was just 18 months from my amputation, the techs at Oregon Artificial Limb had my fit so perfect I was able to climb Mt St. Helens. If you are looking for good tech's, good service, and just down to earth folks that don't treat you like a number, you need to make an appointment with these people. Thay'll take care of you!

I'm new to needing a scooter and was well taken care of here. Rented a nice scooter at a reasonable…read moreprice and expect I'll buy it eventually.

PMC, what a great place! I reserved a scooter for a week of museum-ing that I knew my joints would…read morenot agree with. The check in, check out process was simple and I took their recommendation on the foldy-one that breaks down into three pieces so you can fit it in a car AND travel with it. Super amazing. Very helpful staff who let you try out whatever you want to find a good match/fit. There were lots of people checking out the recliners so I bet those are superb too. They helped me get it into my car and out of to return it. Please tip these folks heavily if you are able!

Hire some more staff, including IT support because there often seems to be some computer problem,…read moreor at least that is one of the reasons given for why automatic refills don't work. It could also be that automatic refills work just fine and there is simply no one there to actually fill the Rx. The main problem is that refills take 4-6 days to fill and you have to call to find out what the hold up is and often no one answers the phone. On several occasions the Rx was incomplete but the tech didn't bother to explain that to me, and if I hadn't checked the paperwork and called (and someone eventually picked up) I would have run out of medication. I still may as the date the staff gave me is more than two weeks after it was supposed to be filled. The pharmacists and/or pharmacy techs seem to have problems counting, too, because so many times they don't seem to know how long a month is or when the Rx can be filled. If the problem is a staff shortage, management should hire more staff and not put the ones who remain in the position of improvising excuses for the poor service. People need their medicines and pharmacies need to fill prescriptions on time and with the correct amount of medication.

While I realize that insurance varies depending on the specific provider, this was a horrifying…read moreexperience with the Safeway Pharmacy in Lake Oswego: I am an eighty-five-year-old senior and lavishly-covered with incredibly-expensive health-care insurance premiums. Every six months, I have a Prolia injection which has contributed to strengthening my bones. While I have always been completely covered by my semi-annual injections of Prolia given in a hospital, my physician and I thought it might be more convenient to pick up the Prolia from a pharmacy and just inject it in her office. I picked it up at the CVS in Lake Oswego, OR, and checked out not realizing the appalling cost. The Prolia at that Safeway, which my insurance had fully covered for decades at various hospital sessions, horrifyingly cost me $750+. I had immediately put it in the fridge, had not opened it, and offered to return it. Safeway said no. It seems to me that the profit-hungry commercial pharmacies, as others more caring have done, should warn their customers when they might face and alert their customers to these potential appalling over-charges and indifference to their customers' cares.

I'm a huge fan of Oregon School of Massage and a gold star to the store for making massage…read moremerchandise accessible and affordable to the community. Not only do they have a wide variety of products I need, the staff is super-talented and consistently kind, friendly and professional. They have always been very attentive to their customer's needs and keep the store stocked accordingly, providing a cornerstone to the Portland wellness community.

When I discovered that I needed cataract surgery, my regular eye doctor referred me to another…read moreclinic, but after a couple of visits there, I didn't feel comfortable moving forward with them. Then, I was referred to this doctor from an acquaintance of a friend of mine. So glad I was directed to Dr. Gregg! He is very knowledgeable, skilled and experienced. He mentioned that he has already performed over 5,000 eye procedures, which is very impressive! He is able to diagnose with confidence, has a competent staff who assist him, and I always felt that I was in kind-hearted hands. Kayla is very professional, knowledgeable, and was able to answer all my questions before and after the surgeries. My two procedures were scheduled a month apart, with follow ups to monitor the healing process. The recovery went smoothly, with minimal inconvenience or discomfort. The difference in my vision is amazing, and I'm truly grateful to be able to see this clearly again. If you need cataract surgery, I would highly recommend Dr. Patrick Gregg! He is a true Rock Star!

I accompanied my 85-year-old mother to her 4:00 p.m. appointment with Dr. Gregg -- she's been a…read morepatient at this clinic for several years, but this was my first time going in with her. She had previously mentioned that the office didn't feel very warm or welcoming, and unfortunately, my experience today confirmed that concern. While the appointment itself was adequate, we were quite surprised and disappointed by what happened at the end. After her 4:00 appointment -- which your office scheduled -- we asked to look at new glasses, as she had just received a new prescription. The receptionist informed us that we would need to make a separate appointment because she was leaving in three minutes. It was 4:57 p.m. I work in retail myself, and I cannot imagine telling a customer I couldn't help them because I was about to get off shift -- especially when they had an appointment at 4:00 and were simply trying to make a purchase. What was most concerning was that the receptionist said she couldn't assist us because her boss doesn't want to pay overtime. That's not just inconvenient -- it sends a clear message that your office prioritizes payroll policies over patient care. My elderly mother now has to come back a second time for something that should have been a natural next step in today's visit. It's not only an inconvenience; it also feels dismissive of her time and her needs. I hope you'll take this feedback seriously. At the very least, it seems reasonable to expect a bit more flexibility, compassion, and accommodation -- especially when dealing with elderly patients who already made the effort to come in for an appointment

Always helpful, I love going to a local, family owned store where they know my name. They are…read moreusing electronic media to re-order prescriptions which makes it easier.

Wow. I'd give negative stars if possible. I was left on hold for over 20 minutes before giving up.read more

Family of 6 well taken care of by Dr. Keeley and Dr. Carkner!…read moreAlways on time, easy communications, informative and thorough exam, kind staff, lots of options for glasses. Can't recommend them enough !

The staff at the clinic made sure we were taken care of!! The whole process from start to finish…read morewas easy and pleasant. Thank you for being an awesome team and getting my teenager taken care of.